Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
Very responsive, very good product, pure happiness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Well-designed and detailed website. Fast delivery, package arrived without damage. Customer service also responds quickly. Good job guys. Keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
perfect shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
I have been ordering from pipe.fr for 5 years, never disappointed. I contacted customer service only once because a pipe had a draw issue. No problem replacing the item. 100% satisfaction guaranteed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Order compliant, fast shipping, very good administrative follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
very serious company rooted in local traditions; two reasons that influenced my choice, and I am not disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2022
The site is very well designed, however we did not receive a response to the question we asked before ordering. Too bad
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us via the Verified Reviews platform following your online purchase. Unfortunately, your message did not seem to work as we did not receive any request from you by email. Indeed, we respond very quickly to all inquiries, whether by email or via social networks. Of course, if you have a question, our entire team is also available by phone (Monday to Friday) to assist you. Do not hesitate to seek our help during your next orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
Always satisfied with my pipes See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Great choice and available products. Fast shipping in perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2022
Hello, very satisfied with the delivery. Very well packaged which shows the seriousness of the company even for small orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
I am completely satisfied. Service was excellent, delivery was prompt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Delivery as promised and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Second order placed at La Pipe Rit delivered in just 2 days with quality content thanks to the site's descriptions and recommendations.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2022
Everything perfect, but I had to pay another 20€ Swiss taxes :(
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may apply upon receipt of the package. On our website, French VAT is always deducted from orders shipped to Switzerland. However, we do not have the ability to act on these potential customs fees as this depends solely on the regulations specific to each country. We remain at your disposal by email or phone to provide you with further information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Pretty, practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Perfect, as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Beautiful pipe very pleasant. Good operation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Very well-made site with a very large selection of high-quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
Very clear site and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
smooth navigation on the site and delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
COMPLIANT; FAST.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
very good fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Commande et livraison très facile et rapide.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2022
Product exactly meets my expectations according to the catalog
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2022
Products I was waiting for, arrived within the given deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
great bent bulldog
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2022
Perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Received the package four days early (including the weekend), fast and efficient. Thank you very much for this first experience and undoubtedly not the last. Philippe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
package arrived as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
Ok no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
easy order and fast delivery, impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Top service,
Packed with care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
fast and secure shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Perfect, on time, impeccable packaging, fully meets my expectations, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
Reactive and fast site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2022
Very fast delivery. I recommend
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