Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 874 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2023
Delivery well received and product compliant, as always!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2023
Delivery time too long when paying by mandate. But very satisfied with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Services okay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2023
The product received did not meet my expectations. I returned it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Site, product and delivery perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Hello. The presentation and navigation on your site are perfect. The same goes for deadlines and order execution. I can't say the same about the 'Senior pipe-reamer' purchased recently. At the risk of sounding foolish, I absolutely did not understand how to use it. Please provide me with instructions on how to use it. Otherwise, I will return this item, even disassembled. As Confucius said, 'He who asks a question is a fool for a minute; he who does not ask is a fool for life.'
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Response from La Pipe Rit
Hello and thank you for your feedback regarding your last purchase on our online store. To better understand how the pipe-reamer you just acquired works, we have actually created a video tutorial that explains step by step how to use it. You can watch this video on our YouTube channel, directly at this address: https://bit.ly/pipereamer. Also, feel free to contact our team by email or phone if you need further clarification.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
Perfect !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Professional site, perfect for the smoker.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
practical speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
I live in Tahiti. So the order arrived at my mother-in-law's house and my wife, who was on vacation in France, brought it back to me. My wife was satisfied with the delivery. I am satisfied with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Excellent site very well stocked, the blog is excellent advice and orders are sent quickly. I didn't expect that for such an 'aging' product as the pipe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
As usual, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Fast delivery, careful packaging, and a clear and intuitive website!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very serious and sent with care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast distribution
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Everything is perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Very well in accordance with the order
Very nice pipe, too bad the engraving is a bit messed up!
Fast delivery despite the weight of August 15
Thank you
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Response from La Pipe Rit
Hello and thank you for taking the time to give us your feedback following your online order. We will pass your comments to the Chacom workshop so that this point can be improved in future pipe productions. Also, we take this opportunity to wish you pleasant tastings with this new pipe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Fast and efficient, what more could you ask for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Impeccable as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
I appreciated the speed of processing my order and the delivery times. Moreover, during my phone call for reservation (I do not deal online), my interlocutor was very professional and very pleasant. Although I have not yet tested the 3 pipes purchased, those put into operation give me great pleasure. I can only recommend, if necessary, your establishment. Long live St Claude and its pipes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Fast delivery. Service and quality of products perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
Pipe of excellent quality, arrived in very good packaging. Thank you very much for your work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
No problem, fast delivery. Perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2023
Clarity of the site with a wide choice of products, easy ordering, delivery within the deadlines. The only downside is the prices. It's better to wait for promotions to order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Received as usual on time and well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2023
Good presentation of products. Impeccable shipping logistics. The ordered product is good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Very visually pleasant site and simplified navigation or search. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very good advice and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Well-readable site, quality products, no delivery issues, products conform to the catalog, I recommend your site to pipe smokers, whether confirmed or beginners.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Fast and corresponds to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
very nice pipe but on the site it was given for a bowl of 7.3 cm while the bowl is 6 cm. but it remains an excellent pipe. Thank you CLAIRE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Perfect and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
In line with expectations: materials and deadlines!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
The site is very well presented and very user-friendly!
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