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Rating: 4 out of 5
Nothing to say as usual
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
the pipe itself is perfect but the package arrived damaged and the gift wrap unusable. Had to redo a gift wrap but the label from your store could not be recovered. Too bad. But it's the fault of 'chronopost'!!
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Rating: 4 out of 5
Fast reception and good product
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Rating: 4 out of 5
Well presented and it is very easy to make a choice
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Rating: 4 out of 5
A small oversight on my second order. I reported it by email and received the missing item a few days later. Good job!
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Rating: 4 out of 5
Varied choice and fast delivery
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Rating: 3 out of 5
Good, but not enough foreign brands represented, and not enough choice in French brands: paradox, a Danish site offers much more choice for the CHACOM brand!
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Response from La Pipe Rit
Hello Sir, we try to offer a wide range of Chacom pipes on www.pipe.fr. However, if you do not find a particular model on the site, we can order it and obtain it in less than 24 hours. Do not hesitate to contact us by email or directly by phone.
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Rating: 4 out of 5
quality pipe maintenance product
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Rating: 4 out of 5
very good..
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Rating: 4 out of 5
Order received quickly and in good condition
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Rating: 4 out of 5
good fast delivery
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Rating: 4 out of 5
Very good site.
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Rating: 4 out of 5
Thank you for the speed but I had indicated a delivery address different from that of the check, fortunately I passed by my home otherwise I would have had to wait until the end of the holidays to retrieve my pipe!!! Regards
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Rating: 4 out of 5
Site putting too much emphasis on very expensive pipes
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Rating: 4 out of 5
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Rating: 2 out of 5
Shipping, packaging, speed ... perfect; however, unfortunately, the item received does not match the description made; after all, it is indeed to buy the item described on the site that one places an order, the service being necessary for the conclusion of the purchase.
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Rating: 3 out of 5
Different model between my order of 07/09/2017 and 03/07/2018. Pipe slightly longer and wider and thicker mouthpiece, a bit disappointed.
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Rating: 4 out of 5
Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them.
Otherwise, attentive, fast, and careful service
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Otherwise, attentive, fast, and careful service
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Rating: 4 out of 5
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Rating: 4 out of 5
I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt.
Best regards. W. Staehli
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Best regards. W. Staehli
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Rating: 4 out of 5
The site is well designed and pleasant to use
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Rating: 4 out of 5
Excellent service, except for the current review system which is annoying to use :-)
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Rating: 4 out of 5
perfect
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Rating: 4 out of 5
A huge selection and reasonable prices
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Rating: 4 out of 5
Fast delivery and in accordance with the order
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Rating: 4 out of 5
smoking
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Rating: 4 out of 5
Well-made site, serious and efficient. Perfect delivery.
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Rating: 4 out of 5
service and quality of products, too bad that a higher quality one causes a price increase, but excellence comes at a cost
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Rating: 4 out of 5
It's my favorite supplier.
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Rating: 4 out of 5
Fast and well-packaged delivery
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Rating: 4 out of 5
NO COMMENT
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Rating: 4 out of 5
Very good site. The only downside is that we cannot find the spare parts that need to be ordered by mail (balls for pipe supports for example)
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Rating: 4 out of 5
Excellent site, EXCEPT for one point: my favorite brand, and the best brand, BUTZ-CHOQUIN is underrepresented: not enough BUTZ-CHOQUIN offered!
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Rating: 3 out of 5
Good
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Rating: 4 out of 5
a bit unfortunate that you don't ask if we have any problems
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Rating: 4 out of 5
Product conforms to the order, fast and careful delivery.
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Rating: 4 out of 5
lacking technical features
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
I have been using this site for several years and I have never been disappointed, noticing successive improvements over time.
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Rating: 3 out of 5
good
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