Customer reviews of La Pipe Rit

4,9 /5

Based on 16 874 published reviews

5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 20/12/2023 à 11h19 following a purchase from 09/12/2023

Very well made site. Very clear explanations. I recommend

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Acheteur Vérifié

Published on 20/12/2023 à 11h02 following a purchase from 11/12/2023

Excellent quality, true to the description. Very fast and careful shipping.

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Acheteur Vérifié

Published on 20/12/2023 à 10h24 following a purchase from 04/12/2023

Speed of delivery
Intuitive site
Perfect

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Acheteur Vérifié

Published on 20/12/2023 à 10h06 following a purchase from 10/12/2023

Compliant

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Acheteur Vérifié

Published on 20/12/2023 à 09h54 following a purchase from 11/12/2023

Product in accordance with the description. Delivery respected.
I recommend

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Acheteur Vérifié

Published on 20/12/2023 à 09h16 following a purchase from 11/12/2023

No problem, very good.

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Acheteur Vérifié

Published on 20/12/2023 à 09h13 following a purchase from 02/12/2023

Package conforms to the order, fast and careful.

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Acheteur Vérifié

Published on 20/12/2023 à 08h35 following a purchase from 11/12/2023

Hello,
Very pleasant site to browse, functional. Then, for my order, the shipping service was excellent in terms of delivery time. The container and the contents of the package were in good condition, in accordance with my request. Total satisfaction in this regard: excellent. Highly recommended.
Suggested improvements: a welcome card with my first order would have been a good approach in terms of hospitality.
Regarding the pipe reamer I bought, it has a design flaw. Indeed, the spring that holds the three prongs is too weak, too loose. Consequently, it often detaches during use. It would be good for the supplier to take this flaw into account to correct it.
I hesitate to return it because I don't know if this tool is guaranteed?
Nevertheless, this does not detract from the quality of service of

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Response from La Pipe Rit Published on 22/12/2023

Pipe rit

Acheteur Vérifié

Published on 20/12/2023 à 08h32 following a purchase from 11/12/2023

Hello and thank you very much for taking the time to send us this long and very encouraging message. The various improvement suggestions mentioned in your comment are very interesting as they could significantly improve our services and products. Following our previous email exchanges, we also confirm that we have forwarded your comments to our supplier so that they can improve the next versions of this smoking accessory. Our entire team wishes you a very happy end of year celebrations.

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Acheteur Vérifié

Published on 20/12/2023 à 08h13 following a purchase from 12/12/2023

Hello and thank you for sharing your feedback following your online order. On our online store www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles and even a 360° view. Our team does everything possible for you to get the best idea of the item before placing an order. In this case, the Butz-Choquin pipe you chose is indeed without a ring. Alongside all this information, you can of course contact us at any time by email or phone. This way, one of our experts can easily provide you with all the details you need for your next order.

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Acheteur Vérifié

Published on 19/12/2023 à 21h08 following a purchase from 09/12/2023

Very satisfied with my order, as usual. Quality pipes, just like the advice and information you can find on the site. Thank you

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Acheteur Vérifié

Published on 19/12/2023 à 18h58 following a purchase from 27/11/2023

I received my order on time; however, the outer package was damaged and the inner box was damaged as well and everything was soaking wet. The pipe that I purchased appears to be okay. I have saved the receipt and shipping information just in case I need to send it back for a refund, but I don't know that I would order from this company again given the state of the package upon arrival.

Response from La Pipe Rit Published on 20/12/2023

Dear Madam, thank you for taking the time to leave us this message through the Avis-Vérifiés platform. Your order placed on November 27th was shipped from our store on November 28th. We also obviously rely on the Postal Services for the delivery of parcels. We are sorry to learn that the Postal Services commissioned to deliver the parcel of your order did not meet your expectations. We indeed regularly ship parcels to the United States of America, and our customers are satisfied. Following our previous mail exchanges, we informed the Postal Services about that inconvenience so that it will not happen again. We are also glad to know that the pipe you ordered was not damaged during its delivery. As indicated in our previous message, you benefit from free shipping fees for your next order on our website. We wish you a pleasant smoking experience with your new french pipe.

Acheteur Vérifié

Published on 19/12/2023 à 18h27 following a purchase from 10/12/2023

Very good, fast and efficient, met all my expectations

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Acheteur Vérifié

Published on 19/12/2023 à 14h07 following a purchase from 08/12/2023

Very good

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Acheteur Vérifié

Published on 19/12/2023 à 13h27 following a purchase from 10/12/2023

Perfect as always

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Acheteur Vérifié

Published on 19/12/2023 à 13h00 following a purchase from 09/12/2023

Package received early. Very well packaged. I can't wait to give it as a gift :) happy end of year celebrations.

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Acheteur Vérifié

Published on 19/12/2023 à 11h42 following a purchase from 05/12/2023

Worry-free delivery, elegant and very functional pipe holder

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Acheteur Vérifié

Published on 19/12/2023 à 11h18 following a purchase from 08/12/2023

Hello, good supplier, good products, no worries.

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Acheteur Vérifié

Published on 19/12/2023 à 10h13 following a purchase from 30/11/2023

Hello, Happy and as described. However, it remains a gift for Christmas so nothing has been tested yet; but I'm not too worried.

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Acheteur Vérifié

Published on 19/12/2023 à 09h53 following a purchase from 01/12/2023

Site still very reliable and very friendly staff.

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Acheteur Vérifié

Published on 19/12/2023 à 08h51 following a purchase from 03/12/2023

Very well presented site, I knew what I was looking for so selection criteria were easy

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Acheteur Vérifié

Published on 19/12/2023 à 08h31 following a purchase from 03/12/2023

This site has a great choice of pipes for women which is quite rare elsewhere

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Acheteur Vérifié

Published on 19/12/2023 à 08h15 following a purchase from 03/12/2023

Thank you for the quick shipping and the multitude of information available on your site, especially for beginner pipe smokers!

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Acheteur Vérifié

Published on 18/12/2023 à 20h25 following a purchase from 24/11/2023

Perfect transaction and fast shipping to the USA.

Acheteur Vérifié

Published on 18/12/2023 à 17h14 following a purchase from 23/11/2023

Perfect navigation, ordering and delivery

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Acheteur Vérifié

Published on 18/12/2023 à 10h09 following a purchase from 07/12/2023

VERY GOOD THANK YOU

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Acheteur Vérifié

Published on 18/12/2023 à 09h57 following a purchase from 14/11/2023

Excellent service, fast delivery, clear information

Acheteur Vérifié

Published on 16/12/2023 à 18h55 following a purchase from 07/12/2023

Very fast shipping, well packaged, beautiful pipe of good quality. I recommend

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Acheteur Vérifié

Published on 16/12/2023 à 11h51 following a purchase from 07/12/2023

Quality site, with products that meet my expectations

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Acheteur Vérifié

Published on 16/12/2023 à 11h42 following a purchase from 01/12/2023

Perfect

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Acheteur Vérifié

Published on 16/12/2023 à 11h42 following a purchase from 30/11/2023

Efficient merchant, concerned about its customers.

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Acheteur Vérifié

Published on 16/12/2023 à 09h58 following a purchase from 21/11/2023

Perfect.
Fast and compliant shipping

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Acheteur Vérifié

Published on 16/12/2023 à 08h37 following a purchase from 08/12/2023

Very nice ashtray that meets my expectations

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Acheteur Vérifié

Published on 15/12/2023 à 20h57 following a purchase from 06/12/2023

Very nice and very beautiful box

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Acheteur Vérifié

Published on 15/12/2023 à 17h21 following a purchase from 05/12/2023

Very good

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Acheteur Vérifié

Published on 15/12/2023 à 16h11 following a purchase from 28/11/2023

Always at the top

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Acheteur Vérifié

Published on 15/12/2023 à 12h35 following a purchase from 06/12/2023

Order received quickly. Well packaged. For use, no idea it's a gift for Christmas.

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Acheteur Vérifié

Published on 15/12/2023 à 10h56 following a purchase from 25/11/2023

Very fast delivery, careful packaging and as with every order, an excellent quality product that delights the recipient, not to mention a friendly phone reception if needed. I highly recommend La Pipe Rit.

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Acheteur Vérifié

Published on 15/12/2023 à 09h53 following a purchase from 06/12/2023

Order arrived very quickly

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Acheteur Vérifié

Published on 15/12/2023 à 04h43 following a purchase from 05/12/2023

I am happy, my pipe signed by Monsieur, Pierre Morel MAGMA hawkbill, is magnificent and the delivery is always fast, which is very pleasant. Long live La Pipe Rit!

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