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A
Rating: 4 out of 5
Package slightly damaged upon arrival but everything was there, fast delivery and always top-notch products.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 964 published reviews
Summary of reviews
La Pipe Rit consistently showcases reliable delivery and well-packaged orders, with fast shipping and careful protection that keeps products arriving in good condition and matching site descriptions. The store’s expertise shines through in the knowledgeable, friendly team and detailed product information, including videos and blog advice that deepen understanding of pipes, manufacturing, and maintenance. Customers repeatedly note a wide selection and a strong local passion for Saint-Claude craftsmanship, which enhances trust and encourages continued exploration and purchases. The shopping experience is described as smooth and satisfying, from accurate product descriptions to responsive service and on-time delivery.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Package well packaged and received on time
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A
Rating: 4 out of 5
pipe good so far, fabric case not suitable
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A
Rating: 4 out of 5
Fast delivery. I had requested that my order be wrapped in gift paper but it wasn't, so I was very disappointed.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message following your online order. Our team does indeed pay special attention when preparing packages. We are keen to present the products in the best possible way. The gift wrapping option was not selected during your online purchase, which is why it simply was not done. We take this opportunity to wish you much enjoyment in smoking your new pipe. Please feel free to contact us by email or phone if you need further details regarding the use or maintenance of your Chacom pipe.
A
Rating: 4 out of 5
The gift wrapping is really poorly done, it doesn't look classy at all, I regret the 2 euros. I will have to redo it. I haven't opened the package yet to check the pipe. We'll see at Christmas
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A
Rating: 4 out of 5
Good as usual. Nothing to report
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Pipe came much sooner than expected and but was exactly what I had expected in size and finish.
A
Rating: 4 out of 5
Fast delivery, items well protected.
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A
Rating: 4 out of 5
Order well received, and product as described.
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A
Rating: 4 out of 5
serious site and very professional
I am satisfied
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I am satisfied
A
Rating: 4 out of 5
Ras Ras ras and ras
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A
Rating: 4 out of 5
Very positive quick service
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A
Rating: 4 out of 5
A pipe well suited for large puffs requires a bowl of 23mm in diameter and a height of nearly 50mm. I really appreciate its horn stem for its natural side.
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A
Rating: 4 out of 5
Item corresponds to the description..pleasant to smoke
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Perfect except for the shipping cost for such a light package
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A
Rating: 4 out of 5
Delivery time OK. Quality of the package perfect. Products very well protected. Thank you and see you soon.
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A
Rating: 4 out of 5
No problem, thank you!
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A
Rating: 4 out of 5
well received, happy, thank you
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A
Rating: 4 out of 5
I was able to order without any problem, however, it is difficult if not impossible to cancel an order for another pipe.... which remains pending...
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A
Rating: 4 out of 5
Too bad you can't pay in installments, otherwise very good quality.
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A
Rating: 4 out of 5
Too many out of stock models
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A
Rating: 4 out of 5
Reliability and punctuality in order tracking
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Rating: 4 out of 5
Beautiful pipes, good shipping and timing
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A
Rating: 4 out of 5
Very good products and considering visiting your shop in St Claude
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Rating: 4 out of 5
Generally good.
I am satisfied.
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I am satisfied.
A
Rating: 4 out of 5
Overall I am satisfied with this deal but I would have liked the products inside to be made in France! However, very nice presentation and fast delivery without problems. Thank you!
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A
Rating: 4 out of 5
Fast shipping and in perfect condition
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A
Rating: 4 out of 5
conforms to the order
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A
Rating: 4 out of 5
Heavy pipe in the mouth for the August 2022 model
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good site well detailed
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A
Rating: 4 out of 5
Clear and easy to browse
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Response from La Pipe Rit
With your email you announced adding as a gift a pipe sacrifice. I saw the photo, but unfortunately you added a little thing that does not correspond at all with the gift you showed. For this reason, I decided to no longer order my pipes and accessories from your establishment. Delivery #LI047951 of 28/07/2022
A
Rating: 4 out of 5
The site is only partially accessible (visually impaired), the delivery time is respected, the purchased items conform to the descriptions provided, communication with customer service is very good (responsive email replies).
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A
Rating: 4 out of 5
Orders are conforming and processed quickly. However, some products may have slight aesthetic defects (especially the pipes)
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Rating: 4 out of 5
Quality pipe and very elegant. Perfect smoking and draw.
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Rating: 4 out of 5
The pipe is excellent, however, delivery price is absurd
Response from La Pipe Rit
Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. Once you have created your account and entered an address, prices are automatically displayed without taxes if that address is non-EU. Regarding shipping to the Ukraine, the cost is 22€. It's the same price for 1 or more pipes. We are actually trying to get the best shipping fees for all the deliveries we send everyday throughout the world. We hope you will appreciate smoking your new pipe "The Lord Of The Rings". Yours sincerely.
A
Rating: 4 out of 5
Lack of choice for more modest budgets.
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A
Rating: 4 out of 5
satisfied. Thank you.
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