Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 878 published reviews
5 15,1k 89% 4 1 364 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Always on top... Products, services, delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Very well packaged, express delivery very fast. Satisfied with my e-reader, to see how it lasts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Perfect, respect for deadlines and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Good product; quick and satisfactory order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Very well done website. Very satisfied with my first purchase. Surprised by the speed of delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Order as expected, a small attention is always included with it. The pipe reamer is very practical. Very satisfying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Wide selection, excellent products, fair prices. Many accessories on the site, complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very fast delivery and high-quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
I am very satisfied with the website, the products, and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
In every respect, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Correct delivery time. Excellent customer service. Important choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Hello, very fast delivery of the order, very well packaged. As a beginner with pipes, this one suits me very well and has perfect beauty and finish. I recommend shopping at La Pipe Rit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Choice of brands and designs. Informative site for beginners. Fast order shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Very fast delivery and quality product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
A significant choice for all budgets and a very serious company. I highly recommend La Pipe Rit. Definitely a must-have in your favorites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
A very beautiful site that makes you want to buy, with a lot of interesting information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very correct and reliable service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
NEUTRAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
As always, fast delivery and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Simple and easy excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Customer service very accessible, attentive and concerned about satisfying its customers. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Quick delivery and the product meets my expectations. Thank you, La Pipe Rit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
impeccable site, serious in orders
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2021
I am a regular customer and pipe smoker for 40 years, until now I was quite satisfied, but regarding my last purchase, an ugly unsanded pipe, and in the photo, they carefully avoided showing the other side of the pipe, it looks damaged... it's a shame and it is absolutely not worth the displayed price...
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Response from La Pipe Rit
Hello, thank you for taking the time to leave us your feedback following your last purchase on our online store. As we specified on the item's description page, this Saint-Claude pipe has been partially sanded by the craftsman. This original finish makes each pipe absolutely unique. Of course, as always, if the pipe you received does not fully meet your expectations and you have not yet used it, you can always return it for an exchange or refund. In this case, we invite you to contact us directly by email to know all the return procedures.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Very satisfied with the ease of ordering and the responsiveness of the site. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Correct product, faithful to the description.
Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Careful delivery and great gift packaging. The site is very attractive and well-stocked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Fast and efficient. Nice product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect speed, packaging, information.;;;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Order received very quickly - I had to call because of a password reception issue with the email address - very pleasant reception, total availability.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/01/2021
Why do we have to deal with customs clearance? I still haven't received my order!
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Response from La Pipe Rit
Hello and thank you for this feedback regarding your recent order on our online store. Your purchase validated on 01/13/2021 was shipped from our premises on the same day. Then, we obviously depend on the delivery services and any customs checks. Even though delivery to Switzerland is generally quite fast, this customs clearance can sometimes lead to longer shipping delays. Also, we will contact you immediately by email to provide you with all the information regarding your parcel in transit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Product as described. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Efficient, fast, and quality material as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good service, a pleasure to order from La Pipe Rit! Great advice and top-notch shipping speed. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
always perfect
with a little gift that I appreciated
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
very satisfied with my order, very well packaged and very fast shipping. I recommend.
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