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Rating: 4 out of 5
Complete and interesting site, although not always convenient in terms of the 'organization' of the search sections.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
see my emails of dissatisfaction and insufficient response from you
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Response from La Pipe Rit
Hello and thank you for sharing your feedback regarding your last order. As mentioned during our previous exchanges and as indicated on our website, the pipes equipped with the Terminus system are old creations of artisanal manufacture. Their double drilling design is very particular. They are pleasant to smoke but also require more maintenance than classic pipes. To keep your pipe clean and smooth to smoke, it is imperative to use pipe cleaners after each use. If necessary, do not hesitate to use several pipe cleaners to completely remove all tar deposits. If you need additional information about Terminus pipes and/or about the essential accessories for cleaning your pipe, we invite you to contact our team directly by email or phone.
A
Rating: 4 out of 5
No comments: what was delivered to me corresponds to what I asked for.
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
easy to use
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 4 out of 5
Nothing to report, no problem
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A
Rating: 4 out of 5
Delivery a bit slow, especially if you are from a neighboring country. For the rest, perfect!
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A
Rating: 4 out of 5
Conformity of the product to my request and fast delivery.
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A
Rating: 4 out of 5
The package did not arrive on the indicated date
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A
Rating: 4 out of 5
I am satisfied with the product, fast delivery
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A
Rating: 4 out of 5
Nothing particular to report
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A
Rating: 1 out of 5
I ordered blue pipe cleaners and received red ones. This is the second time. Disappointed.
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this comment. The content of each order placed on our online store www.pipe.fr is verified by two different people before shipping. This double verification ensures that the selected items correspond to the requests made by our customers. Regarding your last purchase on our website, we confirm that you ordered two bags of pipe cleaners ('white conical' from the Vauen brand). Therefore, there was no error in preparing your package. If you encounter difficulties with your computer tool, do not hesitate to contact our team directly by phone to place your next order.
A
Rating: 4 out of 5
speed of delivery
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Well done packaging
Customs documents in perfect compliance,
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Customs documents in perfect compliance,
A
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
Everything is fine thank you
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A
Rating: 4 out of 5
well received!!... the balsa filters are of excellent quality and my previously ordered corn pipe is excellent!!! I will come back to you! thank you
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A
Rating: 4 out of 5
Pipe stem a bit short, would need 12 mm more to avoid having smoke in the eyes and to benefit from a lower smoking temperature... the day you make a black sandblasted pipe in this weight and these dimensions I will be interested!
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A
Rating: 4 out of 5
Always happy with La Pipe Rit
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A
Rating: 4 out of 5
Small capacity
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A
Rating: 4 out of 5
good, no problems
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A
Rating: 4 out of 5
Very good attention to the customer, as Spanish brands say. Speed of shipping and good reception.
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A
Rating: 4 out of 5
Thank you for this shipment
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A
Rating: 4 out of 5
A few more colored pipes would be desirable.
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A
Rating: 4 out of 5
Perfect, meets my expectations
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A
Rating: 4 out of 5
For my part, the site is perfect, always satisfied.
Thank you
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Thank you
A
Rating: 4 out of 5
A small gift would have been nice! For example, a small pack of filters! Otherwise very good, I will withdraw my future orders!!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Professional order processing.
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A
Rating: 4 out of 5
Via colissimo with signature, the package arrived 3 days late, without a signature. The pipe corresponds, too bad the box is cardboard and the pipe is in a plastic bag. It's ugly. But otherwise the pipe is perfect :-)
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A
Rating: 4 out of 5
Well received, no problem, perfect the only small thing a code for an item not received with damage.
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A
Rating: 4 out of 5
Fast and careful shipping. Nothing to complain about. Too bad the prices are not indicated for abroad all charges included, including customs.
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A
Rating: 4 out of 5
excellent value for money
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A
Rating: 4 out of 5
Very good, nothing else to say
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A
Rating: 4 out of 5
Very good site for pipes and accessories
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A
Rating: 4 out of 5
In truth, I don't browse it often, but I always enjoy browsing it and keeping informed of new trends, even dreaming in front of a Dunhill pipe!
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A
Rating: 4 out of 5
Always very good service, the mixed comments below about the products are actually due to a mistake on my part.
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