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Rating: 4 out of 5
Clear and responsive site
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 1 and 4 stars
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Rating: 1 out of 5
I did not receive the package, I do not recommend!!!
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Response from La Pipe Rit
Hello and thank you for sharing this information through the Avis-Vérifiés platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
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Rating: 4 out of 5
correct
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Rating: 1 out of 5
I am very unhappy,
Good, but the pipe has two small defects, and the 9 mm filter does not stay inside the pipe, it moves with every puff.
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Good, but the pipe has two small defects, and the 9 mm filter does not stay inside the pipe, it moves with every puff.
Response from La Pipe Rit
Hello and thank you for taking the time to write to us following your order on our online store. We are sorry to learn that this pipe does not meet your expectations perfectly. As indicated in our previous email exchanges, it is entirely possible to return it to us. We will then forward it to the workshop for modifications to be made so that this pipe suits you better. Please feel free to contact us again (whether by email or phone), we will respond to any additional details you may need regarding this return.
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Rating: 4 out of 5
Easy order and delivery on point!
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Rating: 4 out of 5
Okay but too expensive for such a small product
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Rating: 4 out of 5
Practical and you find what you need
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Rating: 4 out of 5
A wide selection even if some things are missing, no one is perfect.
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Response from La Pipe Rit
Hello and thank you very much for your feedback following your recent order on pipe.fr. To date, our online store has more than 1500 pipes and accessories for pipe smokers. Some pipes come from series produced by major brands, however you are right, most of our handcrafted products are available in very limited quantities (even one piece when it comes to unique items) and can be quickly taken. On the webpage of an item, you have the option to enter your email to be automatically alerted when it is restocked. Of course, feel free to contact us (by email or phone) as our company is located in Saint-Claude, we can offer you many models by selecting them directly from the manufacturers.
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Rating: 4 out of 5
As already mentioned, it's a shame to trust an unreliable delivery person (DPD); consequence: 8 days delay in delivery.
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Rating: 4 out of 5
Serious site, quality products and fairly quick shipping. You can request information about a product by phone, they respond without problems. I recommend this site.
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Rating: 1 out of 5
I am waiting for my invoices
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Response from La Pipe Rit
Hello and thank you for sending us these few words following your last order made through our online store. Like all your previous purchases, the corresponding invoice for your order is available directly in your customer area on the site www.pipe.fr. For this, you just need to log into your account and then access the section "My Account > Order History and Details". Do not hesitate to contact us by email or phone if you need further assistance or for any other questions.
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Rating: 1 out of 5
Not satisfied at all. Pipe burned at the bowl and stem. Bitter and acrid after two puffs. I have been smoking pipes for 40 years!!!! So not a good sale for me.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your comments through the Verified Reviews platform. The maple pipe you chose is an original and atypical creation from the American brand Missouri Meerschaum. We are therefore sorry to learn that, unlike your previous purchases, this new pipe did not fully satisfy you. We invite you to contact our team directly by email ([email protected]) so that we can discuss the matter and find a solution.
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Rating: 4 out of 5
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Rating: 4 out of 5
Site is standard, but without brilliance. A product catalog too limited :( Boomers will remember the Caïd boulevard St Michel, a dream shop with its preformed rubber joke or the replica of Sherlock Holmes that I eventually bought for myself)
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Rating: 4 out of 5
Fast delivery. Quality products.
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Rating: 4 out of 5
Order executed quickly
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Rating: 4 out of 5
Very good, however the shipping costs should have been waived given the amount. So one star less.
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Rating: 4 out of 5
Very good site with choice and quality products
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Rating: 4 out of 5
The lower part of the wood of the Cavalier pipe I received has darkened;;; otherwise it's a good pipe.
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Rating: 4 out of 5
Correct. Good product description.
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Rating: 4 out of 5
Disappointed by the size of the pipe.
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Response from La Pipe Rit
Hello, If this model does not suit you and you have not yet smoked it, it is possible to return it to us. Do not hesitate to contact us by email: [email protected] or by phone: 03 84 45 68 02.
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Rating: 4 out of 5
Prices are very interesting, the choice too.
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Rating: 4 out of 5
Easy navigation on the site, fast delivery, I bought a lighter the only small downside is the user manual which is in Italian and English not easy when you don't speak these 2 languages. Apart from that, I am satisfied with your site
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Rating: 4 out of 5
Really nice site with great videos to learn how to smoke a pipe.
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Rating: 1 out of 5
I still have not been delivered..
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Response from La Pipe Rit
Hello and thank you for sharing this information through the Avis-Vérifiés platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Thank you for the fast and efficient shipping
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Rating: 4 out of 5
Light. Good draw. But new and therefore not yet well 'broken in'
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Rating: 4 out of 5
Completely correct
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Rating: 4 out of 5
I received the item from my order in good condition and very quickly. As it is a gift for Christmas, the package has not yet been opened.
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Rating: 4 out of 5
Fast and compliant shipping, thank you
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Rating: 4 out of 5
Deadlines respected
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Rating: 4 out of 5
Shop is great, very cool and love the verity. Delivery tracking could be better only suggestion.
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Rating: 4 out of 5
It's a shame that the inscriptions Sherlock Holmes and Peterson are not better engraved. Almost invisible.
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Rating: 4 out of 5
Package slightly damaged upon arrival but everything was there, fast delivery and always top-notch products.
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Rating: 4 out of 5
Package well packaged and received on time
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Rating: 4 out of 5
pipe good so far, fabric case not suitable
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Rating: 4 out of 5
Fast delivery. I had requested that my order be wrapped in gift paper but it wasn't, so I was very disappointed.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message following your online order. Our team does indeed pay special attention when preparing packages. We are keen to present the products in the best possible way. The gift wrapping option was not selected during your online purchase, which is why it simply was not done. We take this opportunity to wish you much enjoyment in smoking your new pipe. Please feel free to contact us by email or phone if you need further details regarding the use or maintenance of your Chacom pipe.
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Rating: 1 out of 5
Fragile product broken on the first attempt to disconnect.
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Response from La Pipe Rit
Hello and thank you for sharing this feedback through the Verified Reviews platform. We invite you to contact our team directly by email ([email protected]) so that we can find a solution to the issue you encountered upon receiving your last order.
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Rating: 4 out of 5
The gift wrapping is really poorly done, it doesn't look classy at all, I regret the 2 euros. I will have to redo it. I haven't opened the package yet to check the pipe. We'll see at Christmas
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