La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Fast shipping Easy order on the site I recommend because the products are really excellent.
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and we thank you for your review of our products. See you soon! The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Simplicity and friendliness of the site, easy order and fast delivery. Bravo!
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and hope that the products will meet your expectations as well. See you soon! The La Tourangelle team
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Rating: 5 out of 5
The oils are amazing! First order on the site, operation went smoothly. Previously I bought in stores but they no longer sell them so I turned to online shopping.
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Response from La Tourangelle
Hello, A big thank you for your review. We are delighted that your first order went wonderfully. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality products, the order was received very well, I have no negative feedback, I also made a request on your site, quick and clear response, Bravo!
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Response from La Tourangelle
Hello, A big thank you for your feedback and comments on our products and your experience with our customer service. We are delighted that your order met your expectations. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Sublime flavor
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Response from La Tourangelle
Hello, Thank you very much for your positive review of our products. See you soon! The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast and careful shipping, nice opaque metal bottles, colorful labels, and the oils are top-notch! The oil for Thai work gives an exotic flavor to any steamed or sautéed vegetable, the thyme and rosemary oil brings a spring air to the South, and the toasted oil is a killer that the whole family appreciates. We are fans!! However, no one has yet figured out how to make use of the avocado oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Very good products, very satisfied with our first order, perfect packaging, nothing to say.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
A very well-made site, easy to use. Quality products in simple but effective packaging.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Ordering online is easy. The delivery went very well.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Your oils are absolutely delicious. However, I regret that the basil-infused one is not in olive oil rather than in rapeseed oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. Our infused oils are based on rapeseed oil for its neutral taste so as not to overpower the herbs and spices. And as a bonus, rapeseed oil is rich in Omega 3 ;) See you soon, The La Tourangelle team
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Rating: 5 out of 5
Very careful packaging. Fast shipping. Good products. I recommend.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good quality products, varied tastes. Careful and quick shipping
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Quality of products, respect for delivery time
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
QUALITY SHIPPING: I appreciated the care taken to protect the products that arrived in perfect condition... not negligible when it's for a gift.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 4 out of 5
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Response from La Tourangelle
Hello, A big thank you for your positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Order delivered quickly with very well-packaged products
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
All
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Rating: 5 out of 5
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Rating: 5 out of 5
I love the products, especially the quality oils
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Oils of taste and quality
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
I have been waiting for my refund for 15 days, this is unacceptable.
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Response from La Tourangelle
Hello, We are sorry to hear that you had a bad experience with our customer service. A change in the computer system has disrupted our internal organization and may have caused additional delays in processing orders, returns, and refunds. Please accept our sincerest apologies on this matter and we hope to keep you among our loyal customers. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Garlic infused oil is a pure delight!!
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products, we are delighted to hear that you enjoyed it! See you soon, The La Tourangelle team
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