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A
Rating: 5 out of 5
Order received quickly and very well packaged. Delighted, I recommend
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
Summary of reviews
La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Delivery a bit long (15 days), but products meet expectations.
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A
Rating: 5 out of 5
Perfect service! Very fast delivery, everything is super well packaged and protected, I recommend!
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A
Rating: 5 out of 5
Top delivery and excellent products.
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A
Rating: 5 out of 5
Perfect and fast... free delivery which allows you to take several items
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A
Rating: 5 out of 5
Super satisfied! So many good products!
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G
Rating: 4 out of 5
Nothing to report
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A
Rating: 5 out of 5
Very good but you need to be patient for the order to be prepared
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A
Rating: 4 out of 5
There was a hiccup with the order, as the received items did not match those ordered (250 ml instead of 500 ml). Moreover, my shipment took a week to leave the company's warehouses (due to the current situation and the unavoidable COVID-19 and its consequences). However, after contacting customer service, a generous solution was found to correct the issue.
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A
Rating: 5 out of 5
Very satisfied. Thank you
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A
Rating: 4 out of 5
Excellent products, order preparation a bit slow
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A
Rating: 5 out of 5
It went well for you
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A
Rating: 5 out of 5
The products are super good. They are very well packaged.
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A
Rating: 5 out of 5
Hello, my first package from La Tourangelle arrived well, delivery and merchandise impeccable, just need to taste it. I will recommend La Tourangelle to my friends and family, thank you
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F
Rating: 4 out of 5
I am very satisfied with the products. The packaging is top-notch, nothing can break, the products are very well protected. Delivery may be a bit long, as for customer service, I was not contacted, no message, tracking is not easy. But I am satisfied overall, I trust this site.
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Do you make corn oil in 1-liter bottles? Best regards
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A
Rating: 5 out of 5
Very good customer follow-up despite the remote working context! Thank you
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A
Rating: 5 out of 5
Fast delivery (an item was forgotten but was shipped immediately after being reported to customer service). Very careful packaging suitable for 'fragile' products. Excellent quality
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A
Rating: 5 out of 5
First order... great!
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Despite careful delivery, bottle dented...
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A
Rating: 5 out of 5
Impeccable the package
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A
Rating: 5 out of 5
fast, compliant, perfect transaction
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A
Rating: 5 out of 5
Delivery a bit late
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M
Rating: 5 out of 5
Delivery was fast. The products are very well protected inside the package. All that's left is to taste.
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A
Rating: 5 out of 5
Order received quickly. The products are very well packaged with many protections. The packaging is successful. Now all that's left is to try all these flavors but I have no doubt about the quality. Thank you!
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A
Rating: 4 out of 5
I give 3 stars for customer service, as I did not receive any responses to my email.
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A
Rating: 5 out of 5
Barely received, already tasted the sesame soy vinaigrette, it completely meets our expectations
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent quality, thank you!
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Perfect, thank you.
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A
Rating: 5 out of 5
Very satisfied with my order
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A
Rating: 4 out of 5
The products are very beautiful, the package arrived in perfect condition with the products well protected. However, I never received an email notifying me that my order had been shipped or when the package would be delivered. I was lucky to be home this morning. Disappointment about the packaging of the pack of 6 oils. They are simply placed in a plain brown box.
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A
Rating: 5 out of 5
Hello, But received my order and in perfect condition
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Package received quickly, suitable packaging. We just regret not having tried other products from the brand.
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