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Rating: 4 out of 5
satisfied. Thank you.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
A very big disappointment: impossible to remove the flake from the stem, whether the pipe is cold or hot. Using pliers is necessary and requires significant effort. Obviously, this pipe has passed through quality control. The response obtained from customer service is unequivocal: 'figure it out, lubricate, sand'. It's really incredible and disappointing. I have been smoking a pipe for over 40 years and it was a mistake to make this purchase (which just landed in the trash) on this site that deserves negative publicity.
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Response from La Pipe Rit
Hello. You contacted us by email because you are having difficulty disassembling the stem of your pipe. We responded the same day we received your message to indicate how to facilitate disassembly. Not being on site, we tried to inform you without you having to return the pipe. This was to avoid shipping costs and a waste of time. Of course, if you do not wish to follow our instructions and do the necessary work yourself, you can return the pipe to us.
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Rating: 4 out of 5
FAST DELIVERY
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Rating: 4 out of 5
Orders are delivered quickly, a downside to having a good pipe, they are very expensive, less than 100€ they are not very good
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Well, nothing more to say.
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Rating: 4 out of 5
Good, no problems to report
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Rating: 4 out of 5
Maybe better photos...
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Rating: 4 out of 5
To be honest, I haven't really consulted it in detail, already knowing what I wanted. But I find the categorization well done and there are more than enough items. Of course, being an unconditional fan of Churchwarden pipes, I would like to see a larger selection. I am particularly looking for a pipe of the Ideal 4 type but with an even longer tip (come on, let's be crazy, why not 35cm in total length) and with more bending varieties. Furthermore, a pipe with a bowl of even larger diameter would interest me, without increasing the depth.
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Rating: 4 out of 5
Readable and intuitive site.
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Rating: 4 out of 5
I am satisfied with the product and the speed of shipping. I will stay with you.
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Rating: 4 out of 5
Easy function
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Rating: 4 out of 5
too small
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Rating: 4 out of 5
Very good responsiveness, product conforms to my expectations.
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Rating: 4 out of 5
Well, fast shipping. Thank you, best regards
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Rating: 4 out of 5
A site of high practical interest, good visuals, well organized, easy to browse.
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Rating: 4 out of 5
The site is pleasant, delivery is fast, and customer service is very responsive.
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Rating: 4 out of 5
Order processed quickly and sent quickly
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Rating: 4 out of 5
Too bad the box is not accompanied by a beginner's guide, it would be very useful. As a reminder, not everyone has the time to search the internet for THE good videos and does not necessarily have someone in their circle to do a demo.
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Rating: 4 out of 5
Light manufacturing to see the solidity over time
Pleasant to smoke, easy to maintain
Very fast shipping and delivered in a rigid case
+++
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Pleasant to smoke, easy to maintain
Very fast shipping and delivered in a rigid case
+++
A
Rating: 4 out of 5
Those who claim that corn pipes do not last are mistaken!! For my part, I cut a small slice from a drumstick lol that I put at the bottom of the bowl... Believe me, the stem gives out before the pipe and I would add to visit some American sites, especially one of a certain John Keller who customizes corn pipes... It's breathtaking, best regards
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A
Rating: 4 out of 5
As expected
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A
Rating: 4 out of 5
Great job, satisfied.
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A
Rating: 4 out of 5
Correct timeframe. The pipe works and the filters do too.
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Rating: 4 out of 5
very good responsiveness, thank you
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Rating: 1 out of 5
Pipe purchased in January and the stem broke 3 months later. I returned the pipe thinking to take advantage of the warranty but I was told that the filter, which was changed every time, was very dirty and therefore the pipe was poorly maintained. Very unhappy, I do not recommend this site, I will not buy anything there again.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this comment through the Avis-Vérifiés platform. Our team has received your pipe and was able to have it examined by several renowned craftsmen located in Saint-Claude. As stated in our general sales conditions, all our items are guaranteed for 1 year from the date of purchase against any manufacturing defect. Also, after analysis, your pipe showed no defects or design flaws. Indeed, the tar accumulated inside the stem and the completely clogged filter unfortunately rendered your pipe unusable. This lack of cleaning inevitably caused the disconnection of the tenon from the stem. Do not hesitate to contact our team again if you need advice on maintaining your pipes or if you want additional information.
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Rating: 4 out of 5
Everything is okay for my last order (Dunhill tobacco joke). However, I have some remarks to make about my previous order (walnut tobacco jar D2301). 1. The brief user manual is only in English. 2. Using the jar is not very simple as you have to take the tobacco out of the jar to add demineralized water. Otherwise, the jar is superb.
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Rating: 4 out of 5
Product delivered neatly and on time. However, the cost remains exorbitant (filters for TSUGE pipe)
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Rating: 4 out of 5
fast delivery, very good quality pipe
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Rating: 4 out of 5
Order received on time in careful packaging preserving its contents.
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Rating: 4 out of 5
interesting site with a sufficient choice to find what you are looking for, even if the price range limits the possibilities.
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Rating: 4 out of 5
Bravo. super fast service.
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Rating: 4 out of 5
Shipping costs a bit high otherwise very good
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Rating: 4 out of 5
Site navigates pretty well. Had some trouble signing in but once that was fixed I off to viewing an amazing selection of pipes.
Response from La Pipe Rit
Dear Sir, thank you very much for taking the time to leave us this message. We wish you a lot of pleasure smoking your new Chacom pipe!
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Rating: 4 out of 5
Practical SITE. Ease of ordering
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Rating: 4 out of 5
Product as described. Fast delivery. Nothing to complain about
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Rating: 4 out of 5
pipe quite heavy for my taste
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Rating: 4 out of 5
Item arrived well within a very short time. Good protective packaging. Why such a sharp filter? The part of the pipe adjusted on the extension of the stove presented a real difficulty in disassembly. I remedied this by using very fine steel wool. A pipe smoker since the dawn of time (or almost), I notice even on the 'luxury' pipes a decrease in the quality of materials as well as assembly.
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Rating: 4 out of 5
clear site well presented
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Rating: 4 out of 5
Satisfied with the ordered product, I am nonetheless surprised: I had received a promotional code that I entered in my order, but it does not seem to have changed the actual cost of it. Error on my part? Yours?
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Response from La Pipe Rit
Hello and thank you for your very positive feedback regarding the new pipe you recently ordered. We have noted your comment regarding the promotional code. Our team will contact you shortly by email to provide you with more information.