Customer reviews of La Pipe Rit

Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. We are sorry that the gift wrapping escaped our attention during the preparation of your package. We have forwarded your feedback to the team in charge of packages to improve our services and ensure this does not happen again. Also, we have just processed the refund for this gift wrapping that was not done. We wish you much pleasure in smoking your new pipe!

Hello and thank you for sharing your feedback following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Our team works hard to ensure you can get the best idea of the item before placing your order. Alongside all this information, you can of course contact us at any time by email or phone. This way, one of our experts can easily provide you with all the details you need for your next order.

Hello and thank you for your comment sent through the Avis-Vérifiés platform. Following our previous phone conversation, we confirm again that this tobacco pouch is indeed a Chacom product. Our store La Pipe Rit is located very close to the Chacom factory in the Jura department. Therefore, our team regularly goes to the heart of the workshops to directly choose the most beautiful creations (pipes and accessories from the Chacom brand). If the tobacco pouch you selected does not perfectly meet your expectations, it is of course possible to return it for an exchange or refund. We invite you to contact our team by email ([email protected]) or phone (03 84 45 68 02) to let us know your intentions.

Hello and thank you for taking the time to give us this feedback following your order on www.pipe.fr. We are delighted to know that your shopping experience was very satisfactory. Also, we are contacting you right away to provide you with more details regarding the pipe filters you chose.

Hello and thank you for taking the time to share your comments following the repair of your pipe in after-sales service. We invite you to contact our team directly by email ([email protected]) if you need more information regarding the assembly of your new hose.

Hello and thank you for taking the time to write to us through the Avis-Vérifiés platform. Our team has received your pipe and has immediately taken the necessary steps to resolve your issue. We also invite you to check your inbox as a Colissimo tracking email has been sent to you to allow you to follow the progress of this new delivery. We wish you much pleasure in smoking this pipe from Saint-Claude.

Hello and thank you very much for taking the time to send us this message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services. Our team will study all this in order to implement the appropriate solutions on the website. We thank you for your recent order placed on our online store www.pipe.fr and we wish you much pleasure in smoking your new pipe from the Eole brand.