La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
I waited nearly 15 days to receive my order... a bit too long; one must anticipate if they don't want to run out...
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Response from La Tourangelle
Hello, Thank you for your feedback on our products and your experience with La Tourangelle. I am sorry to hear that you had to wait so long before being delivered. A change in the computer system indeed caused us to fall behind on end-of-year orders. I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 1 out of 5
I order items, my order is confirmed, I am billed, I am told it will be shipped... and only after that I am explained that one of the items no longer exists and that I will not receive it. I am still waiting for my refund though!
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Response from La Tourangelle
Hello, I am sorry to hear that you had a bad experience and that the products you ordered were not delivered. A change in the computer system has caused delays in processing orders, stocks, and refunds. I hope customer service was able to assist you, I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The quality of its oils
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Rating: 5 out of 5
Very good and delivered without problems
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Rating: 5 out of 5
Very good site. The oils are wonderful and ordering online has saved me a lot of time.
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Rating: 5 out of 5
Speed of dispatch, order as expected and a nice discount via a promo code. I recommend.
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Rating: 5 out of 5
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Rating: 5 out of 5
Wide choice of oils. Discovered through a gift. Seduced, I ordered to share with those around me. Easy order. Responsive team. Correct reception and very well packaged parcel. I recommend these products.
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Rating: 5 out of 5
Excellent products, very fast delivery, very well packaged parcel.
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Rating: 5 out of 5
Simple online order. Fast delivery
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Rating: 5 out of 5
Excellent quality products, fast delivery, careful packaging and wrapping
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Rating: 5 out of 5
Always a pleasure. The taste of basil oil when you just open the bottle is self-sufficient. And I ordered coconut oil for the first time, I am delighted, a treat for cooking my coconut/curry falafels.
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Rating: 5 out of 5
I love coconut oil because I use it for organic cosmetics.
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Rating: 5 out of 5
Fast delivery and appropriate protection of the package contents
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Rating: 5 out of 5
Good products and fast delivery
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Rating: 5 out of 5
Simple and fast order. Very good quality oil, tasty. Fast and careful shipping.
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Rating: 5 out of 5
The quality of the products is there. Only regret is not having more items like mustard... but the mayonnaise is a delight.
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Rating: 5 out of 5
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Rating: 5 out of 5
I spoke to someone on the phone regarding a payment issue. The person took the time and was clear.
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Acheteur Vérifié
Rating: 5 out of 5
Very good products. Fast delivery
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Rating: 5 out of 5
Serious company with good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. Never disappointed with the products
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Rating: 5 out of 5
Always top-notch and excellent quality... really well done for everything. Best regards, Mr. Biron Patrice in Yenne, Savoie
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Top-notch products
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Acheteur Vérifié
Rating: 5 out of 5
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
Oils with different flavors are extraordinary for cooking; my favorites are avocado oil and organic virgin coconut oil.
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Rating: 5 out of 5
The avocado oil is just great!
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Rating: 5 out of 5
Fast delivery... impeccable packaging... and quality of products
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
High-quality products, stable for several years
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Response from La Tourangelle
Hello Nathalie, thank you very much for your feedback and your loyalty. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Top product, fast and careful delivery (maybe a bit of packaging waste)
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Response from La Tourangelle
Hello Coralie, thank you very much for your feedback and your loyalty. You are absolutely right regarding the packaging; it is a subject we are very sensitive to and are currently working on. Tests are underway, and we should soon offer less packaging for shipping after the start of the school year. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Don't change anything
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Response from La Tourangelle
Hello Dominique, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Excellent products delivered within reasonable timeframes.
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Response from La Tourangelle
Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Perfect products fast delivery
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Response from La Tourangelle
Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
First discovery order. Clear site that offers a lot of choices. Fast delivery and well-protected products.
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Response from La Tourangelle
Hello, A big thank you for your feedback, we are very happy that your first order has satisfied you. See you soon! The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very good oil we love
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Response from La Tourangelle
Hello Nadine, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very good products. Very good packaging. Fast delivery. The oil is great and the mayonnaises are excellent. Really delighted to have known you. See you soon.
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Response from La Tourangelle
Hello Valérie, A big thank you for your feedback and your loyalty. We are delighted that you like our products so much! The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The variety
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Acheteur Vérifié
Rating: 5 out of 5
Delivery compliant and fast. Perfect
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