Customer reviews of La Pipe Rit

4,9 /5

Based on 16 876 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 01/10/2020 à 14h24 following a purchase from 23/09/2020

Very serious and responsive site following an order error.

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Acheteur Vérifié

Published on 01/10/2020 à 13h55 following a purchase from 24/09/2020

Fast and compliant delivery. The description matches the delivered item

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Acheteur Vérifié

Published on 01/10/2020 à 13h21 following a purchase from 23/09/2020

Very fast delivery and impeccable packaging!

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Acheteur Vérifié

Published on 01/10/2020 à 11h16 following a purchase from 19/09/2020

Very good pipe! Delivered on time without any problem.

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Acheteur Vérifié

Published on 01/10/2020 à 11h10 following a purchase from 23/09/2020

Very good products. Fast and careful shipping. Really great.

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Acheteur Vérifié

Published on 30/09/2020 à 20h13 following a purchase from 15/09/2020

Refined

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Acheteur Vérifié

Published on 30/09/2020 à 19h22 following a purchase from 23/09/2020

Just perfect. Serious and prompt, I recommend without worries.

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Acheteur Vérifié

Published on 30/09/2020 à 17h32 following a purchase from 22/09/2020

I have been a customer for over fifteen years: punctual and fast service, quality products...

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Acheteur Vérifié

Published on 30/09/2020 à 15h05 following a purchase from 21/09/2020

well-documented and readable site. attentive staff. I was able to cancel and restart my order due to an error on my part without any problem. fast and timely delivery

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Acheteur Vérifié

Published on 30/09/2020 à 08h40 following a purchase from 19/09/2020

pleasant site with many very interesting tutorials, fast delivery.

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Acheteur Vérifié

Published on 29/09/2020 à 18h33 following a purchase from 11/09/2020

great

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Acheteur Vérifié

Published on 29/09/2020 à 17h31 following a purchase from 21/09/2020

Fast, with choice: very serious

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Acheteur Vérifié

Published on 29/09/2020 à 15h18 following a purchase from 21/09/2020

Very clear and impeccable and fast delivery... and especially not the slightest bump or shock on the beautiful filter box... it is much nicer than the cardboard box... I recommend...

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Acheteur Vérifié

Published on 29/09/2020 à 12h15 following a purchase from 21/09/2020

Fast, efficient, quality is there

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Acheteur Vérifié

Published on 29/09/2020 à 07h46 following a purchase from 12/09/2020

Good site easy to use and delivery times respected

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Acheteur Vérifié

Published on 29/09/2020 à 01h48 following a purchase from 17/09/2020

Delivery compliant and fast, very fast considering my place of residence (deep countryside. Lol)
Nothing to say. The best
Can't wait to order again

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Acheteur Vérifié

Published on 28/09/2020 à 20h26 following a purchase from 19/09/2020

Very good, impeccable service, careful and attentive. I recommend

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Acheteur Vérifié

Published on 28/09/2020 à 18h44 following a purchase from 19/09/2020

Pretty pipe (in accordance with the description and photos on the site), well packaged, deadlines respected: a serious site to warmly recommend to all friends of the pipe!!!

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Acheteur Vérifié

Published on 28/09/2020 à 13h56 following a purchase from 18/09/2020

Always very satisfied, my order arrived earlier than expected, thank you!

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Acheteur Vérifié

Published on 28/09/2020 à 09h16 following a purchase from 11/09/2020

GREAT CHOICE OF PIPES, details of the characteristics of each pipe, fast delivery, delighted with this site, I recommend this choice.

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Acheteur Vérifié

Published on 27/09/2020 à 19h03 following a purchase from 17/09/2020

Very nice article, expensive certainly and delivered very quickly.

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Acheteur Vérifié

Published on 27/09/2020 à 10h20 following a purchase from 18/08/2020

Pleasant site, full of advice and regularly updated.

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Acheteur Vérifié

Published on 27/09/2020 à 10h16 following a purchase from 07/09/2020

Easy navigation, site regularly updated.

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Acheteur Vérifié

Published on 26/09/2020 à 18h25 following a purchase from 12/09/2020

The online store is stylish and the navigation is pleasant. The order was quick and there were no issues with the delivery. As far as I'm concerned, the pipe I ordered is beautifully crafted and very pleasant in the mouth (straight pipe in briar + sea foam) and now I know where to order the next one!

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Acheteur Vérifié

Published on 25/09/2020 à 21h09 following a purchase from 10/09/2020

Very well-made site, order delivered quickly.

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Acheteur Vérifié

Published on 25/09/2020 à 19h55 following a purchase from 12/09/2020

Super service :)

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Acheteur Vérifié

Published on 25/09/2020 à 19h54 following a purchase from 14/09/2020

Impeccable :)

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Acheteur Vérifié

Published on 25/09/2020 à 19h25 following a purchase from 16/09/2020

Nothing to complain about. Package arrived normally. Very nice wooden boxes for the cleaning kit and the little extra gift. THANK YOU

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Acheteur Vérifié

Published on 25/09/2020 à 18h51 following a purchase from 08/09/2020

Fast delivery. Very convenient site

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Acheteur Vérifié

Published on 25/09/2020 à 10h35 following a purchase from 16/09/2020

Beautiful quality, very pleasant to smoke. I recommend it.

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Acheteur Vérifié

Published on 25/09/2020 à 09h56 following a purchase from 17/09/2020

excellent service ultra fast and very good quality

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Acheteur Vérifié

Published on 24/09/2020 à 17h08 following a purchase from 16/09/2020

Very good very competent
Lots of choice

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Acheteur Vérifié

Published on 24/09/2020 à 14h28 following a purchase from 17/09/2020

The shipment of the pipe was very fast and it was really well packaged.

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Acheteur Vérifié

Published on 23/09/2020 à 17h14 following a purchase from 08/09/2020

Totally satisfied with my order.

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Acheteur Vérifié

Published on 23/09/2020 à 15h23 following a purchase from 16/09/2020

no remarks - delivery processed quickly and good quality product. I gave a pipe for my father's 94th birthday who has only smoked a pipe since the age of 15.

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Acheteur Vérifié

Published on 23/09/2020 à 15h11 following a purchase from 16/09/2020

Fast delivery and in accordance with my order

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Acheteur Vérifié

Published on 22/09/2020 à 19h57 following a purchase from 14/09/2020

Choice, price and speed! Let's buy Made in France!

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Acheteur Vérifié

Published on 22/09/2020 à 18h10 following a purchase from 07/09/2020

Nothing to complain about

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Acheteur Vérifié

Published on 22/09/2020 à 17h48 following a purchase from 07/09/2020

Following a delivery problem with Colissimo international, no responsiveness. I had to do the research work myself... and delivery (!). After a week and a reminder from me, the seller's only response: the Post says it is delivered. Indeed, since I took care of it myself! (Additional cost: 60€.). If the seller had bothered to take care of it in time, he would have noticed that this 'delivery' was a complete mess - tracking to support. In short, seller's responsibility not assumed: it is up to the seller to turn against the Post to get compensated, not the customer to bear costs when he is the only one not responsible at all. Morality: do not try to fix things, let the situation fester for weeks if necessary and demand a refund.

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Response from La Pipe Rit Published on 23/09/2020

Hello and thank you for your feedback regarding the delivery of your last order to Italy. Your order (placed on 07/09 on the site www.pipe.fr) was shipped from our premises the next day, that is to say on 08/09. Naturally, since your package was handed over to the Post, we then depend on the various international carriers for its delivery. Following your email dated 15/09, our team closely followed your file so that your package would be delivered as quickly as possible. We then indeed informed you as soon as the package was about to reach you. However, you are right, we apologize for this longer delivery time than usual and will not fail to inform the concerned carrier. Moreover, we take care to offer you the shipping costs for your next order (without minimum purchase and without expiration date).

Acheteur Vérifié

Published on 22/09/2020 à 11h40 following a purchase from 06/09/2020

Clear and complete information, ergonomic site, fast delivery

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