Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2019
The pipe received is not the one ordered! And yet the hoped-for, awaited one is clearly listed on the order form and even on the invoice... A mistake for sure... But the after-sales service is really not up to par! What a shame... I strongly advise against!
Translated reviews
Response from La Pipe Rit
Hello Sir, thank you for taking the time to give us your feedback regarding your order. We are sorry for this unusual error made during shipment. As indicated by email, we will be able to proceed with the exchange of the Butz-Choquin pipe. Also, since you are a loyal customer, we have set you up with a 20% discount to be used on your next order on www.pipe.fr.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
I enjoy being your customer BUT the post office in my neighborhood 69008 has a very bad attitude and service for me, disabled and 70 years old. My package(s) are not delivered to me, or I have to represent them again! ! ! ! !
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2018
Très satisfaite
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
smoking
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
Simple and pleasant site to browse
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
The pipe is of good quality but rather small. The delivery was quick and on time. The external packaging and individual boxes were
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
The time between the order and receipt was a bit long. Order from 21.12.18 received on 8.01.19. But there were the end-of-year holidays.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
Received on the 27
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Very well done and very clear. Delay a bit long, it wasn't there for Christmas! Too bad!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Satisfied with my purchase and delivery on time. I will gladly come back :)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
accessible and fluid
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Large selection, good fast service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Very good customer relationship, unfortunately a drilling defect at the bottom of the bowl forced an exchange, so an additional €7 return fee to bear.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
This time no problem, everything is ok. However, the previous order did not satisfy me, the pipe got damaged within 3 months, too bad
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Delivery was made quickly and the package was received in good condition.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2018
Satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2018
complete, the filters for searching are very effective
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
FAST AND CAREFUL SERVICE
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
This is not the first time, but the adapter and the metal filter were not included in the order. Nevertheless, upon my request, they were shipped quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
All OK
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2018
Interesting!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Good, delivered in 72 hours
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Between the order and delivery, the deadlines are respected... despite a holiday and a weekend.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
Very nice site. Beautiful choices. Small hiccup with my order but your team's reactions were very quick and very professional.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
I didn't give 5* only because I checked "gift wrapping" and it wasn't done... even if it has nothing to do with the site but I didn't see where to indicate it....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2018
Very bad. It was the gift for my parents' 60th wedding anniversary on Sunday, October 7, and to this day I still have not received the package. It is also your responsibility to choose good partners. I am waiting for your news.
Translated reviews
Response from La Pipe Rit
Hello Madam, thank you for taking the time to leave us your feedback regarding your order. We are sorry for this completely unusual delay. The postal delivery service has indeed encountered delays for packages transiting between France and Belgium. However, Colissimo Professionnel informs us today that all these packages will be delivered as soon as possible in the coming days. We thank you for your understanding.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
Correct and secure shipment.
I had a small delivery delay due to poor organization between the Poste.Fr
& Bpost, I contacted the Pipe Rit team, they responded correctly and did what was necessary for me to receive my package as quickly as possible.
Thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
The best website for pipe smokers.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2018
No comments, due to my opinion on the non-respect of the order.
Translated reviews
Response from La Pipe Rit
Hello Sir, following our telephone exchange, we confirm that 'Dunhill' changed its name in 2017 to become 'The White Spot'. This tobacco pouch therefore does not have a Dunhill logo. However, the quality and attention to detail remain the same as the items are still crafted in the same workshops. As agreed, if this tobacco pouch does not suit you, you can of course return it for a refund of your order.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Products conform to their descriptions
Fast and surprise-free order processing
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Nice wooden box
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Product conforms to the order placed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2018
too early for a definitive review.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Serious site. It's just hard to get a precise idea of the pipe until you have it in hand! See my comment on the bent nature pipe PN3? that I attach below.
Translated reviews
Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your feedback. We try to describe our products as best as possible, taking care to indicate the characteristics and dimensions of each pipe. If needed, however, do not hesitate to contact us (whether by email or phone), we will be happy to advise you and provide you with all the additional information you need.
We use cookies for audience measurement and improving user experience.