Customer reviews of La Tourangelle

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 393 published reviews
5 1 218 87% 4 125 9% 3 30 2% 2 4 0% 1 16 1%

Summary of reviews

La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
Thank you
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Response from La Tourangelle
Hello, We are the ones who thank you! See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Response from La Tourangelle
Hello, Thank you for your warm message, we are delighted that you like our products! See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Excellent products I am very satisfied.
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Response from La Tourangelle
Hello, Thank you very much for your positive feedback! We are sincerely delighted to read that you appreciate our tasty oils! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Very fragrant and pleasant oil.
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Response from La Tourangelle
Hello, Thank you for sharing your satisfaction, it makes us very happy! Quality oils and scents for all tastes and desires. See you soon, The La Tourangelle team,
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Still no invoice available after 3 weeks
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Response from La Tourangelle
Hello, Thank you for taking the time to write to us to share your experience. We are sincerely sorry for this inconvenience! You can download your invoice from your personal space on our website. Please do not hesitate to contact our customer service by phone, our teams are fully available to help you if a problem arises. See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Response from La Tourangelle
Hello, We are delighted to read your satisfaction, thank you for your feedback. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Exceptional taste
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Response from La Tourangelle
Hello, Thank you for sharing your experience and we are delighted to read that you appreciate our oils. See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied
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Response from La Tourangelle
Hello, Thank you for taking the time to share your satisfaction. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Hello, a very good product
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Response from La Tourangelle
Hello, Thank you for sharing your experience and we are delighted to read that you appreciate our oil. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The basil-infused olive oil is very good!
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Response from La Tourangelle
Hello, We are delighted to read your satisfaction, thank you for your feedback! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 4 out of 5
The flavor is extraordinary
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Response from La Tourangelle
Hello, Thank you for sharing your experience and we are delighted to read that you appreciate our oils! See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Pizzeria Senso offers its customers the best spicy oil in the world!!!
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Response from La Tourangelle
Hello, In all modesty, we agree with you on "the best spicy oil in the world!!!" Thank you for your warm feedback. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied on my part
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Response from La Tourangelle
Hello, Thank you very much for your positive feedback! We are sincerely delighted to read that you appreciate our oils! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The product ranges are very original and excellent in taste. The delivery of packages is always satisfactory.
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Response from La Tourangelle
Hello, We are happy to read your satisfaction! We take pride in offering healthy, high-quality products that are respectful of the planet. See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and excellent quality products
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Response from La Tourangelle
Hello, Thank you for taking the time to share your opinion! We are happy to read that you appreciate our oils and that the shipping service met your expectations! See you soon, The La Tourangelle team,
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The order processing is quick. The products are delicious. The only downside: the postal services that deliver to an address other than the one clearly indicated on the package. This forces you to cancel the order and start the operation again. Thanks to La Tourangelle's customer service for resending a package.
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Response from La Tourangelle
Hello, Thank you for taking the time to share your experience! We are sorry that the postal services delivered your package to the wrong address... but we are glad that you like our products! Our teams will always be by your side to find a solution if a problem arises. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
high quality products, respect for delivery times
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Response from La Tourangelle
Hello, Thank you for taking the time to share your opinion! We are happy to read that you appreciate our oils and that the shipping service met your expectations! See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Too early to have tested everything. I appreciate the cabbage and the capacity of the containers
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Appreciate consistency and reliability - not sure I can identify anything that needs improvement
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Response from La Tourangelle
Hello, Thank you for your warm feedback, we are delighted to hear that you are satisfied! We have searched long and hard... we can't see how we could do better than perfection. See you soon, La Tourangelle,
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
The taste, the quality, the presentation
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Response from La Tourangelle
Hello, Thank you for your encouraging feedback! It is clear that we share the same values. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
I love the quality of the products
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Response from La Tourangelle
Hello, Thank you for your warm message, we are delighted that you like our products! See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
I have always appreciated the excellent quality of your oils... The only downside is the packaging causing occasional oil leaks and dents on the cans quite often...
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Response from La Tourangelle
Hello, Thank you for taking the time to write to us to share your experience. We are sincerely sorry that the can was delivered damaged. Our teams strive to pack orders for our consumers as best as possible, unfortunately, this must have happened during transport. Fortunately, this does not affect the quality of the oil! Please feel free to contact our customer service and send us photos of your damaged can. A big thank you for your unwavering loyalty See you soon, The La Tourangelle team,
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Rating: 5 out of 5
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Rating: 5 out of 5
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