Customer reviews of LA PLANTATION

9,8 /10

Based on 637 published reviews

Summary of reviews

Orders are consistently delivered quickly, with many customers noting that their packages arrived within a week, showcasing the store's efficient logistics. The quality of the products is highly praised, particularly the Kampot peppers and spice blends, which customers describe as essential for enhancing their culinary experiences. Many express their delight in the flavors and freshness of the items, stating that they have become staples in their cooking.

Reviews 2 and 3 stars

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Marie-Pierre G.

Published on 27/06/2026 à 09h23 following a purchase from 13/06/2026

Problem with the Chronopost delivery

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Response from LA PLANTATION Published on 09/07/2026

Hello Marie-Pierre,

Thank you for your feedback. We understand that delivery issues can be frustrating and we appreciate your understanding, we are always available to assist you in resolving delivery problems.

Best regards,
The team at LA PLANTATION.

Henri Pierre G.

Published on 02/05/2026 à 06h27 following a purchase from 17/04/2026

The products are not to blame but the delivery was catastrophic! Entrusted to Colissimo, it took me 8 days to retrieve the package that the delivery people, refusing to get out of their vehicle, ended up putting in a relay point located 3 km from my home in Massy. Why pay so much for such a service when a postal delivery would suffice?

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Odette T.

Published on 24/04/2026 à 21h53 following a purchase from 10/04/2026

Problem with Chronopost.

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Catherine B.

Published on 18/01/2026 à 01h11 following a purchase from 03/01/2026

I only received one bottle of spicy mango while I ordered two

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Response from LA PLANTATION Published on 21/01/2026

Hello Catherine,

Thank you for taking the time to share your feedback. We are sorry to hear that your order was not complete and we apologize for this inconvenience. Could you please contact us directly through our customer service? We would be happy to resolve this issue and send you the missing bottle. Your satisfaction is our priority.

Best regards,
The La Plantation team

Anne D.

Published on 03/01/2026 à 09h19 following a purchase from 21/12/2025

Satisfied with the speed of receiving my order. But since I did not order the right pepper (6 boxes) and could not make an exchange, it upset me a bit... but it's my fault

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Response from LA PLANTATION Published on 12/01/2026

Dear Anne,

We thank you for your feedback regarding your order on our online spice shop. We are pleased that you appreciated the speed of delivery, but we also understand your frustration regarding the inability to exchange products. We hope to welcome you again and remain at your disposal for any future questions.