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A
Rating: 5 out of 5
A fast delivery, a correct customer service, quality products.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 965 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy access, easy ordering, very fast delivery
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A
Rating: 5 out of 5
speed and efficiency in execution.
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A
Rating: 2 out of 5
Shipping, packaging, speed ... perfect; however, unfortunately, the item received does not match the description made; after all, it is indeed to buy the item described on the site that one places an order, the service being necessary for the conclusion of the purchase.
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A
Rating: 5 out of 5
very good site
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A
Rating: 5 out of 5
EXCELLENT!
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A
Rating: 3 out of 5
Different model between my order of 07/09/2017 and 03/07/2018. Pipe slightly longer and wider and thicker mouthpiece, a bit disappointed.
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A
Rating: 5 out of 5
Very good, good ergonomics, complete
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very responsive site
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A
Rating: 4 out of 5
Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them.
Otherwise, attentive, fast, and careful service
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Otherwise, attentive, fast, and careful service
A
Rating: 5 out of 5
Very serious and responsive shop. Very good follow-up.
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A
Rating: 5 out of 5
For Switzerland, please indicate customs taxes
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A
Rating: 5 out of 5
very good site ;-)
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A
Rating: 5 out of 5
simple
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A
Rating: 5 out of 5
Beautiful site
Very good service
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Very good service
A
Rating: 5 out of 5
VERY SERIOUS SITE
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A
Rating: 5 out of 5
fast and efficient
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A
Rating: 5 out of 5
Well-complete and well-informed site, fast and careful service.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
very beautiful product
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A
Rating: 5 out of 5
Fast and with good follow-up, but a small downside for delivery in Belgium as postal service is not always top-notch
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A
Rating: 5 out of 5
very serious
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt.
Best regards. W. Staehli
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Best regards. W. Staehli
A
Rating: 4 out of 5
The site is well designed and pleasant to use
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A
Rating: 5 out of 5
User-friendly website; fast service; recommended shipping with tracking; package carefully wrapped and well protected. Thank you!
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A
Rating: 5 out of 5
As I am the only smoker in my circle, I hardly risk talking about it
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A
Rating: 4 out of 5
Excellent service, except for the current review system which is annoying to use :-)
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A
Rating: 5 out of 5
Very fast, I received my package in two days, it's a great surprise for my husband
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A
Rating: 5 out of 5
Perfect for the site and in-store: Saint Claude is 150 km from my home, so I check the site for pre-selection and then go to the store to see and touch the products, which seems essential to me. Huge choice, quality, informed advice, and attractive prices, it's the best, and online delivery is ultra-fast with very careful packaging, highly recommendable from all points of view. Thank you to the whole team for their professionalism.
Oh yes, cherry on the cake, the new look store is very beautiful
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Oh yes, cherry on the cake, the new look store is very beautiful
A
Rating: 5 out of 5
Well-made site, easy to understand, simple to use.
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A
Rating: 5 out of 5
Beautiful products and good advice on a pleasant site to browse
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A
Rating: 5 out of 5
Order received quickly and very well packaged
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
perfect
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A
Rating: 5 out of 5
Serious and fast
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A
Rating: 5 out of 5
Item is just as described, new in the box and in perfect condition
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A
Rating: 5 out of 5
very well made site
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