Customer reviews of LA PLANTATION

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 782 published reviews

Summary of reviews

Consumers praise consistently strong product quality, noting excellent taste, peppers and spices, and high-quality items across cashews, turmeric, and palm sugar, with many highlighting memorable Kampot pepper. Delivery is described as fast, efficient, and well-packaged, with packages arriving quickly and in good condition, sometimes even shorter than expected. Customer service and reliability are evidenced by professional handling, impeccable experiences, and enthusiastic recommendations, with repeat orders and long-time loyalty. Overall, the store is appreciated for its tasty, well-packaged products and dependable, swift shipping.

Reviews 2, 4 and 5 stars

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S
Saliha B.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery. I already knew the plantation from a visit in November and very satisfied with the products!!
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Response from LA PLANTATION
Hello Saliha,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you enjoyed your visit and that you are satisfied with our products. Your feedback on the speed of delivery is also greatly appreciated. We look forward to serving you again soon!

Best regards,
The LA PLANTATION team.
P
Philippe T.
Rating: 5 out of 5
following a purchase from 11/01/2026
Always satisfied with the quality products from the plantation. Only regret: impossible to order the bird pepper, always out of stock. It would be great to be able to create an alert to order it
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Response from LA PLANTATION
Hello Philippe,

Thank you very much for your flattering review and your rating of 5/5! We are delighted that you are satisfied with the quality of our products. We understand your frustration regarding the bird pepper and take your alert suggestion into account. We hope to restock it quickly so that you can enjoy it.

Best regards,
The LA PLANTATION team
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 06/01/2026
The products are great, however not the same satisfaction for Chronopost package arrived 10 days after order
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Response from LA PLANTATION
We sincerely thank you for your positive feedback on our products, Sylvie. We are sorry to hear that you encountered difficulties with the delivery via Chronopost, and we take your feedback into consideration to improve our service. Please do not hesitate to contact us directly for any future assistance.
M
Muriel D.
Rating: 5 out of 5
following a purchase from 08/01/2026
A very beautiful pepper! A real treat!
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Response from LA PLANTATION
Dear Muriel,

We warmly thank you for your flattering review! We are delighted to learn that you appreciate our pepper. Your satisfaction is our greatest reward.

Sincerely,
The team at LA PLANTATION
Y
Yves G.
Rating: 5 out of 5
following a purchase from 08/01/2026
Good
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Response from LA PLANTATION
We sincerely thank you for your positive feedback, Yves. Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our online store. Please feel free to reach out to us for any suggestions or questions.
F
François G.
Rating: 5 out of 5
following a purchase from 07/01/2026
The plantation offers us products of great quality while conducting a fair and generous action, which is everything I greatly appreciate.
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Response from LA PLANTATION
Hello François,

We sincerely thank you for your flattering review and your appreciation of the quality of our products as well as our commitment to fair action. Your satisfaction is our priority, and we are delighted that our approach resonates with your values. We look forward to seeing you soon in our online spice shop.
D
Dimitar P.
Rating: 5 out of 5
following a purchase from 08/01/2026
Produits d’excellente qualité. J’ai commandé du poivre de Kampot blanc, rouge et noir : arômes intenses, grande fraîcheur et grains parfaitement sélectionnés. Livraison rapide et service très professionnel — je recommande vivement La Plantation.
M
Marie Claire P.
Rating: 5 out of 5
following a purchase from 07/01/2026
Excellent quality peppers.
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Response from LA PLANTATION
Dear Marie Claire,

We sincerely thank you for your flattering feedback on our site. We are delighted that you appreciated the quality of our peppers. Your satisfaction is our greatest reward!

Best regards,
The LA PLANTATION team
R
Rene V.
Rating: 5 out of 5
following a purchase from 06/01/2026
Levering zeer snel, binnen een week ! Perfect!
F
Florence C.
Rating: 5 out of 5
following a purchase from 06/01/2026
Fast and perfect delivery, I am very happy to try new products from the plantation
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Response from LA PLANTATION
Dear Florence,

We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to hear that you appreciated the speed of our service and that you are excited about trying our new products. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The LA PLANTATION team
D
Dentcho H.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very cooperative staff, quick and accurate service!
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 05/01/2026
good products, fast service except for the price of pepper per kg which is skyrocketing :/
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Response from LA PLANTATION
Hello Guillaume, we sincerely thank you for your positive feedback and your comments on the quality of our products and the speed of our service. We take your remarks regarding the price of pepper into account and we strive to offer fair prices. Please do not hesitate to contact us if you have any other suggestions or questions.
M
Marion B.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect transaction with fast shipping and receipt High quality products
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Response from LA PLANTATION
Dear Marion,

We warmly thank you for your flattering review. We are delighted that you appreciated the speed of our service as well as the quality of our products. Your satisfaction is our priority, and your positive feedback motivates us to continue improving your experience.

We look forward to serving you again,
The team at LA PLANTATION.
E
Edmond F.
Rating: 5 out of 5
following a purchase from 03/01/2026
always impeccable quality
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Response from LA PLANTATION
Hello Edmond,

Thank you very much for your flattering review! We are delighted to know that you appreciate the quality of our products. Your satisfaction is our priority and your feedback encourages us to continue on this path.

Best regards,
The team at LA PLANTATION
T
Thierry B.
Rating: 5 out of 5
following a purchase from 01/01/2026
Perfect product as usual. Fast processing
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Response from LA PLANTATION
Dear Thierry,

We warmly thank you for your flattering review and for the maximum rating you have given us. We are delighted that you are satisfied with our products and our processing speed, and we are committed to continuing to provide you with the best possible service.
M
Monika H.
Rating: 5 out of 5
following a purchase from 31/12/2025
Very good and clear. Everything worked immediately. Thank you
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Jean Jacques S.
Rating: 5 out of 5
following a purchase from 31/12/2025
Ethical and quality products.
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Response from LA PLANTATION
Hello Jean Jacques,

Thank you very much for your review and your perfect rating! Your support motivates us to continue offering the best.

Best regards,
The LA PLANTATION team
A
Angela L.
Rating: 5 out of 5
following a purchase from 03/01/2026
Outstanding service with exquisitely flavored goods. The advice in the store in Siem Reap was very customer-oriented and enriching. They have gained new regular customers. We thank them.
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Laurent M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good for planting However, complicated with Chronopost which requires being present and then postpones the delivery date! You should choose a carrier that does not require being present
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Response from LA PLANTATION
Hello Laurent,

We sincerely thank you for your 5/5 rating and for your constructive comments regarding the delivery with Chronopost. We understand the inconveniences related to their requirement to be present and take your suggestions into account. We are currently exploring other transport options to improve our customers' experience.

Best regards,
The LA PLANTATION team
P
Philippe M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Delivered according to my expectations
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Response from LA PLANTATION
We sincerely thank you for your positive feedback, Philippe. We are delighted to learn that your order has been delivered according to your expectations. Your satisfaction is our priority, and we hope to welcome you again soon on our site.
A
Alexandre B.
Rating: 5 out of 5
following a purchase from 31/12/2025
We had the opportunity to visit your farm 3 years ago on our trip to Cambodia and were absolutely thrilled by the way it is managed and the unique taste of Kampot pepper. After our supplies were completely used up, we naturally had to reorder. Keep it up, and a visit is always worth it!
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Sylvie D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Quality products, a varied and creative range of homemade spices, a beautiful social and local initiative benefiting local populations, investing in agroforestry for more exemplary practices.
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Response from LA PLANTATION
Hello Sylvie,

Thank you so much for your flattering review and your perfect score! We are delighted that you appreciate the quality of our products and our commitment to local communities and agroforestry. Your support motivates us to continue innovating and offering spices that make a difference.

See you very soon at LA PLANTATION!

Best regards,
The LA PLANTATION team
E
Eric R.
Rating: 5 out of 5
following a purchase from 04/01/2026
I visited this plantation, it is the best pepper in the world, Guy Savoy cooks with it, that says it all.
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Response from LA PLANTATION
Dear Eric,

We warmly thank you for your flattering review and your perfect score of 5/5! We are delighted to learn that you enjoyed our plantation and that you appreciate the quality of our peppers, especially the one that has seduced great chefs like Guy Savoy. Your satisfaction is our greatest reward and we would be happy to welcome you again on your next visit.

Best regards,
The La Plantation team
C
Caroline G.
Rating: 5 out of 5
following a purchase from 28/12/2025
Always perfect products, choice, order, and shipping, delighted to be able to receive this kind of high-quality products.
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Response from LA PLANTATION
Dear Caroline,

Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products and our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.

Sincerely,
The LA PLANTATION team.
G
Gwenaël G.
Rating: 5 out of 5
following a purchase from 27/12/2025
Excellent products that contribute to the local economy. Ultra-fast delivery. Pure happiness.
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Response from LA PLANTATION
Hello Gwenaël,

Thank you very much for your flattering review! We are delighted that our products and our commitment to the local economy matter to you. Your satisfaction is our greatest reward. We look forward to serving you again!

Sincerely,
The LA PLANTATION team.
L
Lars M.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great service and very nice peppers!
Response from LA PLANTATION
Thank you so much for your kind words, Lars! We're thrilled to hear that you enjoyed our service and loved the peppers. We appreciate your support and hope to see you again soon at LA PLANTATION!
D
Dick P.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great
Response from LA PLANTATION
Dear Dick,

Thank you very much for your wonderful feedback! We are delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

Best regards,
The LA PLANTATION Team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 25/12/2025
Delivery on time, perfect
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Response from LA PLANTATION
Dear Philippe,

We sincerely thank you for your flattering comment and your rating of 5/5. We are delighted to learn that you were satisfied with the delivery and our service. Your satisfaction is our priority, and your feedback motivates our team to continue offering the best.

Sincerely,
The LA PLANTATION team.
G
Giulia V.
Rating: 5 out of 5
following a purchase from 25/12/2025
After visiting your plantation, I never had doubts about the quality in every sense of the products. Excellent spices, super pepper, herbal teas, etc. Thank you
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Cindy L.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good spices, I recommend. Perfect cardboard packaging. Very fast delivery
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Response from LA PLANTATION
Dear Cindy,

We sincerely thank you for your flattering review and your recommendation! We are delighted that you like our spices and that you appreciated the packaging as well as the speed of our delivery service. Your satisfaction is our priority, and your feedback is precious to us.

Best regards,
The LA PLANTATION team.
M
Marlon C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Top
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Response from LA PLANTATION
Hello Marlon,

We warmly thank you for your positive review and your rating of 5/5. Your satisfaction is our priority and we are delighted that La PLANTATION has met your expectations. We look forward to welcoming you again soon!
H
Herve A.
Rating: 5 out of 5
following a purchase from 21/12/2025
I ordered a wooden box of hot sauce. Unfortunately, I received it with a broken bottle inside even though the package was perfectly wrapped with bubble wrap. It was for a gift. After contacting by email, La Plantation was extremely responsive and offered to send the broken bottle back to me free of charge, which I received in a very short time. The gift was able to be given on time. Thank you to La Plantation for their professionalism.
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Response from LA PLANTATION
Dear Hervé,

We warmly thank you for your flattering feedback and your 5/5 rating. We are delighted to learn that, despite the incident with the broken bottle, our customer service was able to respond quickly to your request and that you were able to give your gift on time. Your satisfaction is our priority, and we always strive to ensure quality service. Please feel free to reach out to us for your future orders.

Best regards,
The La Plantation team.
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 20/12/2025
Products meet my expectations. Fast delivery.
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Response from LA PLANTATION
Dear Isabelle,

We warmly thank you for your flattering review and are delighted to learn that our products met your expectations. We pride ourselves on providing fast and efficient delivery service. Your satisfaction is our greatest reward. We look forward to seeing you soon in our online spice shop.

Best regards,
The LA PLANTATION team
B
Benjamin R.
Rating: 5 out of 5
following a purchase from 20/12/2025
Fast delivery.
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Response from LA PLANTATION
We are delighted that you appreciated the speed of our delivery service. Please feel free to reach out to us for any other questions or needs, we will be happy to assist you again.
J
Jocelyne L.
Rating: 5 out of 5
following a purchase from 13/12/2025
Top products and perfect customer follow-up! Thank you!
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Response from LA PLANTATION
Dear Jocelyne,

We sincerely thank you for your 5/5 review and your flattering comments about our products and customer follow-up. We are delighted to have met your expectations and hope to see you soon in our online spice shop.
M
Mélinda M.
Rating: 5 out of 5
following a purchase from 15/12/2025
We are never disappointed by the plantation. The products are of such quality that we cannot resist them.
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Response from LA PLANTATION
Dear Mélinda,

We warmly thank you for your flattering review and for your loyalty to LA PLANTATION. We are delighted to learn that the quality of our products fully satisfies you. Your satisfaction is our greatest reward, and we look forward to welcoming you again soon!

Best regards,
The LA PLANTATION team
J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect, but the fresh pepper from Kampong Thom seemed much spicier than the one brought back from Kampot
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Response from LA PLANTATION
Hello Jean-Jacques,

We warmly thank you for your 5/5 review on our site. We take note of your comment regarding the pepper and are delighted that you made this comparison; it shows your attention to detail. Please feel free to share your feedback with us on each visit, it helps us to continuously improve our products.
M
Marie-José D.
Rating: 4 out of 5
following a purchase from 12/12/2025
We have known the plantation for a long time, where we have been several times during our stays in Sihanoukville (we have been sponsoring a child since 2010) the quality of the products, and the organization of this family and fair business; unfortunately, being unable to go to Cambodia anymore, I really appreciate this online sale, which my family also uses since we introduced them to your pepper, which at the time was not yet so well known! However, a small complaint: I would have appreciated a small gesture to accompany my last order, quite significant, in particular, to have an explanatory sheet of your products; I had received one with an order a few years ago, but I can't find it, and it's still nice to be able to attach it to the products we offer! I wish you a good end of the year 2025 and a beautiful year 2026
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Response from LA PLANTATION
Dear Marie-José,

We sincerely thank you for your loyalty to the plantation and for taking the time to share your opinion. We are delighted to learn that you and your family appreciate our products, and we are touched by your commitment to the business and your sponsorship.

We take note of your suggestion regarding the addition of an explanatory sheet to accompany your orders. Your feedback is valuable and will help us improve our service in the future!

Best regards,

The plantation team
M
Myriam V.
Rating: 5 out of 5
following a purchase from 18/12/2025
Really satisfied with the speed of service. Presentation and packaging.
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Response from LA PLANTATION
Dear Myriam,

We sincerely thank you for your positive feedback and are delighted to learn that you appreciated the speed of our service as well as the presentation of our products. Your satisfaction is our priority, and your comments encourage us to continue providing quality service. We look forward to seeing you again at the Plantation store.
J
Jean-Bastien C.
Rating: 4 out of 5
following a purchase from 27/11/2025
Hello, I find it relevant to inform that delivery to Switzerland will be subject to taxes as soon as the amount of 62 CHF excluding VAT is reached. If I had known this at the time of my purchase, I would have opted for delivery in France which would have saved me an additional 30% fee! Happy end of year celebrations
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Response from LA PLANTATION
Hello Jean-Bastien,

Thank you for your feedback and your rating! We take your suggestion regarding information on delivery taxes in Switzerland into account. We will work to make these details clearer on our site. We wish you a wonderful end of year holiday and hope to see you again soon.

Best regards,
The team at LA PLANTATION