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Rating: 4 out of 5
Very serious and reliable. Correct prices.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Unfortunately, I didn't get a good series, a small defect but the service is attentive and responsive, waiting for the part
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Rating: 4 out of 5
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Rating: 4 out of 5
This site is clear and easy to use
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Rating: 4 out of 5
Shipping within deadlines, serious site.
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Rating: 4 out of 5
Very happy to have received my order, but it's for my husband's birthday so the nice gift package is not opened yet. Thank you.
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Rating: 4 out of 5
Correct.
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Rating: 4 out of 5
It is elegant and meets the wishes of the recipient with its fairly wide bowl.
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Rating: 4 out of 5
no opinion
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Rating: 4 out of 5
A lot of choices
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Rating: 4 out of 5
The pipes presented are very well detailed in their characteristics so that one can get a precise idea.
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Rating: 4 out of 5
Very good but shipping costs are too high.
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Rating: 4 out of 5
Site of knowledgeable experts
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Rating: 4 out of 5
Nothing to report, order arrived on time.
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Rating: 4 out of 5
Practical and quick order processing.
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Rating: 4 out of 5
Good shop with a well organized navigation.
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Rating: 4 out of 5
Very efficient. It is just a pity that the classic pipe from the 2017 catalog: PC 3 is no longer available. I hope it will be remade because its straight line for the bowl is remarkable.
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Rating: 3 out of 5
shipping delay respected
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Rating: 4 out of 5
Well made, clear and reliable
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Rating: 4 out of 5
Fast delivery, good quality products....
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Rating: 4 out of 5
clear and detailed site ...
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Rating: 4 out of 5
Order honored quickly
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Rating: 4 out of 5
Good, ........but the customs fees were a bad surprise!!!
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Response from La Pipe Rit
Hello,
thank you for your message.
French VAT is always deducted from orders shipped to Switzerland, unfortunately we have no influence over customs fees or local taxes, this depends solely on the legislation of the recipient's country.
Thank you for your understanding.
Best regards, the pipe.fr team
thank you for your message.
French VAT is always deducted from orders shipped to Switzerland, unfortunately we have no influence over customs fees or local taxes, this depends solely on the legislation of the recipient's country.
Thank you for your understanding.
Best regards, the pipe.fr team
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Rating: 4 out of 5
good
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Rating: 4 out of 5
I referred your site to a compatriot who also bought from you ....
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Rating: 4 out of 5
Pleasant site with useful information.
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Rating: 4 out of 5
Very efficient.
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Rating: 4 out of 5
Very good product, fast delivery. Thank you
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Rating: 3 out of 5
Very good reception and good follow-up of the order. However, I did not receive the product I ordered, namely a Dunhill tobacco pouch. I received a The White Spot tobacco pouch??
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Response from La Pipe Rit
Hello, Thank you for your message. The Pipe and pipe accessories division of Dunhill has left the Dunhill group to become an independent entity, this happened quite abruptly in November 2017 and surprised many Dunhill retailers and customers. The items that were branded Dunhill are now marketed under the name 'Alfred Dunhill's The White Spot' which is shortened to 'The White Spot'. Despite the name change, the manufacturing standards and the quality of the materials remain the same. Naturally, if you do not wish to keep the tobacco pouch, we will refund you in full. A return slip was sent to you by email on 13/12. We remain at your disposal if you would like more information. Best regards, The pipe.fr team
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Rating: 4 out of 5
Nothing to complain about. Just the reception was a bit long, but it coincided with the first snowy episodes. No, I am satisfied. :)
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Rating: 4 out of 5
good
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Rating: 4 out of 5
A lot of choices.
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Rating: 4 out of 5
better than last time when the pipe deteriorated after 3 months
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Rating: 3 out of 5
Interesting site. But disappointed by this pipe of the month because the bowl is too small, the pipe lasts 17 minutes, which is very short. I will not buy from this site again...
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Response from La Pipe Rit
Hello, thank you for taking the time to share your opinion with us. The dimensions of the bowl of each pipe are indicated in the description. The pipe of the month of November has a bowl of 16mm by 39mm, which corresponds to a medium-sized bowl. Many parameters come into play regarding the smoking duration, the quantity and humidity of the tobacco, the draw of the pipe, the smoker's draw, the presence or absence of a filter at the time of smoking. Therefore, it is impossible to indicate an 'estimated duration' of smoking. Best regards. The team at pipe.fr
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Rating: 4 out of 5
very good after-sales service, average product quality
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Rating: 4 out of 5
Very well organized
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Rating: 4 out of 5
Good, no problems to report
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Rating: 4 out of 5
Very good. But when you buy a pipe for nearly 400€, you expect a little extra in the package, even just a dozen pipe cleaners for example...
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Rating: 4 out of 5
Very good site
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Rating: 4 out of 5
Without. Anomaly
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