La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Ordering online is easy. The delivery went very well.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Your oils are absolutely delicious. However, I regret that the basil-infused one is not in olive oil rather than in rapeseed oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. Our infused oils are based on rapeseed oil for its neutral taste so as not to overpower the herbs and spices. And as a bonus, rapeseed oil is rich in Omega 3 ;) See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very careful packaging. Fast shipping. Good products. I recommend.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good quality products, varied tastes. Careful and quick shipping
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality of products, respect for delivery time
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
QUALITY SHIPPING: I appreciated the care taken to protect the products that arrived in perfect condition... not negligible when it's for a gift.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Order delivered quickly with very well-packaged products
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
All
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
I love the products, especially the quality oils
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Oils of taste and quality
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
I have been waiting for my refund for 15 days, this is unacceptable.
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Response from La Tourangelle
Hello, We are sorry to hear that you had a bad experience with our customer service. A change in the computer system has disrupted our internal organization and may have caused additional delays in processing orders, returns, and refunds. Please accept our sincerest apologies on this matter and we hope to keep you among our loyal customers. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Garlic infused oil is a pure delight!!
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products, we are delighted to hear that you enjoyed it! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Good products. Fast delivery. Well-packaged products.
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality oil and especially a unique flavor that cannot be found elsewhere
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 1 out of 5
I order items, my order is confirmed, I am billed, I am told it will be shipped... and only after that I am explained that one of the items no longer exists and that I will not receive it. I am still waiting for my refund though!
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Response from La Tourangelle
Hello, I am sorry to hear that you had a bad experience and that the products you ordered were not delivered. A change in the computer system has caused delays in processing orders, stocks, and refunds. I hope customer service was able to assist you, I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Rating: 5 out of 5
The quality of its oils
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Rating: 5 out of 5
Very good and delivered without problems
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Rating: 5 out of 5
Very good site. The oils are wonderful and ordering online has saved me a lot of time.
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Rating: 5 out of 5
Speed of dispatch, order as expected and a nice discount via a promo code. I recommend.
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Rating: 5 out of 5
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Rating: 5 out of 5
Wide choice of oils. Discovered through a gift. Seduced, I ordered to share with those around me. Easy order. Responsive team. Correct reception and very well packaged parcel. I recommend these products.
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Rating: 5 out of 5
Excellent products, very fast delivery, very well packaged parcel.
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Rating: 5 out of 5
Simple online order. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Excellent quality products, fast delivery, careful packaging and wrapping
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Acheteur Vérifié
Rating: 5 out of 5
Always a pleasure. The taste of basil oil when you just open the bottle is self-sufficient. And I ordered coconut oil for the first time, I am delighted, a treat for cooking my coconut/curry falafels.
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Acheteur Vérifié
Rating: 5 out of 5
I love coconut oil because I use it for organic cosmetics.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and appropriate protection of the package contents
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Rating: 5 out of 5
Good products and fast delivery
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Rating: 5 out of 5
Simple and fast order. Very good quality oil, tasty. Fast and careful shipping.
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Rating: 5 out of 5
The quality of the products is there. Only regret is not having more items like mustard... but the mayonnaise is a delight.
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