Customer reviews of La Tourangelle

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
5 1 207 87% 4 125 9% 3 30 2% 2 4 0% 1 16 1%

Summary of reviews

La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
The basil-infused olive oil is very good!
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Response from La Tourangelle
Hello, We are delighted to read your satisfaction, thank you for your feedback! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 4 out of 5
The flavor is extraordinary
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Response from La Tourangelle
Hello, Thank you for sharing your experience and we are delighted to read that you appreciate our oils! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Pizzeria Senso offers its customers the best spicy oil in the world!!!
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Response from La Tourangelle
Hello, In all modesty, we agree with you on "the best spicy oil in the world!!!" Thank you for your warm feedback. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied on my part
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Response from La Tourangelle
Hello, Thank you very much for your positive feedback! We are sincerely delighted to read that you appreciate our oils! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The product ranges are very original and excellent in taste. The delivery of packages is always satisfactory.
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Response from La Tourangelle
Hello, We are happy to read your satisfaction! We take pride in offering healthy, high-quality products that are respectful of the planet. See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and excellent quality products
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Response from La Tourangelle
Hello, Thank you for taking the time to share your opinion! We are happy to read that you appreciate our oils and that the shipping service met your expectations! See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The order processing is quick. The products are delicious. The only downside: the postal services that deliver to an address other than the one clearly indicated on the package. This forces you to cancel the order and start the operation again. Thanks to La Tourangelle's customer service for resending a package.
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Response from La Tourangelle
Hello, Thank you for taking the time to share your experience! We are sorry that the postal services delivered your package to the wrong address... but we are glad that you like our products! Our teams will always be by your side to find a solution if a problem arises. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
high quality products, respect for delivery times
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Response from La Tourangelle
Hello, Thank you for taking the time to share your opinion! We are happy to read that you appreciate our oils and that the shipping service met your expectations! See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Too early to have tested everything. I appreciate the cabbage and the capacity of the containers
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Appreciate consistency and reliability - not sure I can identify anything that needs improvement
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Response from La Tourangelle
Hello, Thank you for your warm feedback, we are delighted to hear that you are satisfied! We have searched long and hard... we can't see how we could do better than perfection. See you soon, La Tourangelle,
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
The taste, the quality, the presentation
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Response from La Tourangelle
Hello, Thank you for your encouraging feedback! It is clear that we share the same values. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
I love the quality of the products
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Response from La Tourangelle
Hello, Thank you for your warm message, we are delighted that you like our products! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
I have always appreciated the excellent quality of your oils... The only downside is the packaging causing occasional oil leaks and dents on the cans quite often...
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Response from La Tourangelle
Hello, Thank you for taking the time to write to us to share your experience. We are sincerely sorry that the can was delivered damaged. Our teams strive to pack orders for our consumers as best as possible, unfortunately, this must have happened during transport. Fortunately, this does not affect the quality of the oil! Please feel free to contact our customer service and send us photos of your damaged can. A big thank you for your unwavering loyalty See you soon, The La Tourangelle team,
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Always impeccable service and quality oils
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Response from La Tourangelle
Hello, You don't change a winning team We are delighted to read your satisfaction, thank you! See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
I have been buying your walnut oil for years at Carrefour but it is no longer available there. I was very happy to be able to get it directly from the source. Thank you for your VAD site.
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Response from La Tourangelle
Hello, A HUGE thank you for your warm review and your unwavering loyalty Your satisfaction is our greatest reward See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 4 out of 5
Perfect aroma oils
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Response from La Tourangelle
Hello, We are delighted to read your satisfaction, thank you for your feedback See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
To taste it is to adopt it... it is deliciously fruity, it wonderfully accompanies my salads, tomatoes, and other vegetables!
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Response from La Tourangelle
Hello, We thank you for your kind message! You have perfectly captured the flavor of our olive oil: fruity, floral with a perfect aromatic balance due to the quality of the olives pressed just after harvest See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Very good.
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Response from La Tourangelle
Hello, Thank you for taking the time to share your satisfaction See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Very good oil
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Response from La Tourangelle
Hello, We are delighted to read your satisfaction, thank you for your feedback See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Finesse of flavored oils
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Response from La Tourangelle
Hello, Thank you for sharing your satisfaction, it makes us very happy! Quality oils and flavors for all tastes and desires See you soon, The La Tourangelle team,
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. The items are very well packaged. Basil-infused oil is very good and very fragrant. I recommend this site.
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Response from La Tourangelle
Hello, We are happy to know that you like our products! The 100% natural infusion brings a unique taste of fresh basil See you soon, The La Tourangelle team
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