Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Clear and efficient in the choice of filters to search for products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Delivery times respected, very good service.
Seb.Breton
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2019
Very fast and efficient.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2019
Lost pipe cleaner in the middle of the packaging.......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Order received quickly, too bad the prices are a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Deadlines are always respected. It's reassuring.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
VERY SATISFIED WITH THE PRODUCTS AND THE SERVICE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
Interesting site well detailed on the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
My 2 pipes were very well packaged.
Small downside for the delivery time, much longer than announced.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Never disappointed by this site. Impeccable service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2019
Fast and efficient... but the quality is not consistent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
Very serious site
Fast delivery
Good quality products at reasonable prices.
I regularly recommend it to those around me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2019
Searching for products is quite easy, even for people who are not knowledgeable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
I enjoy being your customer BUT the post office in my neighborhood 69008 has a very bad attitude and service for me, disabled and 70 years old. My package(s) are not delivered to me, or I have to represent them again! ! ! ! !
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2019
It's a shame that the site does not recognize overseas addresses and therefore no shipping costs accordingly. Especially since Saint Claude in Guadeloupe is prone to confusion.
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Response from La Pipe Rit
Hello Madam, thank you for taking the time to leave us your feedback regarding your shopping experience. It is indeed possible to have your order delivered directly to Guadeloupe (but also anywhere in the overseas territories). Once your address is entered on the website, the shipping costs are automatically recalculated. If you encounter any difficulties during your next order on www.pipe.fr, do not hesitate to contact us, whether by email or directly by phone, so that we can assist you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2018
Très satisfaite
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
smoking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
Simple and pleasant site to browse
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
The pipe is of good quality but rather small. The delivery was quick and on time. The external packaging and individual boxes were
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2019
Very low quality pipe showing several dents and a wax that lasted only a few hours. My complaint to Pipe rit received a courteous but off-topic response, kind of bureaucratic. For me, it's over for this shop.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your opinion about this waxed briar pipe. As indicated in our previous exchanges, we advise against putting water on the wood for cleaning this pipe. Water damages the finish when the briar has a waxed finish. We recommend using a specific wax suitable for pipe maintenance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2019
Average
Products delivered with very low discounts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
The time between the order and receipt was a bit long. Order from 21.12.18 received on 8.01.19. But there were the end-of-year holidays.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
Received on the 27
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Very well done and very clear. Delay a bit long, it wasn't there for Christmas! Too bad!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2018
Bad, late delivery. Invoice amount debited before receipt of the order.
They should make efforts for shipping costs beyond a certain amount.
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Response from La Pipe Rit
Hello Sir, your order (registered on 20/12/2018 afternoon) was shipped the next morning, that is to say on 21/12/2018. Your account was also debited on 21/12/2018, at the time of sending your package. However, you are right, we are currently working on a new loyalty system to thank our most loyal customers and offer them the most affordable rates. These new features will be implemented soon and will be available by the end of the first quarter of 2019.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2018
Satisfied with my purchase and delivery on time. I will gladly come back :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
accessible and fluid
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Large selection, good fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Very good customer relationship, unfortunately a drilling defect at the bottom of the bowl forced an exchange, so an additional €7 return fee to bear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2018
I had requested a gift wrapping that was not done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
This time no problem, everything is ok. However, the previous order did not satisfy me, the pipe got damaged within 3 months, too bad
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