Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 878 published reviews
5 15,1k 89% 4 1 364 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Nothing to complain about, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Great value for money, very nice product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Efficient and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
impeccable description and compliant reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Clear site with plenty of helpful advice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/06/2021
Nice pipe but it is significantly smaller than advertised on the site.
In fact, what we received does not conform to the order.
Too bad.
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Response from La Pipe Rit
Hello and thank you for sending us your comments following your order on our online store. The Saint-Claude pipe you selected is a model handcrafted. Therefore, as indicated on the website, each creation is unique and it is quite possible to see differences in terms of dimensions. Of course, if this new pipe does not perfectly meet your expectations and you have not yet smoked it, it is entirely possible to return it to us for an exchange or a refund. If either of these two solutions works for you, we invite you to contact our team directly by email ([email protected]).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Very professional
Very fast
Very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Everything went very well. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Wide choice, fast and impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Fast delivery well packaged, very good customer service who ordered a pipe specifically for my order. Very comprehensive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
The website is clear and smooth, the products are good and varied, the delivery is fast... I like it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
As always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
I recommend this site, all my orders arrived on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Very intuitive site with a wide choice of pipes. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Very nice pipe, well finished!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
first order, purchase in line with our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
The item matches the description. The shipping went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Product conforms. Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2021
Unhappy because during my second to last purchase I reported that my husband had broken his pipe and it turned out there was a defect in the pipe. I had to buy another one and no gesture from your side.
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Response from La Pipe Rit
Hello and thank you for taking the time to share your feedback through the Avis-Vérifiés platform. We are sorry to hear that the pipe belonging to your husband broke. In order to fully understand the issue encountered, our team will need more information. Therefore, we are contacting you immediately by email. We invite you to read this message and to continue the exchange directly with our specialist in charge of your case.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Very easy to connect to the site and prepare the order which was delivered within the expected time with well-adapted packaging. In short, nothing to complain about, objectively I don't see what improvement suggestions I could give you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Very complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Don't change anything, it's very good as it is. Maintaining is also progressing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
As a beginner, I found quite a bit of interesting information on this site and also the necessary items for maintaining my pipes! Thank you for the speed of delivery.
Clean package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Perfect item and sent within a short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Order received 48 hours after ordering. Fast, careful, protective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Intuitive, well-informed, fast order processing: top!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
As usual, super service. Proof of this is my loyalty.
Thank you. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Well stocked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
very satisfied with the content of the site and the receipt of the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Peterson Sherlock Holmes pipe with a silver ring mounted upside down.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
Very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Speed, efficiency, quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Perfect service and products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
The pipe seems very fragile and I have difficulties changing the filter
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