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Rating: 4 out of 5
Too many advertised pipes are unavailable.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Hello I bought Roger Vincent's sea wolf very nice pipe and very good packaging so I bought another pipe from Roger Vincent the Brassens throat pipe a bit disappointed it lacks the fabric case written on it with the instructions for the pipe I hope pipe fr will do what is necessary thank you in advance best regards
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A
Rating: 4 out of 5
very good site in terms of processing speed of the order and also in terms of products.
15 days delay between the order and delivery even though it is 10,000 km away (Reunion)
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15 days delay between the order and delivery even though it is 10,000 km away (Reunion)
A
Rating: 4 out of 5
Pleasant to navigate, good products. Delivery may be a bit expensive ^^
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A
Rating: 4 out of 5
Easy search, site with many products, nice presentation, correct delivery. I am very satisfied
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A
Rating: 4 out of 5
I have never been disappointed after an order at 'La Pipe .fr'
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A
Rating: 4 out of 5
Fast order, impeccable packaging. But price to reconsider....
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A
Rating: 4 out of 5
Impeccable site, good product, delivery made on the promised date ...
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A
Rating: 1 out of 5
The filters I ordered do not fit my 2 pipes: not knowing there were several filter sizes, I cannot use them. Otherwise, the order was received very quickly.
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Response from La Pipe Rit
Hello and thank you for taking the time to give us your feedback after purchasing these pipe accessories. There are indeed several types of filters with different diameters. The choice of filter depends notably on the bore of your pipes as well as their respective brands and models. Do not hesitate to contact our team directly by email ([email protected]) as our specialists can easily guide you and help you make the right choices.
A
Rating: 4 out of 5
It's a gift that seems to be suitable!
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A
Rating: 4 out of 5
Nothing to complain about, pleasant pipe and compliant delivery
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A
Rating: 4 out of 5
will appreciates if shipping fee is lower in near future
A
Rating: 4 out of 5
Good pipe
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A
Rating: 4 out of 5
Very pleased the delivery was fast, the pipes are as per the images. I recommend
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
all good
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A
Rating: 4 out of 5
For this last order of two pipes, I had requested that it be delivered starting from August 15, being abroad until that date. Small 'administrative hiccup'. My order was sent by post, but not delivered.
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A
Rating: 4 out of 5
Simple, fast delivery, large selection of pipes.
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A
Rating: 4 out of 5
Second purchase at La Pipe Rit, I really like it. Fast and efficient, beautiful products. French manufacturing highlighted, but not exclusive.
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A
Rating: 4 out of 5
Well received, but a bit long...
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A
Rating: 4 out of 5
Well presented, variety of products and delivery times respected
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A
Rating: 4 out of 5
Product arrived on time
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A
Rating: 4 out of 5
Difficulty in payment (credit card to specify)
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A
Rating: 4 out of 5
I like it and the best for me was the speed of shipping.
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Rating: 4 out of 5
Having knowledge of Falcon pipes, I easily found their presence on the site and once the order was placed, the delivery arrived quickly. I appreciate this brand with a look similar to that of the Jima brand from the 60s. They are light, pleasant to smoke, a real pleasure, and their interchangeable bowl is an excellent thing, to be cleaned however with caution so as not to damage the wood, when unscrewing and rescrewing, as well as in handling with a pipe cleaner.
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A
Rating: 1 out of 5
If I could have, I would have given 0. I ordered a pipe that I received cracked. I informed them the first time there were still some of these pipes in stock. They told me they didn't see the problem, I had to send them photos highlighting the issue. They asked me to send it back without providing a return slip, I also had to ask them what they eventually provided.
And when they confirmed that the pipe indeed had a problem, they told me they no longer had it in stock (they neither had the presence of mind nor the professionalism to set one aside as soon as they realized by email that the pipe had an irreparable defect) and offered me three other products that had absolutely nothing to do with the aesthetics. In short, total nonsense, it's pointless to advertise saying that a good pipe smoker orders from La Pipe Rit, a good pipe smoker is primarily looking for professionals, which is not their case.
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And when they confirmed that the pipe indeed had a problem, they told me they no longer had it in stock (they neither had the presence of mind nor the professionalism to set one aside as soon as they realized by email that the pipe had an irreparable defect) and offered me three other products that had absolutely nothing to do with the aesthetics. In short, total nonsense, it's pointless to advertise saying that a good pipe smoker orders from La Pipe Rit, a good pipe smoker is primarily looking for professionals, which is not their case.
Response from La Pipe Rit
Hello and thank you for taking the time to leave us this comment. As indicated in our previous email exchanges, the photos you sent us did not allow us to see the mentioned problem. Therefore, we sent you a return slip so that you could send us back the pipe in question. The master pipers naturally need to have the items in hand before they can conduct an assessment. Also, unfortunately, we could not offer you the same model as a replacement because this pipe is no longer available from our supplier. That is why we offered you other similar models with a double bowl in sea foam. Following the receipt of your package, our team immediately proceeded to refund your Vauen pipe as requested in your message. Please do not hesitate to contact us directly by email or phone if you need further information.
A
Rating: 4 out of 5
Simple and effective!
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Rating: 4 out of 5
The site is well designed, it is full of great and easy-to-understand advice and tutorials for beginners. It's almost as good as it was 25 years ago when there were still specialized tobacco shops for pipes and related accessories. A specialist, advice and explanations, choice and fair prices. Plus, they deliver all over France.
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A
Rating: 4 out of 5
Everything went very well. No issues.
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Rating: 4 out of 5
Don't change anything, it's very good as it is. Maintaining is also progressing.
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A
Rating: 4 out of 5
Peterson Sherlock Holmes pipe with a silver ring mounted upside down.
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Rating: 4 out of 5
Very well made site
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Rating: 4 out of 5
The pipe seems very fragile and I have difficulties changing the filter
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Rating: 4 out of 5
Good responsiveness for delivery, quality product and the little gift is appreciated.
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Rating: 4 out of 5
No worries
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Rating: 4 out of 5
Order arrived faster than expected with a little gift. Satisfied!!!
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Rating: 4 out of 5
thank you, have a good weekend
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Rating: 4 out of 5
No problem, product meets my expectations
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Rating: 1 out of 5
poor hold the burning hearth
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Response from La Pipe Rit
Hello and thank you for taking the time to give us this feedback through the Avis-Vérifiés platform. Following our previous phone conversation, we immediately provided you with a response by email. As indicated in that email, we need more information to fully understand the issue encountered. Therefore, we invite you to read this message and continue directly the exchange with our specialist in charge of your file. If necessary, please know that our entire team remains at your disposal by email (contact[at]pipe.fr) or by phone (03 84 45 68 02).