Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2018
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2018
complete, the filters for searching are very effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
FAST AND CAREFUL SERVICE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
This is not the first time, but the adapter and the metal filter were not included in the order. Nevertheless, upon my request, they were shipped quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
All OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2018
Interesting!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Good, delivered in 72 hours
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Between the order and delivery, the deadlines are respected... despite a holiday and a weekend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
Very nice site. Beautiful choices. Small hiccup with my order but your team's reactions were very quick and very professional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
I didn't give 5* only because I checked "gift wrapping" and it wasn't done... even if it has nothing to do with the site but I didn't see where to indicate it....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
Correct and secure shipment.
I had a small delivery delay due to poor organization between the Poste.Fr
& Bpost, I contacted the Pipe Rit team, they responded correctly and did what was necessary for me to receive my package as quickly as possible.
Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
The best website for pipe smokers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Products conform to their descriptions
Fast and surprise-free order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Nice wooden box
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Product conforms to the order placed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2018
too early for a definitive review.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Serious site. It's just hard to get a precise idea of the pipe until you have it in hand! See my comment on the bent nature pipe PN3? that I attach below.
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Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your feedback. We try to describe our products as best as possible, taking care to indicate the characteristics and dimensions of each pipe. If needed, however, do not hesitate to contact us (whether by email or phone), we will be happy to advise you and provide you with all the additional information you need.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
Very well made with good advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
Well-made site, even if the choice is a bit limited (I was looking for a specific model from Chacom that I couldn't find)
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Response from La Pipe Rit
Hello Sir, we try to offer a wide range of Chacom pipes on www.pipe.fr. However, if you cannot find a particular model on the site, we can order it and get it in less than 24 hours. Do not hesitate to contact us by email or directly by phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
rich and easy to access.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
What beautiful items for us pipe smokers, only my budget prevents me from making 'splurges'... Otherwise, I allowed myself to publish your blog on my FBook page and share it with my twenty former FFA (French Forces in Germany). Best regards, Michel, former employee in the 'photo' trade.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Nothing to say as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Fast reception and good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2018
Well presented and it is very easy to make a choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2018
A small oversight on my second order. I reported it by email and received the missing item a few days later. Good job!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2018
Varied choice and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2018
quality pipe maintenance product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2018
very good..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Order received quickly and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2018
good fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2018
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
Thank you for the speed but I had indicated a delivery address different from that of the check, fortunately I passed by my home otherwise I would have had to wait until the end of the holidays to retrieve my pipe!!! Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Site putting too much emphasis on very expensive pipes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
N/A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them.
Otherwise, attentive, fast, and careful service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
N/A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2018
I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt.
Best regards. W. Staehli
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
The site is well designed and pleasant to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Excellent service, except for the current review system which is annoying to use :-)
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