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A
Rating: 4 out of 5
Superb
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
Summary of reviews
La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 3 out of 5
Delivery time much too long, and no follow-up of the order with the customer, I was wondering if it would arrive one day!!! Otherwise, perfect merchandise!
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A
Rating: 5 out of 5
Arrives on time! The quality is there. I will not hesitate to reorder
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A
Rating: 5 out of 5
Since I live in Germany, I am very happy to be able to order excellent products from my homeland and even from my region. The shipping is top-notch, fast and easy to track while waiting for receipt. All that's left is to enjoy!!!
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A
Rating: 5 out of 5
I am very satisfied
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A
Rating: 5 out of 5
Nothing special to say, except that as soon as the order is registered by La Tourangelle, there is little time between the order and delivery. Bravo for the accuracy ...... Mr. Bernard Malefant Saint Gaudens 31 800
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A
Rating: 5 out of 5
Fast and careful delivery, nothing to complain about
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A
Rating: 5 out of 5
Very fast delivery and perfect packaging. Very good quality products.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Very good products. But why not make all your oils also in a 500ml version.
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A
Rating: 5 out of 5
Hello. I had to increase my order to avoid shipping costs, since I called you before and you do not answer the phone. It's too bad! I was in BOURGUEIL near you... I am really not happy. PLC.
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A
Rating: 5 out of 5
Very good site with excellent oils accompanying all kinds of dishes
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J
Rating: 5 out of 5
I usually get my supplies at the Leclerc center in Vouziers, but for several weeks now, your oils have been absent, which is why I went to your website to order my favorite oils, Thank you
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A
Rating: 5 out of 5
I am happy with my products. I use the organic avocado and coconut oil jar as a body cosmetic and I am pleasantly surprised as it penetrates quite quickly
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A
Rating: 5 out of 5
Order received quickly and very well packaged. Delighted, I recommend
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A
Rating: 4 out of 5
Delivery a bit long (15 days), but products meet expectations.
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A
Rating: 5 out of 5
Perfect service! Very fast delivery, everything is super well packaged and protected, I recommend!
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A
Rating: 5 out of 5
Top delivery and excellent products.
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A
Rating: 5 out of 5
Perfect and fast... free delivery which allows you to take several items
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A
Rating: 5 out of 5
Super satisfied! So many good products!
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G
Rating: 4 out of 5
Nothing to report
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A
Rating: 5 out of 5
Very good but you need to be patient for the order to be prepared
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A
Rating: 4 out of 5
There was a hiccup with the order, as the received items did not match those ordered (250 ml instead of 500 ml). Moreover, my shipment took a week to leave the company's warehouses (due to the current situation and the unavoidable COVID-19 and its consequences). However, after contacting customer service, a generous solution was found to correct the issue.
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A
Rating: 5 out of 5
Very satisfied. Thank you
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A
Rating: 4 out of 5
Excellent products, order preparation a bit slow
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A
Rating: 5 out of 5
It went well for you
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B
Rating: 3 out of 5
Sorry but very disappointed with the delivery. All the oil cans from my order arrived heavily dented and unfortunately this was not due to the delivery as the box was impeccable with no signs of tears or anything. I think the cans were all packaged dented and that is very regrettable!
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A
Rating: 5 out of 5
The products are super good. They are very well packaged.
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A
Rating: 5 out of 5
Hello, my first package from La Tourangelle arrived well, delivery and merchandise impeccable, just need to taste it. I will recommend La Tourangelle to my friends and family, thank you
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F
Rating: 4 out of 5
I am very satisfied with the products. The packaging is top-notch, nothing can break, the products are very well protected. Delivery may be a bit long, as for customer service, I was not contacted, no message, tracking is not easy. But I am satisfied overall, I trust this site.
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Do you make corn oil in 1-liter bottles? Best regards
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A
Rating: 5 out of 5
Very good customer follow-up despite the remote working context! Thank you
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A
Rating: 5 out of 5
Fast delivery (an item was forgotten but was shipped immediately after being reported to customer service). Very careful packaging suitable for 'fragile' products. Excellent quality
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A
Rating: 5 out of 5
First order... great!
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Despite careful delivery, bottle dented...
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A
Rating: 5 out of 5
Impeccable the package
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A
Rating: 5 out of 5
fast, compliant, perfect transaction
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