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Rating: 5 out of 5
Easy access, good quality products, excellent customer service, very happy, thank you for your attention
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
A very beautiful site with an immense choice.
I received my package very quickly.
For my part, I ordered 3 pipes.
They are superb.
The packaging is really good. No risk of the pipes getting damaged during transport.
This is not the first time I order from this site, and I am always very satisfied with my pipes.
I recommend it without hesitation.
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I received my package very quickly.
For my part, I ordered 3 pipes.
They are superb.
The packaging is really good. No risk of the pipes getting damaged during transport.
This is not the first time I order from this site, and I am always very satisfied with my pipes.
I recommend it without hesitation.
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Rating: 5 out of 5
Excellent! Order as described, very fast shipping, and items very well protected in the package.
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Rating: 5 out of 5
Very good product
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Rating: 5 out of 5
regular customer, I have never had any issues!
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Rating: 5 out of 5
A big thank you to La Pipe Rit for the email confirming the availability of the product, to the webmaster for their responsiveness!!!! Fast delivery and products that met my expectations.
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Rating: 5 out of 5
Excellent.
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Rating: 5 out of 5
very good site I recommend
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Rating: 5 out of 5
product in accordance with the description. fast delivery and careful packaging. And thank you for the little gift that completed the package. bought for Christmas, it will make someone happy...
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Rating: 5 out of 5
Ultra fast
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Rating: 5 out of 5
Good navigation on the site. Very good description of the proposed products.
Very good telephone contact. Perfect packaging and shipping condition.
Very satisfied with the received products.
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Very good telephone contact. Perfect packaging and shipping condition.
Very satisfied with the received products.
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Rating: 5 out of 5
fast delivery R.A.S.
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Rating: 5 out of 5
Very good service
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Really bravo! I have always wanted to try smoking a pipe but I was a novice. Thanks to your site and your blog, I was able to get initiated into this art. You are passionate and it shows in the writing of your articles. Delivery of my order was quick, and the product is of high quality. Your blog guided me step by step, for example, for the seasoning. Only downside, there is no summary recap on the blog to easily find one's favorite article for novices. Thanks again!\ Florian \ 32 years
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Rating: 5 out of 5
Excellent site, very beautiful pipe with nice and discreet engraving. I recommend!
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Rating: 5 out of 5
This is my second purchase on this site and it is a new subject of satisfaction. Order executed quickly and punctual delivery of a product that meets my expectations.
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Rating: 3 out of 5
This is my second purchase (recently by the way) at 'Pipe Rit' and, after a first disappointment regarding the finish of two St Claude pipes, I wanted to believe it was an 'incident'. Second purchase of two pipes worth over 150 Euros... one of them surprised me. Indeed, due to a lack of precise information on the website (weight, length, height, and depth of the bowl, etc.), it does not correspond at all to the idea I had from the photo and I will therefore not use it. Too bad. For my next pipes, I will look at other sites.
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Response from La Pipe Rit
Hello and thank you for taking the time to give us this feedback. Since 1996, at Pipe Rit, our team is made up of experts, specialists, and passionate about the art of smoking a pipe. We strive daily to select the finest briars from Saint-Claude to offer them in our online store www.pipe.fr. For this, in addition to a precise description of the products, we systematically indicate all the characteristics/dimensions so that you can have the most accurate representation possible. Of course, if the pipe(s) you received do not perfectly meet your expectations, it is always possible to return them for an exchange or a refund. Regarding the finish issue you mentioned, do not hesitate to contact us by email or phone so that we can find a solution.
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Rating: 5 out of 5
Rigid delivery times, good packaging, very good product
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Rating: 5 out of 5
Very good, very fast
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Rating: 5 out of 5
Everything was perfect
Thank you
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Rating: 5 out of 5
compliant with expectations
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Rating: 5 out of 5
Serious site I recommend
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Rating: 5 out of 5
The pipe is magnificent, the delivery is fast, the packaging is very neat, in short, all positive, thank you for your professionalism. Sylvie
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Rating: 5 out of 5
Very good from all points of view: to recommend
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Rating: 5 out of 5
Excellent
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Rating: 5 out of 5
All perfect
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Rating: 5 out of 5
Simply perfect
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Rating: 5 out of 5
Very good thank you
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Rating: 5 out of 5
As usual, I am very satisfied with LA PIPE RIT.
Thank you.
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Thank you.
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Rating: 5 out of 5
Very good site. The quality of the pipe is very good. Very fast delivery, I recommend
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Rating: 5 out of 5
Nothing to complain about.
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Rating: 5 out of 5
The best!!!!!!
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Rating: 5 out of 5
Impeccable service and products! Bravo and thank you
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Rating: 5 out of 5
great
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Rating: 1 out of 5
Order placed more than 15 days ago and still not received. Despite several reminders, no solutions have been proposed to me
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Response from La Pipe Rit
Hello and thank you for this feedback regarding your recent order on our online store. Your purchase validated on 22/11 was shipped from our premises the very next morning (that is to say on 23/11). Then, we obviously depend on the delivery services. The Post must face a very high volume of parcels at the end of the year 2020. As indicated during our various exchanges, our team immediately alerted the Colissimo service to ensure that your package is delivered as quickly as possible. Also, we will contact you right away by email to provide you with the latest information we have received.
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Rating: 5 out of 5
Fast delivery and product as expected, as usual!
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Rating: 5 out of 5
Never disappointed with the speed of delivery, the quality of the products, just waiting for Christmas to give these lovely items.
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Rating: 5 out of 5
Good products, very fast delivery and extremely well packaged. The person I spoke to on the phone helped me combine my two orders and avoid paying shipping costs twice... Very good experience I recommend
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