The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.
Thank you very much for your positive review, Gilles! We are delighted that our product met your expectations.
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Aline S.
Rating: 3 out of 5
following a purchase from 19/07/2023
Not enough time to give an opinion on the products
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Response from Laboratoire PRONATUR
Thank you for your review, Aline. I understand that you have not had enough time to give an opinion on our products. Please get back to us once you have tried our products for longer. We would be delighted to hear your feedback. Thank you again for your rating and for trusting our PRONATUR laboratory.
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Pascale L.
Rating: 4 out of 5
following a purchase from 10/07/2023
Delivered on time as stated; product as described
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Florence K.
Rating: 4 out of 5
following a purchase from 06/07/2023
I think it's a good product and will order again. I have a question: I have asthma. Can I order the product to strengthen bones?
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Jean-Yves D.
Rating: 4 out of 5
following a purchase from 30/06/2023
Great product, very effective
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Response from Laboratoire PRONATUR
Thank you for your review. We are happy that our products have satisfied you and proved effective!
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Jacqueline L.
Rating: 4 out of 5
following a purchase from 04/07/2023
Not enough time has passed to evaluate it
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Daniel D.
Rating: 4 out of 5
following a purchase from 02/07/2023
I am still testing the products, so I cannot confirm their effectiveness.
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Response from Laboratoire PRONATUR
Thank you for your review, Daniel. We are glad you are trying our products and look forward to hearing your final verdict!
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Jacques P.
Rating: 2 out of 5
following a purchase from 25/06/2023
The royal jelly bottles have caps that are too difficult to remove and put back on.
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Response from Laboratoire PRONATUR
Hello Jacques, thank you for your feedback. We are sorry that opening and closing the royal jelly bottles was not as convenient as you had hoped. We will take your comment into account to improve our product.
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Jean-Yves C.
Rating: 4 out of 5
following a purchase from 17/06/2023
Good product.
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Yves, for rating our Laboratoire PRONATUR website 4/5. We are very happy that you like our products!
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Francoise M.
Rating: 4 out of 5
following a purchase from 10/06/2023
For now, I haven't felt any benefits - that's why I gave it this rating.
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Response from Laboratoire PRONATUR
Thank you very much, Francoise, for taking the time to leave a review on our website. The benefits will come soon!
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Marie.helene C.
Rating: 4 out of 5
following a purchase from 05/06/2023
Very good product for pain.
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Marie-Hélène. We're delighted our products have helped relieve your discomfort. We're here to help you stay fit and enjoy better health.
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Martine M.
Rating: 3 out of 5
following a purchase from 06/06/2023
For now, after a few days of use, I haven't noticed much improvement in the osteoarthritis in my knees!! Should I keep going?
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Response from Laboratoire PRONATUR
Hello, massaging with our gel does not cure the condition, but it relieves discomfort and provides a sense of well-being. With 2 to 3 applications a day, which you can supplement in the evening with the POULTICE, the feeling of well-being will become increasingly noticeable and last longer with continued use. So yes, you should keep going! Best wishes.
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Jose C.
Rating: 4 out of 5
following a purchase from 04/06/2023
You really need to check all the promotions, because placing three orders is often more advantageous than placing just one?
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Response from Laboratoire PRONATUR
Thank you for your review and your trust. Every month, we run a promotion that we send to our customers by email, and you should take advantage of it—you are absolutely right!
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Pascale D.
Rating: 3 out of 5
following a purchase from 24/05/2023
Effective, relieves pain.
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Response from Laboratoire PRONATUR
Thank you for your positive feedback about our Pronatur laboratory. We are delighted that our products are effective and relieve your pain. Please feel free to share your impressions of our other products.
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Michele P.
Rating: 4 out of 5
following a purchase from 24/05/2023
Order received very quickly, thank you.
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Response from Laboratoire PRONATUR
Thank you for your review! We are delighted to have met your expectations and fulfilled your order so quickly.
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Jean R.
Rating: 4 out of 5
following a purchase from 16/05/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Jean, for your positive review of our Laboratoire PRONATUR website! We are very pleased that you are satisfied.
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Christian G.
Rating: 4 out of 5
following a purchase from 13/05/2023
Good, fairly effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Christian. We are delighted that you are satisfied with our product! We strive to provide our customers with superior-quality products.
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Catherine H.
Rating: 3 out of 5
following a purchase from 11/05/2023
Good products, but the telephone service was not very pleasant. The receptionist interrupted me and did not listen to my request
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Response from Laboratoire PRONATUR
Thank you for your review, Catherine. We are sorry that you did not have a pleasant experience on the phone with our team. We have taken note of your feedback and will do our best to improve our customer service in the future. We are glad you appreciate our products. We hope to see you again soon.
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Jacquy B.
Rating: 4 out of 5
following a purchase from 10/05/2023
Daily massage, it gives me good relief
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Response from Laboratoire PRONATUR
Thank you very much, JACQUY! We are glad our products help relieve your aches and hope they continue to do so.
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Gilles F.
Rating: 4 out of 5
following a purchase from 03/05/2023
Hello, I am very satisfied with my purchase. My knees are much better. I recommend this product to future buyers.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Gilles. We are happy that our product has helped improve your comfort and well-being. We hope you will recommend our product to others as well. Thanks again, and thank you for choosing us!
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Germaine G.
Rating: 4 out of 5
following a purchase from 08/05/2023
I have ordered AGIFLEX gel several times because it relieves my knee pain.
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Response from Laboratoire PRONATUR
Thank you, Germaine, for choosing AGIFLEX. We are delighted that this product can bring you relief and be useful to you. We work hard to improve our service and are happy that you took the time to share your feedback.
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Maryse D.
Rating: 4 out of 5
following a purchase from 09/05/2023
Good product
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Response from Laboratoire PRONATUR
Thank you very much for your review, Maryse. We are happy that the product met your expectations.
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Catherine G.
Rating: 2 out of 5
following a purchase from 05/05/2023
Pleasant to apply, but unfortunately it didn't have the expected effect
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Response from Laboratoire PRONATUR
Hello Catherine, we are sorry that you did not get the results you expected. Please contact us at [email protected] if you would like to discuss your experience and find a solution to your problem. Thank you for choosing Laboratoire PRONATUR.
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Catherine L.
Rating: 4 out of 5
following a purchase from 04/05/2023
It may still be a little early to tell after 15 days of use, but my joint seems less stiff (I suffer from rhizarthrosis). I used to often feel a painful sensation as if the bones in the joint were touching; I no longer have that. The results are positive, so I will continue the treatment.
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Response from Laboratoire PRONATUR
Thank you for your review, Catherine! We are delighted that you are already seeing results after just 15 days of use. We hope these positive results continue and that you keep using the product to enjoy its benefits.
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Denis G.
Rating: 1 out of 5
following a purchase from 02/05/2023
Satisfied
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Response from Laboratoire PRONATUR
Hello Denis, we are delighted that you are satisfied with our products and services. We are always committed to offering our customers the very best. Thank you for choosing Laboratoire PRONATUR.
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Jean Marie M.
Rating: 4 out of 5
following a purchase from 24/04/2023
Fast and efficient. Thank you
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Response from Laboratoire PRONATUR
Thank you very much, Jean-Marie. That’s very encouraging! We’re glad to know we can offer you a fast and efficient experience.
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Christian S.
Rating: 4 out of 5
following a purchase from 21/04/2023
Ordered and received; all that’s left is to try the product
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Response from Laboratoire PRONATUR
Thank you very much for your comment, Christian. We’re delighted that you received your order quickly, and we hope our product meets your expectations.
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Anne-Marie C.
Rating: 4 out of 5
following a purchase from 16/04/2023
A very good product that helps relieve certain types of pain. I have been applying it for several months for fusiform tendinopathy in my left ankle. Unfortunately, I will need surgery performed by an orthopedic surgeon given my condition, as I have been in pain for over a year and all the treatments have failed.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Anne-Marie. We are delighted that our product provides you with relief and that you have been using it for several months. We are sorry to hear that, despite all your treatments, you have to undergo surgery. We hope you recover soon.
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Patricia B.
Rating: 4 out of 5
following a purchase from 13/04/2023
Not completely convinced yet; time will tell. But I really like this soothing warming effect.
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Response from Laboratoire PRONATUR
Thank you for your review, Patricia! We are glad you have liked the website so far and hope you remain satisfied. We look forward to having you as a returning customer!
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Nathalie V.
Rating: 4 out of 5
following a purchase from 14/04/2023
It only relieves my pain slightly; I have to reapply it at least three times a day. I have fibromyalgia.
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Response from Laboratoire PRONATUR
Thank you for your review, Nathalie. We are sorry that our products have not provided greater relief, and we are here to recommend a product better suited to your needs. Please feel free to contact us by phone or email.
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Dominique L.
Rating: 4 out of 5
following a purchase from 10/04/2023
My tendinitis hurts less
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Response from Laboratoire PRONATUR
Thank you for your review, Dominique. We are glad our product has helped relieve your tendinitis.
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Francoise B.
Rating: 4 out of 5
following a purchase from 12/04/2023
I haven't used the product long enough to comment; I'm using the first tube.
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Response from Laboratoire PRONATUR
Thank you, Francoise, for your review and comment. We want to assure you that we take all of this seriously. We do everything we can to provide quality products and work hard to constantly improve them. We would appreciate your continued support.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Very satisfied.
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Response from Laboratoire PRONATUR
Thank you very much, Isabelle, for your rating and review. We are glad that our website met your expectations.
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Patrick R.
Rating: 4 out of 5
following a purchase from 29/03/2023
A very good and effective product.
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Response from Laboratoire PRONATUR
Thank you for your review, Patrick! We are glad you enjoyed our product and its effects. Thank you for giving it a try, and we are delighted that you found it effective.
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Joel R.
Rating: 4 out of 5
following a purchase from 27/03/2023
6
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Response from Laboratoire PRONATUR
Thank you very much for your review, Joel! We are happy to hear that you like our website. We hope you will continue to follow us and keep up to date with our new products and services!
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Fabrice C.
Rating: 4 out of 5
following a purchase from 16/03/2023
Effective ointment for the back
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Response from Laboratoire PRONATUR
Thank you for your review, Fabrice. We are happy that our ointment is effective for your back. We are delighted that you appreciate our products.
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Monique P.
Rating: 4 out of 5
following a purchase from 09/03/2023
The cooling sensation is pleasant. It absorbs quickly. I haven't used it long enough to judge the results, but I feel a slight improvement. I'll finish the tube, and if I'm completely satisfied, I'll recommend it.
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Response from Laboratoire PRONATUR
Thank you very much for your review, Monique. We're glad you enjoy the cooling sensation and are already feeling a slight improvement after a few days of use. We look forward to hearing about your final results and hope you'll recommend us soon.
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Mohammed Z.
Rating: 3 out of 5
following a purchase from 05/03/2023
Hello, good products, but the prices are high.
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Response from Laboratoire PRONATUR
Thank you for your feedback. We hope our products help you achieve the results you want, and we are constantly working to improve our prices. We are here if you have any other questions.
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Maryse C.
Rating: 4 out of 5
following a purchase from 28/02/2023
It relieves the pain in my feet well.
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Response from Laboratoire PRONATUR
Thank you very much, Maryse, for your review. We are delighted that our products have relieved your feet!
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Marie-Françoise G.
Rating: 4 out of 5
following a purchase from 26/02/2023
Very satisfied
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Response from Laboratoire PRONATUR
Thank you for your positive review and your support! We are delighted that you are satisfied with your experience with us. We work hard to offer our customers the best possible service.
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