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Rating: 5 out of 5
Excellent quality products, fast delivery, careful packaging and wrapping
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
Summary of reviews
La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Reviews 4 and 5 stars
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Rating: 5 out of 5
Always a pleasure. The taste of basil oil when you just open the bottle is self-sufficient. And I ordered coconut oil for the first time, I am delighted, a treat for cooking my coconut/curry falafels.
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Rating: 5 out of 5
I love coconut oil because I use it for organic cosmetics.
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Rating: 4 out of 5
Old-fashioned flavored oil is by far the best, with an extra flavor. The strong flavored oil is much lesser, closer to classic oil
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Rating: 5 out of 5
Fast delivery and appropriate protection of the package contents
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Rating: 5 out of 5
Good products and fast delivery
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Rating: 4 out of 5
Flavored oils
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Rating: 5 out of 5
Simple and fast order. Very good quality oil, tasty. Fast and careful shipping.
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Rating: 5 out of 5
The quality of the products is there. Only regret is not having more items like mustard... but the mayonnaise is a delight.
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Rating: 5 out of 5
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Rating: 5 out of 5
I spoke to someone on the phone regarding a payment issue. The person took the time and was clear.
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Rating: 5 out of 5
Very good products. Fast delivery
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Rating: 5 out of 5
Serious company with good follow-up
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Rating: 5 out of 5
Fast delivery. Never disappointed with the products
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Rating: 5 out of 5
Always top-notch and excellent quality... really well done for everything. Best regards, Mr. Biron Patrice in Yenne, Savoie
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Rating: 5 out of 5
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Rating: 5 out of 5
Top-notch products
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Rating: 5 out of 5
Very good products
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Rating: 5 out of 5
Oils with different flavors are extraordinary for cooking; my favorites are avocado oil and organic virgin coconut oil.
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Rating: 5 out of 5
The avocado oil is just great!
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Rating: 5 out of 5
Fast delivery... impeccable packaging... and quality of products
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Rating: 4 out of 5
We have been searching for years for a tasty olive oil. So far, the only excellent oils have been from Greece and southern Spain, and we are delighted to discover your oil from different varieties. In our opinion, the so-called tasty oil lacks a bit of zest but remains very enjoyable; however, a more pronounced olive flavor would delight our delicate taste buds.
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Rating: 5 out of 5
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Rating: 5 out of 5
High-quality products, stable for several years
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Response from La Tourangelle
Hello Nathalie, thank you very much for your feedback and your loyalty. The La Tourangelle team
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Rating: 4 out of 5
Hello, we were very disappointed when we wanted to order the toasted walnut oil in 500ml and it was no longer in stock in that packaging. There is still no information when looking at the details regarding this oil and this packaging. After the order, we do not know when the order is shipped and when it is delivered. I logged into the site and saw that the order was delivered, while it was delivered to the pickup point 2 days later...
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Response from La Tourangelle
Hello Anne, we are sorry to hear that you were unable to order the product you were looking for and that your ordering experience was not optimal. Our walnut oil is in stock in 500ml format; perhaps you logged in on a day when it was out of stock. Unfortunately, you do not yet have the option to create stock alert notifications, but we are working on it. Regarding order tracking, thank you for your feedback. We will check these points internally to improve them. We hope to always count you among our loyal customers. See you soon, The La Tourangelle team
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Rating: 4 out of 5
Serious company, good quality oil, fast and secure delivery, good mayonnaise, I recommend
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Response from La Tourangelle
Hello, thank you very much for your feedback and your loyalty. The La Tourangelle team
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Rating: 4 out of 5
Everything is okay, the olive oils, walnut oil, hazelnut oil, and sesame oil are very good. A downside regarding the packaging, with the caps, there is always oil that spills when straightening the bottle, unpleasant.
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Response from La Tourangelle
Hello Josette, thank you very much for your feedback and your loyalty. We are working on the cap issue and hope to soon offer you a better solution. The La Tourangelle team
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Rating: 5 out of 5
Top product, fast and careful delivery (maybe a bit of packaging waste)
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Response from La Tourangelle
Hello Coralie, thank you very much for your feedback and your loyalty. You are absolutely right regarding the packaging; it is a subject we are very sensitive to and are currently working on. Tests are underway, and we should soon offer less packaging for shipping after the start of the school year. The La Tourangelle team
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Rating: 5 out of 5
Don't change anything
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Response from La Tourangelle
Hello Dominique, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Excellent products delivered within reasonable timeframes.
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Response from La Tourangelle
Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Perfect products fast delivery
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Response from La Tourangelle
Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
First discovery order. Clear site that offers a lot of choices. Fast delivery and well-protected products.
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Response from La Tourangelle
Hello, A big thank you for your feedback, we are very happy that your first order has satisfied you. See you soon! The La Tourangelle team
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Rating: 5 out of 5
Very good oil we love
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Response from La Tourangelle
Hello Nadine, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Very good products. Very good packaging. Fast delivery. The oil is great and the mayonnaises are excellent. Really delighted to have known you. See you soon.
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Response from La Tourangelle
Hello Valérie, A big thank you for your feedback and your loyalty. We are delighted that you like our products so much! The La Tourangelle team
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Rating: 5 out of 5
The variety
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Rating: 5 out of 5
Delivery compliant and fast. Perfect
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Rating: 5 out of 5
I love the coconut-avocado oil!!! And others like sesame etc
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Rating: 5 out of 5
Awesome!! Awesome!! Awesome!! I had a hard time finding these oils in my usual store, they changed brands and I couldn't get them again. First very attracted by the very beautiful bottles that I kept in my collection, due to confinement I consumed and became addicted to the exceptional flavor!!! I highly recommend super quality and remarkable taste!!! Thank you
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Response from La Tourangelle
Hello, A big thank you for this very positive review and your loyalty! We are very happy that you like our products. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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