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Rating: 4 out of 5
Pipe of excellent quality, arrived in very good packaging. Thank you very much for your work.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Good presentation of products. Impeccable shipping logistics. The ordered product is good.
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Rating: 4 out of 5
very nice pipe but on the site it was given for a bowl of 7.3 cm while the bowl is 6 cm. but it remains an excellent pipe. Thank you CLAIRE
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Rating: 4 out of 5
Unfortunately, I can't find THE pipe...
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Rating: 4 out of 5
Shipment was despatched promptly and securely and arrived Down Under in good time.
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Rating: 4 out of 5
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Rating: 4 out of 5
Always just as good
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Rating: 4 out of 5
Well packaged and everything is aesthetic.
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Rating: 4 out of 5
Great choice and quality products. Too bad we can't use a payment application like Payconiq by Bancontact.
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Rating: 4 out of 5
Products conforming to my request and punctual delivery
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Rating: 4 out of 5
Very satisfied.
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Rating: 4 out of 5
I give you 4 stars since it is my first experience with you. I have to say that I received my order quickly well packed and in perfect condition. Navigating through your site is a real pleasure!
Keep up the good work. I will definitely come back with a new order!
Keep up the good work. I will definitely come back with a new order!
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Rating: 4 out of 5
Too bad you can't return a product if you no longer have the original packaging
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Rating: 4 out of 5
Fast delivery in accordance with the order
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Rating: 4 out of 5
Nothing to report.
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
No problems either with the order or with the receipt
A loyal customer for some time, I am always faithful
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A loyal customer for some time, I am always faithful
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Rating: 4 out of 5
Super fast to receive the pipe, but I would have liked to have a notification upon shipping, because with all the fake emails from carriers asking for payment (scam), it would have been good to have this info to avoid being fooled.
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Response from La Pipe Rit
Hello and thank you very much for your feedback following your recent order on pipe.fr. We are delighted to know that you have received your new Lord of the Rings pipe. For each of your orders, it is possible to find all tracking information directly on your customer account (section 'Account' then 'Details of my orders'). Of course, as soon as your package has been handed over to La Poste, we also sent you an email to allow you to track the progress of the Colissimo delivery. Our entire team wishes you pleasant tastings with your new long pipe and remains at your disposal (by email or phone) if you need further advice.
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Rating: 4 out of 5
Pleasant order..very good reception quite fast
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Rating: 1 out of 5
It is impossible to get a good draw of garlic by sucking or blowing into the pipe...!
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Response from La Pipe Rit
Hello and thank you for taking the time to send us your comments following your last purchase online. The issue you are experiencing with your pipe may be due to several factors: a piece of tobacco stuck in the stem or in the pipe, the use or not of a pipe filter, or even a too tight packing for example. We invite you to contact our team directly by phone or email. This way, we can provide you with all the advice you need to make the most of this Falcon pipe.
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Rating: 4 out of 5
The site is well made. It provides good basic information for a beginner. I learned a lot about the art of using a pipe. I really smoke less and better.
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Rating: 4 out of 5
Great but lacks clarity on the categorization of items.
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Rating: 4 out of 5
Impeccable service as usual.
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Rating: 1 out of 5
cannot access my account,when normally this is fine.a wide variety of goods at reasonable prices.
Response from La Pipe Rit
Dear Sir, thank you for taking the time to write to us following your order on our online store. We do not understand why it is impossible for you to login to your account because everything works fine on our side. We therefore believe that the connection problem might come from the device you are using. You should maybe try to connect to your account with another computer or phone. Please note that, as indicated in the previous e-mail, we changed your login information so you can access to your account more easily. Do not hesitate to contact us at +33 (0)3 84 45 68 02 and call Nicolas. We will therefore be able to see what can be done about the problem regarding your login to your account.
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Rating: 4 out of 5
No comment
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Rating: 4 out of 5
Delivery in accordance with my order, received material suits me perfectly
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Rating: 4 out of 5
Navigation on the site is correct, delivery time is good and my satisfaction with the orders is correct.
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Rating: 4 out of 5
Satisfied
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Rating: 1 out of 5
In the end, I was misled because several models in carbon finish were offered at the same time and some did not have the option to add a filter. So I was looking for a model with a filter; and I ended up with a pipe without a filter that I ultimately cannot use. Since I wanted a model with a filter!
Moreover, I did order filter boxes on the side but unfortunately they do not fit in the pipe I ordered. A pipe over 130 euros that I will not use. So I do not recommend and I will not recommend.
And this is the first time that this kind of mishap has happened to me on the Internet so I hold the site responsible for confusing information. Especially since it is supposedly possible to select only pipes with filters.
In short, disappointing experience and I will not recommend. Unless there is responsiveness and a search for a solution from 'the laughing pipe'
In any case, I am not laughing.
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Moreover, I did order filter boxes on the side but unfortunately they do not fit in the pipe I ordered. A pipe over 130 euros that I will not use. So I do not recommend and I will not recommend.
And this is the first time that this kind of mishap has happened to me on the Internet so I hold the site responsible for confusing information. Especially since it is supposedly possible to select only pipes with filters.
In short, disappointing experience and I will not recommend. Unless there is responsiveness and a search for a solution from 'the laughing pipe'
In any case, I am not laughing.
Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that this pipe from the Chacom brand made in Saint-Claude does not meet your expectations perfectly. On our website, it is clearly indicated that this model is intended to be smoked without a filter. Therefore, it is indeed not possible to install a 9 mm filter inside. Of course, if this new pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. In case of doubt, do not hesitate to contact us (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Rating: 4 out of 5
Playful and easy.
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Rating: 4 out of 5
Clear and precise site.
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Rating: 4 out of 5
I am a bit disappointed because I was expecting a pipe lighter.
Disabled, I need both hands and I keep my pipe in my mouth, this one is a bit heavy for that.
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Disabled, I need both hands and I keep my pipe in my mouth, this one is a bit heavy for that.
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Rating: 4 out of 5
Very well documented and precise.
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Rating: 4 out of 5
I found your shipment well. I am satisfied with the purchased products, although the closure system of the small tobacco jar is slightly deformed. I can still use it, for quite a long time I hope.
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Rating: 1 out of 5
Although customs fees are lower than in France, I find the amount too high. An order in Switzerland does not cost more,
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may apply upon receipt of the package. On our website, French VAT is always deducted from orders shipped to Switzerland. However, we do not have the ability to act on these potential customs fees as this depends solely on the regulations specific to each country. We remain at your disposal by email or phone to provide you with more information.
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Rating: 4 out of 5
Nothing to complain about how soon the order was sent to me
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Rating: 4 out of 5
Very well presented, beautiful photos...
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Rating: 4 out of 5
GOOD
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Rating: 4 out of 5
In fact, for what I asked for this time, there is no problem. But I hold a grudge! One day I bought you a German pipe and after a few days the end of the pipe deteriorated, not at the corner but in the middle of the mouthpiece. I asked for it to be replaced and the employee replied that I must have dropped the pipe. However, when a pipe falls, it falls on the stove which is the heaviest and regarding the mouthpiece, if it receives a corner, it can break at the corners but never in the middle. I found it very inappropriate that you could doubt my word, as I never lie. And, at my age, over 85, I am very careful not to break my pipe (laughs). So offended, I let it go. I still smoke this pipe from time to time. Have a good day, cordially despite everything.
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Rating: 4 out of 5
Seamless despatch, shipping and delivery, thank you.