Customer reviews of La Pipe Rit

4,9 /5

Based on 16 965 published reviews

5 15,2k 89% 4 1 371 8% 3 268 2% 2 54 0% 1 110 1%

Summary of reviews

La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.

Reviews 2, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 16/12/2023 à 09h58 following a purchase from 21/11/2023

Perfect.
Fast and compliant shipping

Translated reviews

Acheteur Vérifié

Published on 16/12/2023 à 08h37 following a purchase from 08/12/2023

Very nice ashtray that meets my expectations

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 20h57 following a purchase from 06/12/2023

Very nice and very beautiful box

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 17h21 following a purchase from 05/12/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 16h11 following a purchase from 28/11/2023

Always at the top

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 12h35 following a purchase from 06/12/2023

Order received quickly. Well packaged. For use, no idea it's a gift for Christmas.

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 10h56 following a purchase from 25/11/2023

Very fast delivery, careful packaging and as with every order, an excellent quality product that delights the recipient, not to mention a friendly phone reception if needed. I highly recommend La Pipe Rit.

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 09h53 following a purchase from 06/12/2023

Order arrived very quickly

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 04h43 following a purchase from 05/12/2023

I am happy, my pipe signed by Monsieur, Pierre Morel MAGMA hawkbill, is magnificent and the delivery is always fast, which is very pleasant. Long live La Pipe Rit!

Translated reviews

Acheteur Vérifié

Published on 15/12/2023 à 02h49 following a purchase from 24/11/2023

Fantastic company to do business with! Very responsive to messages, great packaging, fast shipping.

Acheteur Vérifié

Published on 14/12/2023 à 12h06 following a purchase from 05/12/2023

Remarkable welcome. A conscientious seller and excellent advice.
Fast and efficient shipping

Translated reviews

Acheteur Vérifié

Published on 14/12/2023 à 10h09 following a purchase from 17/11/2023

Always quality, excellence, art, exceptional products

Translated reviews

Acheteur Vérifié

Published on 14/12/2023 à 09h37 following a purchase from 06/12/2023

Everything is perfect, the pipe, the delivery.

Translated reviews

Acheteur Vérifié

Published on 14/12/2023 à 08h11 following a purchase from 05/12/2023

Perfect as always!

Translated reviews

Acheteur Vérifié

Published on 14/12/2023 à 08h08 following a purchase from 29/11/2023

Very good order tracking with a very rich site in its diversity of pipes offered

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 16h08 following a purchase from 04/12/2023

Very good quality

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 13h56 following a purchase from 01/12/2023

Fast service. Very friendly staff

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 11h41 following a purchase from 27/11/2023

The order received matched my request well and the colleague who answered me on the phone was very cordial and competent in responding to my inquiry. Thank you

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 09h37 following a purchase from 01/12/2023

Quick response from customer service. Fast delivery and in good condition.

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 08h24 following a purchase from 04/12/2023

Perfect products and quality service

Translated reviews

Acheteur Vérifié

Published on 13/12/2023 à 08h22 following a purchase from 27/11/2023

Efficient, fast, constant information for the customer.

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 20h57 following a purchase from 03/12/2023

Everything perfect. Thank you

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 20h33 following a purchase from 17/11/2023

It is extremely very hard to remove the mouthpiece and return it back, really not satisfied at all and rarely to use the pipe.

Response from La Pipe Rit Published on 13/12/2023

Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. To remove the stem of your pipe, you first have to hold the pipe with one hand on the shank and the other on the stem, so that they are as close as possible to the junction between both parts (shank and stem). Then, you can turn the stem on itself (always in the same direction) as if it was screwed to the shank, while slightly pulling it at the same time to remove it. Please be careful to stay in the axis so as not to damage the shank and the tenon of your pipe. We also remind you that it is necessary to clean your pipe with the appropriate pipe-cleaners after each tobacco tasting. Over time, a dirty pipe will get clogged because of tar, and it will therefore be difficult to remove the stem. We stay at your disposal by mail or phone, should you require further information regarding the maintenance of your new pipe.

Acheteur Vérifié

Published on 12/12/2023 à 19h13 following a purchase from 02/12/2023

Very good quality item. Fast delivery and very good communication. I recommend.

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 14h52 following a purchase from 03/12/2023

Fully satisfied because
-delivery time successful
-order respected
Thank you and see you soon

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 14h27 following a purchase from 02/12/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 12h23 following a purchase from 02/12/2023

Very easy order as usual

Translated reviews

Acheteur Vérifié

Published on 12/12/2023 à 09h33 following a purchase from 02/12/2023

Good quality, deadline respected

Translated reviews

Acheteur Vérifié

Published on 11/12/2023 à 02h37 following a purchase from 17/11/2023

My order was delivered fast and in excellent condition. If you're looking to find some new pipes, I'd highly recommend.

Acheteur Vérifié

Published on 11/12/2023 à 02h30 following a purchase from 18/11/2023

Pipe was delivered in perfect condition, delivery was great, very satisfied from this supplier. Will definitely buy more pipes in the future.

Acheteur Vérifié

Published on 10/12/2023 à 23h57 following a purchase from 20/11/2023

Well done on all accounts.

Acheteur Vérifié

Published on 10/12/2023 à 12h17 following a purchase from 18/11/2023

Pleasant site, smooth navigation.

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 14h59 following a purchase from 30/11/2023

I appreciate the quality of the service and the friendliness of the staff.

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 13h42 following a purchase from 30/11/2023

Beautiful product, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 13h12 following a purchase from 29/11/2023

Service and products always top-notch

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 09h55 following a purchase from 27/11/2023

Very fast thank you

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 08h59 following a purchase from 30/11/2023

Excellent

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 08h29 following a purchase from 30/11/2023

Impeccable package and arrived on the announced date. The material received is of very good quality.

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 08h15 following a purchase from 01/12/2023

Super very fast

Translated reviews

Acheteur Vérifié

Published on 09/12/2023 à 01h00 following a purchase from 21/11/2023

An informative website with new pipes and accessories regularly updated. Also helpful tips for beginners on smoking, pipe cleaning, etc.

Translated reviews