Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Very well made with good advice
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
Well-made site, even if the choice is a bit limited (I was looking for a specific model from Chacom that I couldn't find)
Translated reviews
Response from La Pipe Rit
Hello Sir, we try to offer a wide range of Chacom pipes on www.pipe.fr. However, if you cannot find a particular model on the site, we can order it and get it in less than 24 hours. Do not hesitate to contact us by email or directly by phone.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
rich and easy to access.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
What beautiful items for us pipe smokers, only my budget prevents me from making 'splurges'... Otherwise, I allowed myself to publish your blog on my FBook page and share it with my twenty former FFA (French Forces in Germany). Best regards, Michel, former employee in the 'photo' trade.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Nothing to say as usual
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Fast reception and good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2018
Well presented and it is very easy to make a choice
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2018
A small oversight on my second order. I reported it by email and received the missing item a few days later. Good job!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2018
Varied choice and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2018
quality pipe maintenance product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2018
very good..
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Order received quickly and in good condition
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
good fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2018
Very good site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
Thank you for the speed but I had indicated a delivery address different from that of the check, fortunately I passed by my home otherwise I would have had to wait until the end of the holidays to retrieve my pipe!!! Regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Site putting too much emphasis on very expensive pipes
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
N/A
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2018
Misleading photos, the product I ordered does not match the presentation photo on the site.
Translated reviews
Response from La Pipe Rit
Hello,
indeed, we made a mistake with the photos, the finish being different from that shown in the first photos. We have made the necessary changes and the photos are now of the correct model. Best regards. Claire Mermet.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them.
Otherwise, attentive, fast, and careful service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
N/A
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt.
Best regards. W. Staehli
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
The site is well designed and pleasant to use
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Excellent service, except for the current review system which is annoying to use :-)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
A huge selection and reasonable prices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Fast delivery and in accordance with the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2018
smoking
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2018
Well-made site, serious and efficient. Perfect delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
service and quality of products, too bad that a higher quality one causes a price increase, but excellence comes at a cost
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2018
the site is perfect but I still haven't received my package.
Translated reviews
Response from La Pipe Rit
Hello Sir. Thank you for taking the time to leave us your feedback regarding your shopping experience on www.pipe.fr. Regarding your order, the Post tracking indicates that the package is currently undergoing customs clearance in Madagascar. You should receive it within a few days.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
It's my favorite supplier.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2018
Fast and well-packaged delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
NO COMMENT
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Very good site. The only downside is that we cannot find the spare parts that need to be ordered by mail (balls for pipe supports for example)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Excellent site, EXCEPT for one point: my favorite brand, and the best brand, BUTZ-CHOQUIN is underrepresented: not enough BUTZ-CHOQUIN offered!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
a bit unfortunate that you don't ask if we have any problems
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2018
Product conforms to the order, fast and careful delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
lacking technical features
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
I have been using this site for several years and I have never been disappointed, noticing successive improvements over time.
Translated reviews
We use cookies for audience measurement and improving user experience.