La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.
Your oils are absolutely delicious. However, I regret that the basil-infused one is not in olive oil rather than in rapeseed oil.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. Our infused oils are based on rapeseed oil for its neutral taste so as not to overpower the herbs and spices. And as a bonus, rapeseed oil is rich in Omega 3 ;) See you soon, The La Tourangelle team
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Rating: 5 out of 5
Very careful packaging. Fast shipping. Good products. I recommend.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good quality products, varied tastes. Careful and quick shipping
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality of products, respect for delivery time
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
QUALITY SHIPPING: I appreciated the care taken to protect the products that arrived in perfect condition... not negligible when it's for a gift.
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 4 out of 5
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Response from La Tourangelle
Hello, A big thank you for your positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Order delivered quickly with very well-packaged products
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
All
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Rating: 3 out of 5
A dented bottle, an enormous delivery delay. A delivery not made to the right place, but that's Colissimo. For the rest, it's delicious. Happy holidays
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Response from La Tourangelle
Hello, A big thank you for your positive review of our products. We are sorry that you received dented products; indeed, delivery can sometimes damage the cans, which are fragile, even though we take care to pack them sufficiently to protect them from shocks. Please know that this does not affect the quality of the oil inside. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
I love the products, especially the quality oils
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Oils of taste and quality
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Response from La Tourangelle
Hello, A big thank you for your very positive review of our products. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
I have been waiting for my refund for 15 days, this is unacceptable.
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Response from La Tourangelle
Hello, We are sorry to hear that you had a bad experience with our customer service. A change in the computer system has disrupted our internal organization and may have caused additional delays in processing orders, returns, and refunds. Please accept our sincerest apologies on this matter and we hope to keep you among our loyal customers. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Garlic infused oil is a pure delight!!
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products, we are delighted to hear that you enjoyed it! See you soon, The La Tourangelle team
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Rating: 4 out of 5
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Rating: 5 out of 5
Good products. Fast delivery. Well-packaged products.
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Rating: 5 out of 5
Quality oil and especially a unique flavor that cannot be found elsewhere
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 3 out of 5
I waited nearly 15 days to receive my order... a bit too long; one must anticipate if they don't want to run out...
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Response from La Tourangelle
Hello, Thank you for your feedback on our products and your experience with La Tourangelle. I am sorry to hear that you had to wait so long before being delivered. A change in the computer system indeed caused us to fall behind on end-of-year orders. I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 1 out of 5
I order items, my order is confirmed, I am billed, I am told it will be shipped... and only after that I am explained that one of the items no longer exists and that I will not receive it. I am still waiting for my refund though!
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Response from La Tourangelle
Hello, I am sorry to hear that you had a bad experience and that the products you ordered were not delivered. A change in the computer system has caused delays in processing orders, stocks, and refunds. I hope customer service was able to assist you, I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Rating: 5 out of 5
The quality of its oils
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Rating: 5 out of 5
Very good and delivered without problems
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Rating: 5 out of 5
Very good site. The oils are wonderful and ordering online has saved me a lot of time.
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Rating: 5 out of 5
Speed of dispatch, order as expected and a nice discount via a promo code. I recommend.
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Rating: 5 out of 5
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Rating: 5 out of 5
Wide choice of oils. Discovered through a gift. Seduced, I ordered to share with those around me. Easy order. Responsive team. Correct reception and very well packaged parcel. I recommend these products.
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Rating: 5 out of 5
Excellent products, very fast delivery, very well packaged parcel.
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Rating: 5 out of 5
Simple online order. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Excellent quality products, fast delivery, careful packaging and wrapping
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