The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
User-friendly site, beautiful items, and fast delivery. I regret that the filters were delivered in a mummy wrap with difficult-to-unwrap tissue paper, whereas they were delivered in a nice fabric case during a previous order.
Translated reviews
E
Emile C.
Rating: 1 out of 5
following a purchase from 06/07/2026
impossible to clean the duct the cleaning rod would not pass the bend result still clogged but unfortunately I wanted to enlarge and I drilled the bottom of the furnace so it's my fault is it repairable if yes I will return it to you otherwise mea culpa too bad for me! thank you b c
Translated reviews
Response from La Pipe Rit
Hello and thank you for leaving us this message following your new order on our website. We are sorry to hear that you are not entirely satisfied with this pipe made in Saint-Claude. Please feel free to contact our team directly by email attaching some photos of the problem encountered. We will then be able to tell you if a repair is feasible and find with you the most appropriate solution.
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that the Missouri Meerschaum Legend 5th Avenue pipe, made in the United States, does not perfectly meet your expectations. Of course, if your new pipes do not suit you and you have not yet smoked them, it is entirely possible to return them to us for an exchange or a refund. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
E
Eric V.
Rating: 1 out of 5
following a purchase from 09/06/2026
Hello, In March 2024 I bought a "Classic bent short pipe" The one I received looks nothing like it, yet it bears the same title "Classic bent short pipe" It looks more like a normal pipe with a bowl and a chamber of a normal straight pipe with a short stem... and for the word bent, we must not have the same definition!!!
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to write to us regarding your order on our online store. We are sorry to learn that this pipe made in Saint-Claude does not meet your expectations perfectly. Of course, if this new pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
M
Michael O.
Rating: 1 out of 5
following a purchase from 19/05/2026
I had to pay import fees and taxes to a third party, who delivered the pipe. None of this is noted in La Pipe Rit’s terms of sale. When I complained to La Pipe Rit, they claimed it is listed in their agreement with costumers. It’s not. I will never again purchase anything from this vendor.
Response from La Pipe Rit
Dear Sir, thank you for taking the time to write to us following your order on our online store. For deliveries to USA, the price paid on our website is exclusive of taxes. The product you selected on our website is displayed at a price of €89 including VAT. In your case, it was therefore invoiced excluding taxes, for a total amount of €74.17 (+ shipping costs). As stated in our terms and conditions of sale (which are clearly indicated on our website when you place your order online: https://www.pipe.fr/en/boutique/general-terms-and-conditions-of-sale-3), customs fees and/or import fees may apply upon delivery. We are unable to specify the exact amount of these charges, as they depend on the regulations in force in each country. They generally represent around 20% of the total order value (equivalent to French VAT). We have no control over the calculation of customs fees and are required to comply with applicable laws. Please feel free to contact our team directly by email if you have any further questions or if you need any clarification.
S
stephanie B.
Rating: 4 out of 5
following a purchase from 03/05/2026
I am satisfied with my order, the product matches the description and was received quickly
Translated reviews
A
Alain C.
Rating: 4 out of 5
following a purchase from 07/04/2026
In line with my expectations.
Translated reviews
Y
yves H.
Rating: 4 out of 5
following a purchase from 22/04/2026
Good return after a phone call and receipt of the package on time
Translated reviews
P
Pierre V.
Rating: 1 out of 5
following a purchase from 12/04/2026
Perfect delivery, excellent pipe
Translated reviews
Response from La Pipe Rit
Hello, thank you very much for taking the time to leave us this very encouraging review. Contrary to your message, you indicated a rating of 1 out of 5 to describe how your shopping experience went through our online store. If this is a mistake, please know that you can (via the email delivered by the review platform) modify this rating. We look forward to seeing you again soon at www.pipe.fr!
F
Frédéric D.
Rating: 1 out of 5
following a purchase from 04/04/2026
The tip of the pipe I received detaches from the tube, it doesn't hold! I'm simply waiting for a perfect pipe to be sent to me. I will then correct my rating and my comment.
Translated reviews
Response from La Pipe Rit
Hello and thank you for writing to us through the Avis-Garantis platform. As mentioned during our previous phone conversation, if the pipe you received does not meet your expectations, it is entirely possible to return it to us. Our master pipers will then be able to analyze it and provide a precise response regarding your comments. To date, unless we are mistaken, we have not yet received your return. As soon as it is received, our team will process your request as quickly as possible.
D
Dominique R.
Rating: 4 out of 5
following a purchase from 27/03/2026
Customs and shipping fees are too expensive. An order from Asia is a better deal. But not the quality of the product, which is lower or even catastrophic.
Translated reviews
H
Hawa B.
Rating: 4 out of 5
following a purchase from 08/03/2026
No choice for cheap pipes, except for the maize ones. Then you hit a barrier... A lot of choices for expensive pipes, over €70. And it's the same for accessories whose prices are exaggerated. Not all of us are wealthy! Lack of - For the rest, the
Translated reviews
J
Jean Michel D.
Rating: 1 out of 5
following a purchase from 10/03/2026
Very pretty with a rustic part and a smooth part. The green stem for Saint Patrick with waves is elegant. It fits well in hand. First smoking to come during Saint Patrick.
Translated reviews
Response from La Pipe Rit
Same
B
Bryan J.
Rating: 4 out of 5
following a purchase from 04/03/2026
Hello and thank you for taking the time to share your feelings via this message. We are sorry that our selection did not seem varied enough to you. We actually offer nearly 1000 different pipes on our website, with models suitable for all budgets. To allow everyone to find good deals, we have a
Translated reviews
P
Philippe L.
Rating: 4 out of 5
following a purchase from 26/02/2026
Promotions
Translated reviews
L
LÉONE R.
Rating: 4 out of 5
following a purchase from 23/02/2026
section that groups briar pipes at more affordable prices. Additionally, we often offer discounts during events like Black Friday or sales. For over 20 years, we have been doing our best to offer fair prices while maintaining the quality of our products, our service, and our shipments. During your next purchase, please do not hesitate to contact our team directly by email or phone, we will be happy to advise you and help you find the pipe that suits you.
Translated reviews
R
Régis J.
Rating: 4 out of 5
following a purchase from 24/02/2026
Very good site. I recommend.
Translated reviews
É
Étienne R.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report. Perfect.
Translated reviews
L
Luc C.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very good site!
Translated reviews
P
Patrick J.
Rating: 4 out of 5
following a purchase from 11/02/2026
Good for a start.
Translated reviews
G
Georges R.
Rating: 4 out of 5
following a purchase from 12/01/2026
A lot of choices.
Translated reviews
P
Patrick M.
Rating: 4 out of 5
following a purchase from 22/01/2026
I am satisfied with my order. Good advice for the products. Thank you for the samples.
Translated reviews
N
Nicolas G.
Rating: 4 out of 5
following a purchase from 07/01/2026
Easy to access and browse.
Translated reviews
B
Bouchoucha J.
Rating: 1 out of 5
following a purchase from 25/12/2025
Absolutely magnificent
Translated reviews
Response from La Pipe Rit
Very good
D
Didier D.
Rating: 4 out of 5
following a purchase from 26/12/2025
Usage notice for tobacco pot would be welcome
Translated reviews
J
Jean-François P.
Rating: 4 out of 5
following a purchase from 16/12/2025
nothing to say, everything very good
Translated reviews
C
CHRISTIAN B.
Rating: 4 out of 5
following a purchase from 19/12/2025
As usual, well-managed order, a slight delay in delivery due to the carrier independent of Piperit. French pipe note 9mm a bit too expensive...
Translated reviews
Y
Yvan G.
Rating: 4 out of 5
following a purchase from 15/12/2025
Everything was done on time and according to the rules
Translated reviews
B
BERNARD L.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
Translated reviews
R
René B.
Rating: 4 out of 5
following a purchase from 12/12/2025
a lot of choices. quick order. Satisfied!
Translated reviews
M
Michaël H.
Rating: 4 out of 5
following a purchase from 14/12/2025
A very nice selection. Fast delivery but sometimes chaotic, my items being loose in a plastic pouch.
Translated reviews
G
Gérard L.
Rating: 4 out of 5
following a purchase from 12/12/2025
To this day I have received absolutely nothing although delivery was scheduled for December 15 or 16. Can you tell me where my order is and why this delay?
Translated reviews
J
Jacky B.
Rating: 4 out of 5
following a purchase from 11/12/2025
Could you consider offering gift wrapping for your items with participation of course
Translated reviews
E
ERIC T.
Rating: 4 out of 5
following a purchase from 08/12/2025
Well-made site. Maybe lacking a 3D photo to get a real sense of size
Translated reviews
N
Nicolas W.
Rating: 4 out of 5
following a purchase from 03/12/2025
Package arrived quite quickly, products well protected and conforming to my order.
Translated reviews
J
Jean Paul G.
Rating: 1 out of 5
following a purchase from 01/12/2025
I still haven't received my order. Namely the pipe of the month.
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your last purchase on our online store www.pipe.fr. Your order placed on 10/03 was shipped the next morning, that is to say on Wednesday 11/03. As always, we do everything possible to prepare and send each package as quickly as possible. Delivery then depends on the carriers and your postman. We invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order in Belgium.
S
Serge H.
Rating: 4 out of 5
following a purchase from 26/11/2025
Good
Translated reviews
M
Marc L.
Rating: 4 out of 5
following a purchase from 12/11/2025
Site I preferred before the changes.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 