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Rating: 5 out of 5
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 393 published reviews
Summary of reviews
La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
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Very good
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very good and fast
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Rating: 4 out of 5
Very good responsiveness from La Tourangelle. Fast shipping. But the unscrupulous delivery person left the package at another pickup point 10 km from my home!
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Rating: 5 out of 5
Fast and efficient service. Thank you! Your products look delicious and will make people happy at Christmas.
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Speed Reliability
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Never disappointed, the best oils
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fast delivery, quality products
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Delicious oils delivered in a reasonable time.
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Speed Reliability Quality
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Rating: 3 out of 5
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Rating: 5 out of 5
I love it
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Rating: 5 out of 5
The basil oil, I put it on my sandwich with cheese and tomato and in the oven. This oil has a unique flavor, it makes everything taste good.
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Rating: 5 out of 5
Top customer service! Attentive, reactive, everything we love. Thank you
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Response from La Tourangelle
Hello, Thank you for your warm comment, it makes us very happy! Being attentive to our consumers is a priority for our teams! We wish you a wonderful end of year holiday! See you soon, The La Tourangelle team
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Rating: 5 out of 5
Package, delivery at the post office and before the holidays: very good. Just that I must have missed the confirmation message, it was your 'customer feedback' message that made me think I had to go check. Thank you.
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Response from La Tourangelle
Hello, We are delighted that you received your package on time. We wish you a wonderful holiday and especially a good tasting! See you soon, The La Tourangelle team,
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Rating: 4 out of 5
The speed of delivery, but unfortunately a dented can, quite annoying as it was intended to be a gift for Christmas.
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Response from La Tourangelle
Hello Fabienne, We are sincerely sorry that you received damaged cans, this must have happened during transport as we always ensure to send intact cans. Our teams will take care to contact you directly. We wish you a wonderful holiday season! See you soon, The La Tourangelle team
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Rating: 4 out of 5
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Rating: 4 out of 5
Careful presentation, impeccable package. I have not yet tried these oils with natural aromas for the result.
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Rating: 5 out of 5
Quality products, reasonable prices, very fast delivery, nothing to complain about!
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Rating: 5 out of 5
Excellent flavored oils... the small bottles have a significant practical side...
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Rating: 5 out of 5
Your oil has become impossible to buy in stores, hence my order online. It is a pity that it is no longer referenced at U, CARREFOUR, AUCHAN (at least in the central region). This may be my last purchase because to buy your products, in addition to their costs, one must also pay shipping fees. Do without these brands that ruin our quality of life!!!!!!
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Rating: 4 out of 5
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Rating: 5 out of 5
Very good products.
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Careful and fast shipping. I do not know the products well enough to give my opinion.
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