Customer reviews of LA PLANTATION

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 637 published reviews
5 608 95% 4 20 3% 3 4 1% 2 1 0% 1 4 1%

Summary of reviews

Orders are consistently delivered quickly, with many customers noting that their packages arrived within a week, showcasing the store's efficient logistics. The quality of the products is highly praised, particularly the Kampot peppers and spice blends, which customers describe as essential for enhancing their culinary experiences. Many express their delight in the flavors and freshness of the items, stating that they have become staples in their cooking.

Reviews 1 and 3 stars

Reset filters
M
Marie-Pierre G.
Rating: 3 out of 5
following a purchase from 13/06/2026
Problem with the Chronopost delivery
Translated reviews
Response from LA PLANTATION
Hello Marie-Pierre,

Thank you for your feedback. We understand that delivery issues can be frustrating and we appreciate your understanding, we are always available to assist you in resolving delivery problems.

Best regards,
The team at LA PLANTATION.
R
RICHARD D.
Rating: 1 out of 5
following a purchase from 07/05/2026
Very good products
Translated reviews
H
Henri Pierre G.
Rating: 3 out of 5
following a purchase from 17/04/2026
The products are not to blame but the delivery was catastrophic! Entrusted to Colissimo, it took me 8 days to retrieve the package that the delivery people, refusing to get out of their vehicle, ended up putting in a relay point located 3 km from my home in Massy. Why pay so much for such a service when a postal delivery would suffice?
Translated reviews
D
Didier J.
Rating: 1 out of 5
following a purchase from 11/04/2026
This time my order of fresh long pepper was rather dry. The quality was not up to par. Very disappointing because the whole interest of these excellent peppers is ruined.
Translated reviews
S
stephanie D.
Rating: 1 out of 5
following a purchase from 05/04/2026
I still haven't received my order. I might change my mind in a few days.
Translated reviews
G
GENEVIEVE S.
Rating: 1 out of 5
following a purchase from 19/02/2026
I still haven't received my package announced on 24/2/2026
Translated reviews
C
Catherine B.
Rating: 3 out of 5
following a purchase from 03/01/2026
I only received one bottle of spicy mango while I ordered two
Translated reviews
Response from LA PLANTATION
Hello Catherine,

Thank you for taking the time to share your feedback. We are sorry to hear that your order was not complete and we apologize for this inconvenience. Could you please contact us directly through our customer service? We would be happy to resolve this issue and send you the missing bottle. Your satisfaction is our priority.

Best regards,
The La Plantation team
A
Anne D.
Rating: 3 out of 5
following a purchase from 21/12/2025
Satisfied with the speed of receiving my order. But since I did not order the right pepper (6 boxes) and could not make an exchange, it upset me a bit... but it's my fault
Translated reviews
Response from LA PLANTATION
Dear Anne,

We thank you for your feedback regarding your order on our online spice shop. We are pleased that you appreciated the speed of delivery, but we also understand your frustration regarding the inability to exchange products. We hope to welcome you again and remain at your disposal for any future questions.
We use cookies for audience measurement and improving user experience.