Customer reviews of La Tourangelle

9,6 /10

Based on 1 392 published reviews

5 1 217 87% 4 125 9% 3 30 2% 2 4 0% 1 16 1%

Summary of reviews

La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.

2 star reviews

Reset filters

Acheteur Vérifié

Published on 23/07/2025 à 17h53

Still no invoice available after 3 weeks

Translated reviews

Response from La Tourangelle Published on 24/07/2025

Hello, Thank you for taking the time to write to us to share your experience. We are sincerely sorry for this inconvenience! You can download your invoice from your personal space on our website. Please do not hesitate to contact our customer service by phone, our teams are fully available to help you if a problem arises. See you soon, The La Tourangelle team,

Acheteur Vérifié

Published on 22/03/2021 à 07h39 following a purchase from 07/03/2021

I received a bottle with a dent.

Translated reviews

Acheteur Vérifié

Published on 05/03/2021 à 06h10 following a purchase from 25/02/2021

Excellent products but a delivery of 4 products instead of the 10 paid for... impossible to reach someone by phone and my emails remain unanswered. I am extremely disappointed, I was exclusively sourcing from this site until this order.

Translated reviews

Michelle F.

Published on 31/12/2020 à 14h19 following a purchase from 16/12/2020

As a customer for several years, I was particularly disappointed with the shipping conditions of my last package, which will certainly be... the last with La Tourangelle. Deliveries at the end of this year are delayed, we understand that easily, but that the company La Tourangelle cannot be reached by phone under the pretext of teleworking and does not respond to any of my 3 emails is

Translated reviews