The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Hello and thank you for your comment. Following an order placed on our site www.pipe.fr, an automatic email is sent 7 days later to know our customers' opinions on the products they have previously purchased. This feedback is important as it allows us to improve our products and services in general. However, of course, it is not mandatory to respond to this email. Additionally, you can unsubscribe at any time by clicking on the link at the end of each email (sent via Avis-Vérifiés).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Everything was as ordered!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Missing basic stainless steel pipes at 3 or 4 euros
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Nothing special. I'm not giving 5 stars... there's always room for improvement!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Fast, compliant and well packaged
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2022
No comments, see response below.
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Response from La Pipe Rit
Hello and thank you for this comment following your last order on our website www.pipe.fr. We have taken note of your second message and have just provided you with a complete response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
No problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
fast delivery with careful packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
the delivery went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Beautiful finish
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
Easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
The Dunhill Cumberland pipe!!! I had taken my double decimeter to avoid surprises regarding the size of the pipe.. What can I say except that it's DUNHILL!! Even a Morel stone does not give me as much pleasure to smoke as a Dunhill!!! It may be a shame for all the others!! But Dunhill is incomparable!!! In any case, that's my opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Nothing to report RECOMMENDED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Everything is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Order conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Pipe well conforming to the description; very good value for money, excellent commercial spirit since, not being able to obtain an ANNI discount, it was granted to me as soon as requested during the order. Finally, fast shipping. Overall satisfaction therefore. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
The pipe heats up a lot compared to the previous one, which burned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Excellent assortment of pipes. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
Top site, top delivery, top product, very happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Very serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The smoker liked the gifted pipe, overall: design, weight, color, and paper filters. It is with moderate use (I hope!) that it will be interesting to question him again in some time. Value for money, therefore, OK for me, the buyer.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2022
I regret that you did not respect my order!
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us through the Avis-Vérifiés platform. Following your initial request by email, our team took the time to order (especially for you) several specific items from the Falcon brand. To fully understand the meaning of your comment, to speak directly and find a solution, we will contact you directly by phone at the beginning of next week.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The site is very good, the speed of response and delivery. However, a small disappointment regarding the quality of the VAUEN pipe. This is not the fault of the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Everything impeccable. Product, deadline and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
It's a shame that for small orders (caterpillars and filters) the shipping costs are significant compared to the price of the items…
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Service really to recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
correct product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2021
I haven't received anything for 20 days
Response from La Pipe Rit
Good morning and thank you for taking the time to write this comment. As indicated on our website, some specific products (such as gas bottles) are subject to strict restrictions on airline transportation. As your shipping address is in Ireland, your package will most likely be either shipped to you by boat or returned to us. For these reasons, it is quite normal that your package has not yet reached you. We also confirm that your order made on our online store on 22/12/2021 was shipped the same day (which is extremely fast!). It is then necessary to wait while the transporters handle the delivery. Our team remains at your disposal by email if you need further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
order arrived on time without problems
even though I had difficulties paying with the credit card
I had to resort to a bank transfer which takes longer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Hello I have received my cleaning kit I am satisfied with the product I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
GOOD QUALITY PURCHASE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
The site could be improved with dimensions information
Response from La Pipe Rit
Good morning and thank you for your feedback after your purchase on our online store. On our website, we always specify the dimensions of the articles in the "Characteristics" insert - as it is indeed difficult to realize the size of a product only on pictures. If you need additional information for your next order, do not hesitate to contact our team (either by email or phone), we will be able to provide you with all the information you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
Big problem with the post, a lot of delay, I had requested Cumberland and you sent acrylic, the work seems well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Shipping costs a bit high
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