Customer reviews of La Pipe Rit

Hello and thank you for leaving us this message following your new order on our website. We are sorry to hear that you are not entirely satisfied with this pipe made in Saint-Claude. Please feel free to contact our team directly by email attaching some photos of the problem encountered. We will then be able to tell you if a repair is feasible and find with you the most appropriate solution.

Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the Missouri Meerschaum Legend 5th Avenue pipe, made in the United States, does not perfectly meet your expectations. Of course, if your new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange or a refund. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.

Hello and thank you for taking the time to write to us regarding your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not meet your expectations perfectly. Of course, if this new pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.

Dear Sir, thank you for taking the time to write to us following your order on our online store. For deliveries to USA, the price paid on our website is exclusive of taxes. The product you selected on our website is displayed at a price of €89 including VAT. In your case, it was therefore invoiced excluding taxes, for a total amount of €74.17 (+ shipping costs). As stated in our terms and conditions of sale (which are clearly indicated on our website when you place your order online: https://www.pipe.fr/en/boutique/general-terms-and-conditions-of-sale-3), customs fees and/or import fees may apply upon delivery. We are unable to specify the exact amount of these charges, as they depend on the regulations in force in each country. They generally represent around 20% of the total order value (equivalent to French VAT). We have no control over the calculation of customs fees and are required to comply with applicable laws. Please feel free to contact our team directly by email if you have any further questions or if you need any clarification.

Hello, thank you very much for taking the time to leave us this very encouraging review. Contrary to your message, you indicated a rating of 1 out of 5 to describe how your shopping experience went through our online store. If this is a mistake, please know that you can (via the email delivered by the review platform) modify this rating. We look forward to seeing you again soon at www.pipe.fr!

Hello and thank you for writing to us through the Avis-Garantis platform. As mentioned during our previous phone conversation, if the pipe you received does not meet your expectations, it is entirely possible to return it to us. Our master pipers will then be able to analyze it and provide a precise response regarding your comments. To date, unless we are mistaken, we have not yet received your return. As soon as it is received, our team will process your request as quickly as possible.

Same

Very good