The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Easy navigation and a wide variety of products.
A larger number of pipe carving blanks would be welcome.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/03/2021
Very good. Beautiful items and perfect packaging.
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Response from La Pipe Rit
Hello, thank you very much for this very flattering feedback following your new order made through our online store. Contrary to your comment, you indicated a rating of 1 out of 5 to describe the past experience on the website. If this is a manipulation error, please note that you can (via the email delivered by the Avis-Vérifiés platform) modify this rating. Our team remains at your disposal if you need further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Very nice well-designed site, full of good advice, you can easily spend a long time discovering everything. Fast delivery even to Switzerland. Small downside for customs fees.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2021
Very good, good pipe. Thank you.
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Response from La Pipe Rit
Hello, thank you very much for this very positive feedback regarding this large bowl pipe from the Jeantet brand. Contrary to your comment, you indicated a rating of 1 out of 5 to describe the product. If this is a manipulation error, please note that you can modify this rating (via the email delivered by the Avis-Vérifiés platform). Our team remains at your disposal if you need further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
the site is excellent, but for the first time, I have a problem with the last pipe I ordered.. mouth irritation problem and bad taste to the point that I had to abandon it... could there be a new product that would explain this problem?
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Response from La Pipe Rit
Hello and thank you for this comment following your recent order on our online store. The manufacturing process of our Saint-Claude pipes has not evolved. All are made in a traditional way by qualified artisans. We simply advise you to thoroughly clean the inside of the pipe and stem to perfectly remove tar residues after smoking as these can be the source of a bad taste. Please feel free to contact our team of experts directly by email to discuss the matter further and find a lasting solution.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
There is a bit of a lack of choice on sea foam pipes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Delivery was a little slow but other than that no complaints.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Arrived on time without any issues and meets expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Pleasant shopping site to browse.
The information and advice are very interesting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Beautiful pipe, delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Delivery with a lot of delay due to Collissimo package directed in the wrong direction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
It's very good. Can you have more choices of Dunhill ROOT? Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Pleasant, happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
No issues at this level.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
Fast service. Good, too bad there are no pipe tips on your site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
The gift was appreciated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
quick execution; good quality-price ratio for the pipe = everything is OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Material conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Nice item, conforms to the description
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
Perfect! I order a Falcon, I get a Falcon. Nothing to complain about! Fast shipping, packaging impeccable. Regarding the rest of the site, 'Bravo'! Many wise tips for beginners and practical, functional general presentation. Oh! I forgot one thing, this site has become a reference for long-time pipe smokers like me. Don't buy just any pipe in a tobacco shop. Few will take the time to advise you wisely. Many unfortunately!!! Sell mediocre pipes at prohibitive prices and will recommend just as bad tobacco, (I won't name it, but it's Dutch in a blue pack or small Scottish squares...) that will burn your tongue and disgust you, (at least for a while of smoking the pipe). Come here before doing anything ... Falcon is a good start for novices. Then you will complete and understand. Bravo to this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Great box and beautiful items. I would have given 5 stars if I hadn't been ignored by email AND Instagram (active account) for information. A bit disappointed not to have had any interactions, I also needed advice.
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Response from La Pipe Rit
Hello and thank you for this feedback regarding your recent order on our online store. Our team took care to respond to your email message the next morning (less than 24 hours after your request) in order to quickly provide you with all the elements you needed. For your next order, if you need an immediate response, do not hesitate to contact our team directly by phone. We wish you much pleasure in smoking your new Chacom pipe!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
Order perfectly received. Maybe just mention when ordering from abroad (Switzerland) the shipping costs. I had to add CHF 25.00 in customs fees to pick up my package at the Post Office. If you could warn buyers of these potential fees, it would avoid bad surprises ;)
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may be applied upon receipt of the package. We remain at your disposal by email or phone to provide you with more information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Pleasant and light, delivery time fast and respected...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
I received the packaging quite quickly. Everything is well packaged. In terms of use, it's quite easy. The pipe itself is pleasant to hold and smoke with. I recommend it with its cleaning kit to maintain it in the long term.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2021
Hello, shipping and customer relations are perfect. I admit I am a bit disappointed with the support for the Comté pipe, which I find expensive for the result. Thank you.
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Response from La Pipe Rit
Hello and thank you for your various feedback following your purchase on our store www.pipe.fr. This pipe holder was specially designed to showcase the Comté pipes. It is therefore an ideal support to display a pipe from The Lord of the Rings. If it does not fully meet your expectations, you can always return the item in its original packaging for an exchange or refund. For this, we invite you to contact our services directly by email (contact[at]pipe.fr) to know all the necessary return procedures.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
NEUTRAL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Product as described. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
wide choice of pipes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
Nothing to say, exactly what I expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
I find it bigger than I thought, that's the problem with online shopping, otherwise very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
A bit bulky... for my hands...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
Good delivery on time, satisfied, and a small gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Very good site with a lot of advice.
A wide choice of different pipes for all price ranges.
Very attractive and nice site to visit.
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