Customer reviews of La Pipe Rit

4,9 /5

Based on 16 871 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 1 and 5 stars

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Claude R.

Published on 08/05/2025 à 08h52 following a purchase from 29/04/2025

Good reception on the phone, very good follow-up.

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Teddy G.

Published on 07/05/2025 à 18h03 following a purchase from 19/04/2025

Easy to use site, new products arrive regularly and the items are very interesting if you have a few minutes to kill.

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Marianne V.

Published on 07/05/2025 à 11h28 following a purchase from 12/04/2025

Very beautiful pipe, very nice quality and well packaged thank you

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Arnaud L.

Published on 07/05/2025 à 10h41 following a purchase from 25/04/2025

Site offering various products to find what you are looking for.
Moderate shipping fees.

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Véronique-Odile M.

Published on 06/05/2025 à 13h45 following a purchase from 18/04/2025

Very well-designed site.

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Alain O.

Published on 06/05/2025 à 10h37 following a purchase from 28/04/2025

Very nice well packaged

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Andrew P.

Published on 05/05/2025 à 07h59 following a purchase from 12/04/2025

Good selection, prices, and service

Nick B.

Published on 05/05/2025 à 07h49 following a purchase from 11/04/2025

Good service, Goods arrive well packages and in good condition.

DANIEL T.

Published on 04/05/2025 à 17h31 following a purchase from 10/04/2025

Please don't change anything...

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Dominique B.

Published on 04/05/2025 à 10h10 following a purchase from 22/04/2025

Hello to the team
Very good thank you

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Jacques C.

Published on 02/05/2025 à 16h57 following a purchase from 15/04/2025

As a collector, I am completely disappointed with the product.
Moreover, no protective case.
69.50€ for this thing is a scam.
Very bad publicity will be made.
I do not recommend.

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Response from La Pipe Rit Published on 04/05/2025

Hello, thank you for taking the time to write to us and leave your feedback. We are sorry to learn that your first order on our online store www.pipe.fr did not meet your expectations. Since the opening of our store in 1996, customer satisfaction has always been our number one priority. The Saint-Claude pipe you chose is a handcrafted product designed according to the rules of the art by master pipemakers. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us. We can then proceed with an exchange or a refund according to your preference. Do not hesitate to contact our team (whether by email or phone), we will provide you with all the additional details you may need and guide you in your future choices to find the pipe that will suit you perfectly.

Florence H.

Published on 02/05/2025 à 12h50 following a purchase from 20/04/2025

Easy navigation, great service

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Tomislav N.

Published on 02/05/2025 à 01h27 following a purchase from 11/04/2025

I'm very pleased with your service.

Frédéric R.

Published on 01/05/2025 à 15h46 following a purchase from 20/04/2025

Even if I am not in a hurry, I am always pleased with the speed of delivery

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Yves B.

Published on 01/05/2025 à 10h20 following a purchase from 07/04/2025

Very good

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Jean-Pierre F.

Published on 30/04/2025 à 09h46 following a purchase from 22/04/2025

very satisfied

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Eric B.

Published on 29/04/2025 à 17h10 following a purchase from 20/04/2025

Very responsive assistance listening to the customer!

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DANIEL T.

Published on 29/04/2025 à 14h23 following a purchase from 21/04/2025

Very good deadlines

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Xavier M.

Published on 29/04/2025 à 09h44 following a purchase from 21/04/2025

Safe and fast

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Michel L.

Published on 29/04/2025 à 07h47 following a purchase from 16/04/2025

Nice jokes, fast delivery as always.

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Claire N.

Published on 29/04/2025 à 07h01 following a purchase from 23/03/2025

Instinctive to find what you are looking for. Also, the tutorials and blog are great for understanding the world of pipes

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Erin D.

Published on 28/04/2025 à 17h35 following a purchase from 04/04/2025

La livraison a été efficace. La pipe à fumer vaut l'argent que j'ai dépensé jusqu'à présent. J'espère continuer à l'utiliser pendant longtemps.
Nous vous remercions.

Ralph O.

Published on 26/04/2025 à 17h25 following a purchase from 15/04/2025

fast shipping with no problems. careful packaging.

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mounir D.

Published on 26/04/2025 à 10h51 following a purchase from 02/04/2025

Always on top!

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Stefan B.

Published on 25/04/2025 à 19h28 following a purchase from 24/03/2025

Very friendly correspondence by e-mail. Product was shipped safely and quickly. Great dealer. All stars.

Philippe P.

Published on 25/04/2025 à 16h25 following a purchase from 17/04/2025

Good

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Frédéric G.

Published on 24/04/2025 à 15h41 following a purchase from 14/04/2025

Perfect as always. If all merchant sites could operate like this one.

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stephane V.

Published on 24/04/2025 à 14h36 following a purchase from 13/04/2025

highfive

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Jean G.

Published on 24/04/2025 à 11h31 following a purchase from 14/04/2025

Perfect.

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Florent M.

Published on 24/04/2025 à 11h21 following a purchase from 29/03/2025

Nothing to report, thank you

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Yves-Henri M.

Published on 24/04/2025 à 11h17 following a purchase from 15/04/2025

perfect

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Franck Y.

Published on 23/04/2025 à 13h58 following a purchase from 15/04/2025

Very good product
Fast delivery

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Emilien D.

Published on 23/04/2025 à 11h48 following a purchase from 11/04/2025

Very well-designed site offering all the advice that a pipe smoker may need.

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Jean Luc L.

Published on 23/04/2025 à 10h20 following a purchase from 15/04/2025

Fast and serious, professional.

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Norbert P.

Published on 22/04/2025 à 12h52 following a purchase from 14/04/2025

I have been smoking a pipe for 35 years, always very satisfied with the pipes I get from you.

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JACQUES M.

Published on 21/04/2025 à 10h17 following a purchase from 12/04/2025

Very satisfied

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Eric S.

Published on 20/04/2025 à 18h37 following a purchase from 25/03/2025

Fair and fast delivery

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valtteri P.

Published on 20/04/2025 à 17h50 following a purchase from 26/03/2025

lots of different pipes to choce from

Georges C.

Published on 19/04/2025 à 15h44 following a purchase from 09/04/2025

For me this pipe is heavy, a smell in the bowl, despite the tobaccos I smoke (Samuel Gawith, Chacom No. 5) but I am waiting....... I was misled by the photo..t ,

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Gregory S.

Published on 19/04/2025 à 13h55 following a purchase from 04/04/2025

Very good.

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