Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 1, 2, 3 and 5 stars

Reset filters
T
Tony M.
Rating: 5 out of 5
following a purchase from 05/10/2020
Hello, fast delivery, a very reliable company, and a very, very good product. I recommend it.
Translated reviews
G
Gisèle B.
Rating: 5 out of 5
following a purchase from 04/10/2020
I received my order very quickly, and the delivery time was met. Very good.
Translated reviews
P
Patrick M.
Rating: 5 out of 5
following a purchase from 30/09/2020
Very good.
Translated reviews
J
Josiane S.
Rating: 5 out of 5
following a purchase from 01/10/2020
Very, very satisfied. The order was shipped very quickly and the stated delivery time was met. 100% satisfied.
Translated reviews
M
Mauricette T.
Rating: 5 out of 5
following a purchase from 29/09/2020
Fast delivery, reliable service
Translated reviews
A
Arlette H.
Rating: 5 out of 5
following a purchase from 21/07/2020
Very fast delivery
Translated reviews
M
Murielle M.
Rating: 3 out of 5
following a purchase from 06/09/2020
Unfortunately, I am not satisfied with my purchase; it is ineffective.
Translated reviews
Response from Laboratoire PRONATUR
We are sorry that our product did not meet your expectations. We will take your feedback into account to improve our product and hope to satisfy you more in the future. Thank you for your feedback.
J
Josiane M.
Rating: 5 out of 5
following a purchase from 05/09/2020
Very satisfied with my order from Pronatur, a massage gel that quickly relieves me...
Translated reviews
C
Carine L.
Rating: 5 out of 5
following a purchase from 05/09/2020
Very good product
Translated reviews
M
Michel G.
Rating: 5 out of 5
following a purchase from 10/07/2020
Very good products.
Translated reviews
M
Michelle G.
Rating: 5 out of 5
following a purchase from 25/07/2020
Very good products and fast delivery
Translated reviews
S
Sabrina C.
Rating: 5 out of 5
following a purchase from 29/06/2020
Received very quickly. Good product
Translated reviews
N
Nicole G.
Rating: 5 out of 5
following a purchase from 07/07/2020
I would like to say that the product relieves my pain, but I slipped on the stairs and hurt myself badly. I went on vacation to see my real family, so I don't want to answer right now. My apologies.
Translated reviews
C
Claudine L.
Rating: 5 out of 5
following a purchase from 28/09/2020
Very fast delivery. I just tried the product; my first impression is positive.
Translated reviews
P
Patrick D.
Rating: 3 out of 5
following a purchase from 23/07/2020
Very pleasant to use, absorbs well into the skin and has a natural scent. However, it doesn't provide me with any noticeable relief in my case: osteoarthritis following an old (30-year-old) open ankle fracture, which until now had left no lasting effects.
Translated reviews
Response from Laboratoire PRONATUR
I'm sorry our product wasn't effective for you, despite its pleasant texture and natural fragrance. Please don't hesitate to contact us with any other questions or comments. We are always looking for ways to improve our products and better meet our customers' needs. Thank you for taking the time to leave your review, and I hope you find relief from your osteoarthritis.
C
Chantal B.
Rating: 5 out of 5
following a purchase from 17/07/2020
Excellent product!!
Translated reviews
N
Noelle B.
Rating: 5 out of 5
following a purchase from 22/09/2020
Received quickly. I recommend it
Translated reviews
J
Jean-Claude D.
Rating: 5 out of 5
following a purchase from 11/07/2020
Agyflex ointment is very effective
Translated reviews
S
Suzanne H.
Rating: 5 out of 5
following a purchase from 07/09/2020
Nothing to say: order received within 48 hours without any problems
Translated reviews
C
Claudine T.
Rating: 5 out of 5
following a purchase from 03/08/2020
I've been suffering from plantar fasciitis for a year, and since I started using the gel from the Pronatur laboratory, it has temporarily relieved my pain. Thank you!
Translated reviews
J
Jean D.
Rating: 5 out of 5
following a purchase from 16/07/2020
Very good products for pain relief
Translated reviews
R
Rémi G.
Rating: 5 out of 5
following a purchase from 08/08/2020
Good product
Translated reviews
C
Claude P.
Rating: 5 out of 5
following a purchase from 28/07/2020
Very reliable
Translated reviews
J
Jean-Marc T.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast shipping, product as described and effective
Translated reviews
E
Elisabeth L.
Rating: 5 out of 5
following a purchase from 01/09/2020
Order shipped and received very quickly.
Translated reviews
F
Francois D.
Rating: 5 out of 5
following a purchase from 08/06/2020
Excellent in every respect.
Translated reviews
M
Mariejo D.
Rating: 5 out of 5
following a purchase from 23/09/2020
Excellent communication - perfect, fast delivery and attractive product presentation. They seem to be very effective (treatment just started).
Translated reviews
A
Anne C.
Rating: 5 out of 5
following a purchase from 30/09/2020
Great product. Perfect, fast delivery.
Translated reviews
N
Nicole L.
Rating: 5 out of 5
following a purchase from 24/08/2020
Satisfied with the AGYFLEX massage cream I ordered
Translated reviews
M
Marie Louise B.
Rating: 5 out of 5
following a purchase from 03/08/2020
Excellent product! I suffer from cervical osteoarthritis and stress-related muscle contractions, and it works very well and provides immediate relief.
Translated reviews
M
Martine L.
Rating: 3 out of 5
following a purchase from 24/07/2020
Good products, but a little expensive. There are similar products for osteoarthritis, which can be a little confusing.
Translated reviews
Response from Laboratoire PRONATUR
Thank you for your review, MARTINE. We are glad you appreciate our products. We have noted your comment about the price and are constantly working to find the best balance between the quality and price of our products. Regarding our range of products for osteoarthritis, we understand that there may be several options, but we are confident that our products are effective in relieving the symptoms of this condition. Thank you again for your feedback.
G
Ginette P.
Rating: 5 out of 5
following a purchase from 29/09/2020
I am very satisfied with the service.
Translated reviews
A
Anne-Marie S.
Rating: 5 out of 5
following a purchase from 14/09/2020
Very fast shipping and an excellent product
Translated reviews
C
Christine M.
Rating: 5 out of 5
following a purchase from 06/09/2020
Very professional. The order was processed very quickly. I recommend this laboratory.
Translated reviews
C
Catherine Z.
Rating: 5 out of 5
following a purchase from 18/07/2020
Very good Agyflex product, very fast delivery. I recommend it.
Translated reviews
M
Michel
Rating: 5 out of 5
Very good product
Translated reviews
D
Denis
Rating: 5 out of 5
Perfect!!!!
Translated reviews
A
Annick
Rating: 5 out of 5
Very good product
Translated reviews
We use cookies for audience measurement and improving user experience.