La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.
Simplicity and friendliness of the site, easy order and fast delivery. Bravo!
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and hope that the products will meet your expectations as well. See you soon! The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The oils are amazing! First order on the site, operation went smoothly. Previously I bought in stores but they no longer sell them so I turned to online shopping.
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Response from La Tourangelle
Hello, A big thank you for your review. We are delighted that your first order went wonderfully. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality products, the order was received very well, I have no negative feedback, I also made a request on your site, quick and clear response, Bravo!
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Response from La Tourangelle
Hello, A big thank you for your feedback and comments on our products and your experience with our customer service. We are delighted that your order met your expectations. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Sublime flavor
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Response from La Tourangelle
Hello, Thank you very much for your positive review of our products. See you soon! The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Fast and careful shipping, nice opaque metal bottles, colorful labels, and the oils are top-notch! The oil for Thai work gives an exotic flavor to any steamed or sautéed vegetable, the thyme and rosemary oil brings a spring air to the South, and the toasted oil is a killer that the whole family appreciates. We are fans!! However, no one has yet figured out how to make use of the avocado oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very good products, very satisfied with our first order, perfect packaging, nothing to say.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
A very well-made site, easy to use. Quality products in simple but effective packaging.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Ordering online is easy. The delivery went very well.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Your oils are absolutely delicious. However, I regret that the basil-infused one is not in olive oil rather than in rapeseed oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. Our infused oils are based on rapeseed oil for its neutral taste so as not to overpower the herbs and spices. And as a bonus, rapeseed oil is rich in Omega 3 ;) See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very careful packaging. Fast shipping. Good products. I recommend.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality products, varied tastes. Careful and quick shipping
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality of products, respect for delivery time
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
QUALITY SHIPPING: I appreciated the care taken to protect the products that arrived in perfect condition... not negligible when it's for a gift.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Order delivered quickly with very well-packaged products
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
All
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
I love the products, especially the quality oils
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Oils of taste and quality
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
I have been waiting for my refund for 15 days, this is unacceptable.
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Response from La Tourangelle
Hello, We are sorry to hear that you had a bad experience with our customer service. A change in the computer system has disrupted our internal organization and may have caused additional delays in processing orders, returns, and refunds. Please accept our sincerest apologies on this matter and we hope to keep you among our loyal customers. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Garlic infused oil is a pure delight!!
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products, we are delighted to hear that you enjoyed it! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Good products. Fast delivery. Well-packaged products.
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality oil and especially a unique flavor that cannot be found elsewhere
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 1 out of 5
I order items, my order is confirmed, I am billed, I am told it will be shipped... and only after that I am explained that one of the items no longer exists and that I will not receive it. I am still waiting for my refund though!
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Response from La Tourangelle
Hello, I am sorry to hear that you had a bad experience and that the products you ordered were not delivered. A change in the computer system has caused delays in processing orders, stocks, and refunds. I hope customer service was able to assist you, I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The quality of its oils
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Acheteur Vérifié
Rating: 5 out of 5
Very good and delivered without problems
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Acheteur Vérifié
Rating: 5 out of 5
Very good site. The oils are wonderful and ordering online has saved me a lot of time.
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Acheteur Vérifié
Rating: 5 out of 5
Speed of dispatch, order as expected and a nice discount via a promo code. I recommend.
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