Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 874 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
Perfect from purchase to delivery, item as described, quality, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Navigation kindly guided and very smooth
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Delivery to Ireland without issues, quality service, beautiful products and the pipe cleaner keychain as a gift was a nice and pleasant surprise. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2023
Hello, I thank the pipe rit site for introducing me to so many new pipes, this site is perfect in every way, easy navigation, always good advice regarding the art of smoking a pipe, always by our sides to find the pipe that makes us dream, they inform us for a special order, as was the case for the anniversary pipes of the Vauen company for their 175th anniversary, sincerely Claude
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Very good as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
No breakage in the fast delivery, products conform to the order, very serious company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
I was pleasantly surprised to see a very well-stocked and clear page. A wide choice of products. Everything is there. I will return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Top as usual, happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2023
The team was able to correct my order mistake following my call. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2023
Hello, fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
Friendliness, quality, excellent service and fast delivery.
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
very satisfied, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2023
Everything is perfect, order processing, deadlines, quality of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2023
Perfect, excellent site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Products meet my expectations and were delivered quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2023
Software confusion at the time of payment by VISA card.
Had to go through oral phone and communicate all my codes to your operator!
Not very professional:
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your last order. Since the launch of our online store in 2002, we have offered several payment options: credit card, bank check, or bank transfer. The security of online payments and the protection of our customers' data are our priorities. To this end, we have partnered with extremely reliable and renowned banking partners in online payments. When you tried to validate your purchase, our bank indeed reported different payment attempts (failed or abandoned) from you. If you encounter difficulties paying online from your computer, you can directly contact our team at 03 84 45 68 02 (Monday to Friday from 10 am to 12 pm and from 2 pm to 6 pm). One of our specialists will easily be able to record your order and provide you with all the details you need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
To report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Good quality briar, delivery time respected, good product. Well done site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Very good advice from Nicolas, thank you. Only LaPoste is a bit exaggerated: sent on 26/10/23 and delivered on 02/11, so plan ahead... I will proceed with other orders and services. Thank you. Olivier, Luxembourg
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2023
As usual, excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2023
Requested for a repair, nothing to complain about it was perfect, careful packaging, pipe replacement, identical. I can only recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2023
Order well received, thank you for your professionalism and very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Order well received, very beautiful tobacco jar, and very good neogene pipe with a large bowl, thank you again for your professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2023
Very good quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2023
Very good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
Excellent customer service that answered my questions quickly and relevantly.
Fast delivery (international package).
Good quality of products.
I recommend and will return without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2023
Impeccable service, products perfectly packaged, fast shipping, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
The pipe arrived on time and perfectly meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2023
Nothing to say, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2023
Very fast shipping and quality products
Very wide choice
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Perfect, as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2023
Fast delivery, many interesting items, a nice site to consult for those who want to discover the world of pipes.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2023
Hello dear Piiiipiiiier For the first time since I have been your customer I have a negative opinion but I still do not regret my purchase due to the imperfections noticed on my last purchase; a Mini Pipe 2 Vauen showing multiple defects in the light on the Bowl Relief bumps of the white lacquer It has its charm and I can accommodate it but still feel the need to point it out…
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your new order on our online store www.pipe.fr. We are sorry to learn that this pipe from the Vauen brand does not perfectly meet your expectations. Also, following our previous exchanges by email, we immediately forward your comments to the manufacturer so that the quality of future productions is even more precise. Our entire team wishes you much pleasure in enjoying your new 9 mm pipe and remains at your disposal (by email or phone) if you need further details.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2023
Perfect, everything is simple, well developed, the pipes are very beautiful, the advice is very wise and very interesting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
Flawless service, ultra-fast delivery, high-quality pipes, hard to find better. No need to look elsewhere if you want to buy a pipe online!
Only small downside, the lack of photos of the inside of the bowls of the pipes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
Excellent service! Fast shipping.
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