Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Very happy to have received my order, but it's for my husband's birthday so the nice gift package is not opened yet. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2018
Correct.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
It is elegant and meets the wishes of the recipient with its fairly wide bowl.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
no opinion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
A lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
The pipes presented are very well detailed in their characteristics so that one can get a precise idea.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
Very good but shipping costs are too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Site of knowledgeable experts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Nothing to report, order arrived on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Practical and quick order processing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Good shop with a well organized navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Very efficient. It is just a pity that the classic pipe from the 2017 catalog: PC 3 is no longer available. I hope it will be remade because its straight line for the bowl is remarkable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Well made, clear and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Fast delivery, good quality products....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
clear and detailed site ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Order honored quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Good, ........but the customs fees were a bad surprise!!!
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Response from La Pipe Rit
Hello,
thank you for your message.
French VAT is always deducted from orders shipped to Switzerland, unfortunately we have no influence over customs fees or local taxes, this depends solely on the legislation of the recipient's country.
Thank you for your understanding.
Best regards, the pipe.fr team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
I referred your site to a compatriot who also bought from you ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
Pleasant site with useful information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Very efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Very good product, fast delivery. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Nothing to complain about. Just the reception was a bit long, but it coincided with the first snowy episodes. No, I am satisfied. :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
A lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
better than last time when the pipe deteriorated after 3 months
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2017
very good after-sales service, average product quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very well organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very good. But when you buy a pipe for nearly 400€, you expect a little extra in the package, even just a dozen pipe cleaners for example...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2017
I paid 18 euros to receive my order in 24 hours and I received it 5 days later. Scandalous. I also request a full refund by mail. I complained by phone to you and I did not feel the slightest diligence to satisfy me.....
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Response from La Pipe Rit
Hello, we completely understand your disappointment and we are sorry that your experience on www.pipe.fr was disappointing. The entirety of the shipping costs has been refunded today. The Chronopost services have been notified to explain the reasons behind this delivery delay, unfortunately we have not yet received a response from them to this day. Best regards, the team at www.pipe.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2017
Without. Anomaly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2017
Clarity and ease of navigation on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Very practical and complete for pipe smokers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2017
Perfect, the shipment was super fast and the quality of the product completely meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2017
very professional but a lack of technical details and sometimes accessory choices. the descriptions of the pipes are also too similar. However, the site remains excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2017
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2017
The last delivery was faster than I had hoped which allowed me to make a highly appreciated birthday gift. Package perfectly prepared, products in accordance and of quality, no surprises upon receipt, except for good surprises... Appreciated commercial gesture at its true value, thank you ^^) Good continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2017
very good except that a little commercial spirit wouldn't hurt and I didn't find any! had to buy a second pipe because the first one was not to my liking (due to a lack of information on the site), I didn't get the slightest little commercial gesture for my second purchase! too bad!
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