The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Everything is okay for my last order (Dunhill tobacco joke). However, I have some remarks to make about my previous order (walnut tobacco jar D2301). 1. The brief user manual is only in English. 2. Using the jar is not very simple as you have to take the tobacco out of the jar to add demineralized water. Otherwise, the jar is superb.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2022
delivery not secured by colissimo. Other packages in our residence have not been delivered
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. Regarding the delivery of your order, we invite you to contact our team directly by email ([email protected]).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2022
Product delivered neatly and on time. However, the cost remains exorbitant (filters for TSUGE pipe)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
fast delivery, very good quality pipe
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2022
The site is very well designed, however we did not receive a response to the question we asked before ordering. Too bad
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us via the Verified Reviews platform following your online purchase. Unfortunately, your message did not seem to work as we did not receive any request from you by email. Indeed, we respond very quickly to all inquiries, whether by email or via social networks. Of course, if you have a question, our entire team is also available by phone (Monday to Friday) to assist you. Do not hesitate to seek our help during your next orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
Order received on time in careful packaging preserving its contents.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
interesting site with a sufficient choice to find what you are looking for, even if the price range limits the possibilities.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2022
Everything perfect, but I had to pay another 20€ Swiss taxes :(
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may apply upon receipt of the package. On our website, French VAT is always deducted from orders shipped to Switzerland. However, we do not have the ability to act on these potential customs fees as this depends solely on the regulations specific to each country. We remain at your disposal by email or phone to provide you with further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2022
Bravo. super fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Shipping costs a bit high otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Site navigates pretty well. Had some trouble signing in but once that was fixed I off to viewing an amazing selection of pipes.
Response from La Pipe Rit
Dear Sir, thank you very much for taking the time to leave us this message. We wish you a lot of pleasure smoking your new Chacom pipe!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
Practical SITE. Ease of ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
Product as described. Fast delivery. Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2022
pipe quite heavy for my taste
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Item arrived well within a very short time. Good protective packaging. Why such a sharp filter? The part of the pipe adjusted on the extension of the stove presented a real difficulty in disassembly. I remedied this by using very fine steel wool. A pipe smoker since the dawn of time (or almost), I notice even on the 'luxury' pipes a decrease in the quality of materials as well as assembly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
clear site well presented
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2022
Satisfied with the ordered product, I am nonetheless surprised: I had received a promotional code that I entered in my order, but it does not seem to have changed the actual cost of it. Error on my part? Yours?
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Response from La Pipe Rit
Hello and thank you for your very positive feedback regarding the new pipe you recently ordered. We have noted your comment regarding the promotional code. Our team will contact you shortly by email to provide you with more information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Everything was as ordered!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Missing basic stainless steel pipes at 3 or 4 euros
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Nothing special. I'm not giving 5 stars... there's always room for improvement!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Fast, compliant and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
No problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
fast delivery with careful packaging.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2022
they need to put all papers also in english and when people have to send return things a good thing would be a reduction tiocket for next buy with them causse the extra cost make that people feel cheated on a purschage
Response from La Pipe Rit
Dear Sir, thank you very much for taking the time to send us this message. Your comment is very relevant, we will think about it in order to offer the appropriate solutions. Please do not hesitate to contact our team if you need any further information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
the delivery went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Beautiful finish
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
Easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
The Dunhill Cumberland pipe!!! I had taken my double decimeter to avoid surprises regarding the size of the pipe.. What can I say except that it's DUNHILL!! Even a Morel stone does not give me as much pleasure to smoke as a Dunhill!!! It may be a shame for all the others!! But Dunhill is incomparable!!! In any case, that's my opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Nothing to report RECOMMENDED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2022
Everything is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Order conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Pipe well conforming to the description; very good value for money, excellent commercial spirit since, not being able to obtain an ANNI discount, it was granted to me as soon as requested during the order. Finally, fast shipping. Overall satisfaction therefore. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
The pipe heats up a lot compared to the previous one, which burned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
Excellent assortment of pipes. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
Top site, top delivery, top product, very happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Very serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The smoker liked the gifted pipe, overall: design, weight, color, and paper filters. It is with moderate use (I hope!) that it will be interesting to question him again in some time. Value for money, therefore, OK for me, the buyer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The site is very good, the speed of response and delivery. However, a small disappointment regarding the quality of the VAUEN pipe. This is not the fault of the site.
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