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Q
Rating: 5 out of 5
As usual, very good experience with this company!
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very clear site, not only do they offer different types of pipes of rather good quality, but they also offer many informative articles to read! The preparation of the package and the sending are super fast. Personally, it's just Colissimo that messed up a bit as usual.
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J
Rating: 5 out of 5
Order processed quickly and received on time.
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J
Rating: 5 out of 5
Always very good
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C
Rating: 5 out of 5
Very good and practical
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P
Rating: 5 out of 5
good
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C
Rating: 4 out of 5
Clear site, the items are well detailed, the blog is a real goldmine especially for beginners.
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C
Rating: 4 out of 5
Very pleasant site.
Beautiful presentations of the items with a wide choice of pipes.
Smooth navigation and ordering process.
A favorites management feature would be a plus.
The size of the pipes transportable in cases is not enough, or not always, present.
Lack of cases for the usual size pipes, namely between 15 and 16.5 cms.
A few more items, thus more choices, in the cases would be welcome.
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Beautiful presentations of the items with a wide choice of pipes.
Smooth navigation and ordering process.
A favorites management feature would be a plus.
The size of the pipes transportable in cases is not enough, or not always, present.
Lack of cases for the usual size pipes, namely between 15 and 16.5 cms.
A few more items, thus more choices, in the cases would be welcome.
A
Rating: 5 out of 5
Very clear site, easy navigation and very complete
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D
Rating: 5 out of 5
Very good products quality/price ratio
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J
Rating: 5 out of 5
Top! Quick, efficient, and good advice!
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J
Rating: 5 out of 5
very nice products, I am starting to smoke a pipe so novice, delivered on the scheduled date. I think I will come back to you for the next one when I am well accustomed.
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J
Rating: 5 out of 5
Reliable site (several orders placed). Quick and very well packaged.
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J
Rating: 5 out of 5
Also try other languages.
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B
Rating: 5 out of 5
Nothing to say!! Excellent!!
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R
Rating: 5 out of 5
Nothing to complain about! Perfect!
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P
Rating: 5 out of 5
Great site and the tutorials for beginners are well done
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P
Rating: 5 out of 5
The SaintClaude pipeshop is amazing. It show the roots of the briar wood pipe making's history and you can find it in the quality of their smoking pipes offer. The Chacom, Eole and the other brands from Saint Claude are really great and I am proud and happy to recommend them fully. BTW, since I am lover of English type of pipe tobacco I have been naturally focused on the English pipe tobacco producers. Theyare great, no doubt. But wow, the Chacom English type tobacco is great, too. Not to mention the Chacom aromatic pipe tobacco, which gorgious, too.
J
Rating: 5 out of 5
Always enjoy buying from this shop.
B
Rating: 5 out of 5
Attentive and serious customer service
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L
Rating: 5 out of 5
Wide choice of products. Careful shipping.
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J
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Nothing to say: everything is perfect!
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J
Rating: 5 out of 5
Nothing to complain about
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B
Rating: 1 out of 5
I still haven't received it, it's a bit long, is it normal? Delivery scheduled in two weeks on your site
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Response from La Pipe Rit
Hello and thank you for sharing this information through the Verified Reviews platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
G
Rating: 5 out of 5
Order placed on 15/08, delivery scheduled for 27/08. Very long delay.
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G
Rating: 5 out of 5
No surprises, the quality is always there
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M
Rating: 5 out of 5
I have never seen or experienced finer craftsmanship.
M
Rating: 5 out of 5
Fast international shipping - easy if you're in a different country.
J
Rating: 5 out of 5
The ideal shopping place for any pipe smoker. The full description/characteristics of the pipes in their site could not have been any better . Thank u La Pipe Rit !
James from Cyprus
James from Cyprus
K
Rating: 1 out of 5
I still don’t have my pipe, it was supposed to be delivered on Aug 1st. . It is lost in the mail and I’m waiting to get it. I’ve emailed and I have no updates on the delivery yet.
Response from La Pipe Rit
Dear Madam, thank you for taking the time to write to us following your order on our online store www.pipe.fr. Your order placed on July 28 was shipped the very next morning, on 29 July. As always, we do our best to process every order as quickly as possible. Naturally, delivery then depends on the carriers. In your case, shipping to Canada usually takes at least 2 weeks (not 2 days). This timeframe can be extended further due to customs checks carried out in Canada. Following your email on August 11, we immediately opened an inquiry with the postal services to speed up the delivery of your order. Our entire team has closely followed your case in order to provide you with the best possible service. We also invite you to check your email inbox, as we have already sent you all the latest updates regarding the delivery of your package.
J
Rating: 5 out of 5
Very good, thank you to all the staff
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J
Rating: 5 out of 5
Excellent site, well built, easy navigation, very good articles and great communication with Claire!
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R
Rating: 5 out of 5
Site easy to find, delivery time as promised, good order tracking.
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F
Rating: 5 out of 5
Satisfactory product and service
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L
Rating: 5 out of 5
Very friendly and professional person. This is my 3rd order.
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G
Rating: 5 out of 5
delivery quite fast. well organized by themes to find your pipe, there is even a tab for inexpensive pipes
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H
Rating: 5 out of 5
Still very satisfied with your site
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J
Rating: 5 out of 5
No bad surprises, impeccable.
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D
Rating: 5 out of 5
After several years without purchase, as usual, easy order and fast delivery
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