Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very happy with my order: speed of processing and delivery. Product conforms to the photo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Both parcels were sent in record time and corresponded exactly to the chosen item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
As always, everything is perfect! Fast delivery, carefully packaged parcel. Superb finish. I have put quite a few accessories in the drawer. Simply, my long pipe cleaners couldn't fit in.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Order well received and within good deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
First order for a Christmas gift, fast delivery within the announced deadlines. Very nice item that should please. I am satisfied with my first order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Always satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Fast order and delivery, in a word efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
A loyal customer of the site, always satisfied with the choice of products offered, the quality of shipping, and the delivery time. I once contacted customer service and the response was more than satisfactory, highlighting the professionalism, availability, and friendliness of my contacts. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
First time buying from the Pipe Rit website and I have only good things to say: easy navigation, fairly detailed description with photos of the pipes for sale. Perhaps a bit more explanation on their characteristics and differences would help in choosing when it's for a gift. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Order delivered quickly, product completely in line with my expectations.
Thank you to the La Pipe Rit team!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2021
the pipe in the photo was larger than the one received. Hence my great disappointment as a returning customer
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Response from La Pipe Rit
Hello and thank you for your feedback regarding this pipe from the Savinelli brand. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to gauge the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (either by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
everything is fine: the product, the packaging, the delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Satisfied with the content of my shipment, which finally arrived safely..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
order delivered on time, correct packaging. Product corresponding to the description and of very good quality. I recommend, very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast delivery, good quality ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
I only find the shipping price high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Professional site with good advice, I highly recommend calling them for advice as they know how to respond well. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2021
I am always satisfied with the orders placed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Excellent quality of the marketed products.
A team attentive to customers, even for online purchases. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Fast delivery, compliant, with top packaging. I am very happy with my purchase. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast shipping, well packaged, products conforming and of excellent quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
The site is very well done, very useful for customers. Generally, quality products and very fast and careful delivery. I have already purchased several products over the years and I have never been disappointed! Congratulations and thanks for their products and services!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Great products and fast reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Very good choice and good advice, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Hello delivered on time, perfect, I recommend. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
great packaging and fast delivery! thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2021
In my order, I had added gift wrapping (2 euros). Upon receipt, no gift wrapping. Contacting the company, they apologized citing a surge in orders. No refund made.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. We are sorry that the gift wrapping escaped our attention during the preparation of your package. We have forwarded your feedback to the team in charge of packages to improve our services and ensure this does not happen again. Also, we have just processed the refund for this gift wrapping that was not done. We wish you much pleasure in smoking your new pipe!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/11/2021
Quite clear, but a bit more details on the product characteristics would be welcome
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Response from La Pipe Rit
Hello and thank you for sharing your feedback following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Our team works hard to ensure you can get the best idea of the item before placing your order. Alongside all this information, you can of course contact us at any time by email or phone. This way, one of our experts can easily provide you with all the details you need for your next order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2021
A great team, very professional and attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Very nice presentation of the product, nice product too, very reasonable reception date. Very good thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Very visual site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
no problem. very well packaged.
respect for deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast and efficient, well packaged, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very good service and high-quality products
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