The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
The wooden tip of the pipe broke at the point where the plastic tube is inserted. A piece came off. After 3 weeks of low usage (1 pack for 12 days) Customer service informs me, based on the photo, that this is not a defect. Clearly the pipe is FRAGILE then. I did not have this problem with a pipe that costs about 9 euros currently. (20 francs at the time). Not classy then.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your opinion about this small pipe from Saint-Claude. As indicated during our exchanges by email, you must absolutely wait for your pipes to be completely cold before disassembling them. Moreover, we recommend that you always turn the tube on itself, in the same direction, as if it were screwed onto the wooden stem. We also confirm that we can repair your pipe but that, according to your photo, it will not be covered by the warranty as it is not a defect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
ok for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2019
Clear and simple site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2019
Clarity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Clear and well-organized site. The delivery was fast and without unpleasant surprises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Pleasant site, attentive people who inform and advise always to provide solutions and opinions allowing to acquire the necessary material to maintain my pipe purchased on this same site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2019
Product compliant and deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Fast, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2019
Already my second order. Pipe well protected, fast site, I received my orders in 2 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2019
Magnificent object
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Thank you, great service, the order went well. The site is very well designed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Very good service and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Fast service and good tracking of the shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Fast and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Nothing to report, everything was as expected, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Very happy with the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Meets expectations, fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Very good site, products conform to the catalog.
Nice little gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Superb pipe of superior quality
The briar is perfect
I have been smoking a pipe for 40 years, in comparison this is a pipe quality equivalent to sea foam pipes with amber mouthpieces that are no longer found in stores
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Nothing to report, all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Delivery within 48 hours. I had requested gift wrapping. Well received, packaged. Recommended very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Fast and complete delivery...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Top! Lots of info & beautiful products..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Kudos to your brand. As for Mr. Pierre Morel's pipe, it's a delight. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
very good and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Clear site, order compliant. To summarize, top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Very good site with a wide range of varied products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Second order on the site, fast shipping, pipe well protected, efficient tracking, nothing to complain about, product apparently compliant with the order. I can't say more, I haven't started the breaking in.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Everything was respected, deadline, and packaging of the pipe ashtray in elm burl, the only downside, I think I had checked the gift box, and I did not receive gift wrapping... well, it's just a detail.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2019
Responsive, fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Vauen pipe that after 48 hours had the varnish bubbling... Contact with the seller who redid it for me, showing that it's important to choose a serious and especially competent site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
easy
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2019
Very similar except that I asked via messenger if they were disposable filters, I was told no but upon receiving it, it was, but no worries, very good anyway
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2019
Very good site, thank you for my first pipe, I find it very beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2019
Loyal customer, because the site is pleasant, very fast delivery and careful packaging. Quality and price are on point. I definitely recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2019
Courteous exchanges, efficiency in orders, delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
Very good, nothing to report!!
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