La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
Order perfectly received. Maybe just mention when ordering from abroad (Switzerland) the shipping costs. I had to add CHF 25.00 in customs fees to pick up my package at the Post Office. If you could warn buyers of these potential fees, it would avoid bad surprises ;)
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Response from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your recent order placed on our online store www.pipe.fr. In accordance with the regulations in force in each country outside the European Union (and as indicated in our general sales conditions), customs fees and/or additional taxes may be applied upon receipt of the package. We remain at your disposal by email or phone to provide you with more information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Pleasant and light, delivery time fast and respected...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
I received the packaging quite quickly. Everything is well packaged. In terms of use, it's quite easy. The pipe itself is pleasant to hold and smoke with. I recommend it with its cleaning kit to maintain it in the long term.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
NEUTRAL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Product as described. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
wide choice of pipes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
Nothing to say, exactly what I expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
I find it bigger than I thought, that's the problem with online shopping, otherwise very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
A bit bulky... for my hands...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
Good delivery on time, satisfied, and a small gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Very good site with a lot of advice.
A wide choice of different pipes for all price ranges.
Very attractive and nice site to visit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
I navigated quite a bit on the site, compared with others, before placing a first order.
The whole is quite user-friendly and the pipes are well highlighted.
The advice often targets beginners, which is very good. However, more experienced pipe smokers might appreciate more in-depth articles.
I also regret that shipping is not free from a certain order amount. Others do it and it's very appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
There is a lack of online tobacco sales
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Response from La Pipe Rit
Hello and thank you for your message following your purchase on www.pipe.fr. In France, the sale of tobacco is highly regulated. Only tobacco shops are authorized to sell tobacco in their stores. It is also prohibited to sell tobacco remotely. For these reasons, you will unfortunately not find tobacco in our online store. We greatly appreciate your internet order and wish you pleasant moments with your new pipes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
As usual, the order was processed quickly. The products are impeccable.
Excellent services
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
No problem with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Super beautiful site, clear and functional.
Quality products and very aesthetic, we love it! Efficient customer service and fast delivery.
Only downside... The payment methods.
Paypal should be allowed at least for those residing abroad.
Apart from that
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
well received blanks and conforming to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
good enough
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Shipping, fast and careful :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
good enough
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
very satisfied order arrived even early very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
Pleasant site to browse
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Matches the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Easy access site, however the size of the pipes is not sufficiently clear. I was surprised by the small size of the product. Reception and deadlines very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
The order made a nice impression. My husband received it for Christmas. He said the wood was soft, the shape of the pipe being unusual amazed him and that it was light and of great capacity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
A good choice of pipes, they respond to your questions, very reactive to my somewhat curious requests at times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
good for speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Good product, as described, well packaged, shipped quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Very clear site with informed comments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
Very fast and careful packaging!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
I appreciated being able to track my order on my smartphone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
I had a problem with a pipe this summer (it stayed in the sun and when I wanted to clean it, it broke) you are not responsible, but is there a way to repair it? Otherwise, the packages arrived well and without issues THANK YOU
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
haven't tried them yet it's a gift for Christmas
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
the order corresponds to what was on the site.
The box was very well protected from potential shocks.
I received the order in a very short time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
efficient service and products that match their description well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
Satisfied. Fast delivery, products properly packaged. More moderate shipping costs would encourage more frequent orders.
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