The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Thank you for your positive review of our PRONATUR laboratory, Marie Annick. We are delighted to know that you are completely satisfied with our products. We look forward to seeing you again soon among our loyal customers. Thank you again for your trust!
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Philippe C.
Rating: 5 out of 5
following a purchase from 15/02/2024
Really effective for osteoarthritis of the knee
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Philippe! We are delighted to know that our product helped relieve your osteoarthritis symptoms. We will continue developing quality products to meet our customers' needs. Please feel free to share your experiences with our products in the future. Thank you again for trusting our laboratory.
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Sylvie S.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very good product, it really relieved my pain and relaxed my muscles.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our product! We are delighted to hear that it helped relieve your pain and relax your muscles. Please do not hesitate to contact us if you need any further advice on how to use our product. See you soon!
C
Chantal N.
Rating: 5 out of 5
following a purchase from 10/02/2024
Received quickly. Thank you.
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Response from Laboratoire PRONATUR
Thank you for your trust and positive feedback! We are delighted that your order was delivered on time and hope to satisfy you again with your next purchases on our website. See you soon!
A
Andre M.
Rating: 5 out of 5
following a purchase from 13/02/2024
Great, I got an email saying my order was on its way, and the next day at 1:21 p.m. I had my parcel in hand, in Luxembourg!!
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment. We are delighted to know that you appreciated our fast delivery. We hope to continue satisfying you with our high-quality natural products. We look forward to serving you again.
S
Stephane C.
Rating: 4 out of 5
following a purchase from 12/02/2024
I've been taking the products I ordered for a week now, and I can already see a clear improvement in my pain.
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Response from Laboratoire PRONATUR
Hello STEPHANE, thank you very much for your positive feedback! We are delighted to see that our products are providing you with quick and effective relief. We hope to continue satisfying you with your future purchases from PRONATUR. See you soon! The PRONATUR team.
I
Isabelle D.
Rating: 4 out of 5
following a purchase from 15/02/2024
I'll wait a few more days before commenting on the effects... But so far, nothing to complain about.
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Response from Laboratoire PRONATUR
Thank you for your feedback, Isabelle. We hope you continue to see positive results, and please do not hesitate to contact us if you have any further questions or comments. We appreciate your trust in our PRONATUR laboratory and will do our best to continue meeting your expectations.
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Morgan D.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very, very good products!!!! Fast delivery.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our website! We are delighted that you are satisfied with our products and services. We do everything we can to provide our customers with a quality experience. See you soon at Laboratoire PRONATUR!
M
Martine G.
Rating: 5 out of 5
following a purchase from 12/02/2024
Good product.
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Response from Laboratoire PRONATUR
Thank you for your positive review of our PRONATUR laboratory, Martine. We are delighted that you like our products. Please do not hesitate to get in touch if you need advice or more information about our products.
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Bernadette A.
Rating: 5 out of 5
following a purchase from 09/02/2024
Nothing to report
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Response from Laboratoire PRONATUR
Thank you for your feedback, Bernadette. We are happy to see that you are satisfied with our services. We do everything we can to meet our customers' expectations. Please do not hesitate to contact us if you need anything.
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 12/02/2024
My orders are always processed quickly, and as a professional, I love your products. Thank you.
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Response from Laboratoire PRONATUR
We are delighted to count you among our professional customers and to know that you are satisfied with our products. Thank you very much for your trust and loyalty. We will always do our best to meet your needs quickly and efficiently.
C
Chantal B.
Rating: 5 out of 5
following a purchase from 09/02/2024
Nothing to say, happy with my purchase
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Chantal. We are happy to know that you are satisfied with your purchase from Laboratoire PRONATUR. We hope to see you again soon among our satisfied customers. Have a lovely day!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 14/02/2024
Very satisfied with the order.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Nathalie! We are delighted that you are satisfied with your order from Laboratoire PRONATUR. Please do not hesitate to contact us if you need our services again. See you soon!
B
Blanche M.
Rating: 5 out of 5
following a purchase from 11/02/2024
Hello, fast service, product as described, satisfied. BM
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Response from Laboratoire PRONATUR
Hello, thank you for your positive feedback about our service and products. We are delighted that you are satisfied with your experience at Laboratoire PRONATUR. See you soon, BM.
V
Valerie B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Effective product. I recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your recommendation. We are delighted to know that our products have been effective for you. Please feel free to contact us if you need anything else.
C
Christelle S.
Rating: 5 out of 5
following a purchase from 09/02/2024
9
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Response from Laboratoire PRONATUR
Thank you, Christelle, for your positive review of the Laboratoire PRONATUR website. We are delighted that you enjoyed our products. Please feel free to contact us if you need any further information or advice. Thank you again for your trust.
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Béatrice W.
Rating: 5 out of 5
following a purchase from 05/02/2024
Good product
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment about our products. We are delighted that you appreciate their quality. Please feel free to contact us if you need more information or have any suggestions for improvement. We are constantly looking for ways to improve our laboratory and better serve our customers. Thank you again for your trust in PRONATUR.
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Marie Claude M.
Rating: 5 out of 5
following a purchase from 07/02/2024
Nothing to report
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about the Laboratoire PRONATUR website. We are delighted that you enjoyed your experience and hope to see you again on our website soon. Thank you again for your 5/5 rating. We look forward to seeing you again among our satisfied customers.
A
Ana M.
Rating: 5 out of 5
following a purchase from 09/02/2024
I started taking royal jelly and, at the same time, the “Natural Defense” course... It’s too early to assess the effects, but I’m continuing. I trust these products; they are reliable.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our products. We are delighted that you trust their effectiveness. Please continue your course and let us know about your results in the future. We are always pleased to hear that our products are working for loyal customers like you.
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Martine L.
Rating: 4 out of 5
following a purchase from 09/02/2024
Good
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Response from Laboratoire PRONATUR
Thank you, Martine, for your positive review of our website. We are pleased to know that you enjoyed your experience with our PRONATUR laboratory. We look forward to seeing you again among our satisfied customers.
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Evelyne C.
Rating: 5 out of 5
following a purchase from 10/02/2024
Delivery was fast and I really like this ointment
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Response from Laboratoire PRONATUR
Thank you very much for your positive comment! We are delighted that you liked our ointment and that the delivery met your expectations. We hope to see you again among our satisfied customers soon. Have a lovely day!
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Catherine D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very good product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Catherine! We are delighted that our product suits you. Please feel free to contact us if you need more information about our products. Have a nice day!
M
Myriam C.
Rating: 5 out of 5
following a purchase from 08/02/2024
Very satisfied, very good products
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Response from Laboratoire PRONATUR
Thank you for your positive feedback, Myriam. We are delighted that our products meet your expectations and fully satisfy you. Please feel free to contact us if you need advice or further information. Best regards, The PRONATUR Laboratory team.
F
Franck L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Refreshing; feels good on the muscles and joints after exertion.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that our product meets your expectations! Please feel free to share your experience with our laboratory; we are always listening to our customers. See you soon!
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Gisèle C.
Rating: 5 out of 5
following a purchase from 09/02/2024
Impeccable
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our PRONATUR laboratory. We are delighted that our products have fully satisfied you. Please feel free to contact us again if you have any other requests. See you soon!
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Julie H.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very good
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback, Julie! We are delighted that you are satisfied with the services of Laboratoire PRONATUR. Please do not hesitate to contact us if you need more information about our products.
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Annick B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very good product. This is my second time buying it. I always like to have a tube of cream on hand. I highly recommend this green clay-based cream....
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Response from Laboratoire PRONATUR
Thank you for your positive review of our green clay-based product. We are delighted that you enjoyed it and recommend it to others. We hope to continue meeting your skincare needs. Thank you for your trust and loyalty to our brand.
M
Maxime G.
Rating: 5 out of 5
following a purchase from 23/01/2024
A very good product that I recommend to everyone.
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Response from Laboratoire PRONATUR
Thank you, Maxime, for your positive feedback about our product. We are delighted that it suits you, and we thank you for your recommendations.
S
Stephane M.
Rating: 5 out of 5
following a purchase from 05/02/2024
Good-quality cream
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Response from Laboratoire PRONATUR
Thank you very much for your positive review on the Laboratoire PRONATUR website. We are delighted that our cream meets your quality expectations. Please feel free to share your feedback on our other products as well. We will always be here to bring you the best of nature.
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Leopold H.
Rating: 5 out of 5
following a purchase from 04/02/2024
This ointment feels good.
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our ointment! We are delighted to know that it has helped you feel better. We hope you will continue to enjoy our products.
L
Laetitia L.
Rating: 5 out of 5
following a purchase from 07/02/2024
Satisfied with the massage gel and the poultice!!
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our products. We are delighted that the massage gel and poultice were effective for you. Thank you for choosing our PRONATUR laboratory, and please do not hesitate to contact us if you need more products. We will always be here to help you.
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Brigitte D.
Rating: 5 out of 5
following a purchase from 08/02/2024
Effective, it relieves neck pain well
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Response from Laboratoire PRONATUR
We are delighted to know that our product has been effective in relieving your neck pain. Thank you very much for your positive feedback about our PRONATUR laboratory; it encourages us to continue providing quality solutions for our customers' well-being. We hope to see you among our satisfied customers again soon. Thank you again for your trust!
M
Michele P.
Rating: 4 out of 5
following a purchase from 08/02/2024
Always impeccable
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Response from Laboratoire PRONATUR
Thank you very much for your trust in our PRONATUR laboratory. We are delighted to know that you are always satisfied with our services. We look forward to continuing to serve you as best we can.
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Jean Pierre P.
Rating: 5 out of 5
following a purchase from 08/02/2024
All good
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Jean Pierre! We are delighted to know that you are satisfied with our PRONATUR laboratory. See you soon!
M
Marie José A.
Rating: 5 out of 5
following a purchase from 06/02/2024
The parcel arrived in great condition!
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Response from Laboratoire PRONATUR
Thank you very much for your positive feedback about our delivery service! We make it a priority to ensure your orders arrive quickly and in good condition. We hope to see you again soon on our website. Have a lovely day!
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Béatrice B.
Rating: 5 out of 5
following a purchase from 08/02/2024
I can't do without this cream
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Response from Laboratoire PRONATUR
Thank you very much for your positive review of our cream! We are delighted to know that you are satisfied with it and can no longer do without it. Please do not hesitate to contact us if you need more information about our products. Thank you again for your trust in our PRONATUR laboratory.
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Sylvie W.
Rating: 5 out of 5
following a purchase from 07/02/2024
Everything was perfect
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Response from Laboratoire PRONATUR
Thank you for your positive feedback. We are delighted that you are completely satisfied with our PRONATUR laboratory. Please do not hesitate to contact us if you need our services again.
Y
Yannik M.
Rating: 4 out of 5
following a purchase from 02/02/2024
Hello, why promise a bar of soap as a gift when it isn't in the parcel? Kind regards.
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Response from Laboratoire PRONATUR
Hello Yannik, thank you for your review and positive rating on our website. We are sorry that you did not receive your gift, but apparently it was not in your cart... it seems you did not enter the PROMO code as indicated in the cart. We will do what is necessary to send you one free of charge, but PLEASE remember to use the promo codes next time. Thank you for your understanding and loyalty to our brand. Kind regards.
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Christine C.
Rating: 5 out of 5
following a purchase from 29/01/2024
I am really very satisfied with the products, which I have ordered for my family and friends. I highly recommend them.
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Response from Laboratoire PRONATUR
Thank you very much for your positive review, Christine! We are delighted that you and your loved ones are satisfied with our products. We hope to continue providing you with quality products in the future. Thank you again for your recommendation.
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Véronique M.
Rating: 5 out of 5
following a purchase from 26/01/2024
I don't know why, but my parcel could not be delivered the first time because of customs, even though there should normally be no problem shipping from Germany to France. I emailed customer service, who resolved the issue by sending it again, and this time it arrived safely. Well done to customer service.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Véronique! We are sorry about the delivery issue, but we are glad our customer service team was able to resolve it. We are delighted that your parcel has finally arrived and hope you are completely satisfied with our products. Please do not hesitate to contact us if you need help in the future. Thank you again for trusting our PRONATUR laboratory!
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